Job summary
As a member of the Estates and Facilities Team, the Facilities & Compliance Officer will support the Facilities & Compliance Manager in delivering the NWSSP IP5, facilities management and compliance agenda, overseeing planned preventative maintenance and statutory obligations to keep the site safe and compliant.
The role includes managing the building's operational environment along with day-to-day health and safety matters, contractor control and responding to urgent ad-hoc work requests.
The post holder will manage their own portfolio of minor projects, balancing competing demands and coordinating suppliers to meet organisational needs.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
The post holder will work within the NWSSP Estates and Facilities Management team, supporting the IP5 Facilities & Compliance Manager to ensure buildings, infrastructure and systems meet statutory and mandatory standards. They will coordinate contractors, manage a portfolio of works and projects, provide technical advice, and maintain accurate records of planned and reactive maintenance.
They will work with consultants, NHS colleagues, suppliers and internal teams to progress priorities and ensure compliance with NWSSP policies. The role includes supporting or leading projects linked to the Facilities & Compliance programme, the NWSSP IMTP, decarbonisation and business continuity. Responsibilities include monitoring budgets, maintaining project documentation, developing risk assessments, managing risk registers, overseeing site safety roles and ensuring strong contractor control processes.
The post holder will respond to building-related incidents, complaints and health & safety matters, as well as manage procurement activities including supplier evaluation, tender coordination and contract management. They will monitor supplier performance, address issues and promote compliance. Working independently, they will prioritise tasks, escalate issues appropriately and support other NWSSP sites when required.
About us
At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.
Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.
We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.
Excellent customer service is something we strive for, for both our internal and external customers.
Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit https://nwssp.nhs.wales/working-for-us/
NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Qualifications and Knowledge
Essential
- Level 5 diploma or equivalent in a mechanical related discipline or equivalent demonstratable experience.
- Detailed Health and Safety and Estate Compliance knowledge.
- Knowledge of Project Management, administrative and clerical processes and procedures, monitoring and standard office practices.
- Evidence of CPD
Desirable
- Qualification in Heating, Ventilation, Air Conditioning and Refrigeration
- Project management qualification such as PRINCE2
- Knowledge of buildings and Health & Safety legal requirements and the implications of non-compliance.
- Qualification in Health & Safety, such as the NEBOSH, IOSH Managing Safely or similar.
Experience
Essential
- In depth working knowledge and demonstrable experience of engineering systems within service industry.
- Experience of working within a multi-use building.
- Experience of handling difficult situations, by using full range of interpersonal skills.
- Experience in the promotion of a positive health and safety culture.
- Experience of drafting high quality correspondence on behalf of others and able to produce clear and accurate documents.
- Experience in prioritising work and delivery to meet challenging deadlines in a high-pressured environment.
- Comfortable with handling confidential information and sensitive matters diplomatically and discreetly.
Desirable
- Experience with working with laboratories and clean rooms.
- Experience of line management or supervising staff.
- Experience of managing financial budgets.
- Experience with the use of dedicated estate management software and building management systems.
Skills and Attributes
Essential
- Ability to build positive, professional, appropriate, proactive, and supportive relationships with stakeholders/colleagues.
- Methodical and able to keep accurate records.
- Good leadership qualities.
- Organised, with excellent time management skills.
- Flexible and responsive to change, comfortable with working in a fast- paced environment.
Desirable
- Welsh Language skills are desirable (levels 1-5) in understanding, speaking, reading and writing in Welsh.
Other
Essential
- Able to work flexibly to meet the needs of the service and be able to travel to other NWSSP sites.
- Deliver excellent customer service to our internal and external customers, helping us to maintain the customer service excellence standard.
- Ability to interact in a friendly and professional manner with colleagues and stakeholders.
Person Specification
Qualifications and Knowledge
Essential
- Level 5 diploma or equivalent in a mechanical related discipline or equivalent demonstratable experience.
- Detailed Health and Safety and Estate Compliance knowledge.
- Knowledge of Project Management, administrative and clerical processes and procedures, monitoring and standard office practices.
- Evidence of CPD
Desirable
- Qualification in Heating, Ventilation, Air Conditioning and Refrigeration
- Project management qualification such as PRINCE2
- Knowledge of buildings and Health & Safety legal requirements and the implications of non-compliance.
- Qualification in Health & Safety, such as the NEBOSH, IOSH Managing Safely or similar.
Experience
Essential
- In depth working knowledge and demonstrable experience of engineering systems within service industry.
- Experience of working within a multi-use building.
- Experience of handling difficult situations, by using full range of interpersonal skills.
- Experience in the promotion of a positive health and safety culture.
- Experience of drafting high quality correspondence on behalf of others and able to produce clear and accurate documents.
- Experience in prioritising work and delivery to meet challenging deadlines in a high-pressured environment.
- Comfortable with handling confidential information and sensitive matters diplomatically and discreetly.
Desirable
- Experience with working with laboratories and clean rooms.
- Experience of line management or supervising staff.
- Experience of managing financial budgets.
- Experience with the use of dedicated estate management software and building management systems.
Skills and Attributes
Essential
- Ability to build positive, professional, appropriate, proactive, and supportive relationships with stakeholders/colleagues.
- Methodical and able to keep accurate records.
- Good leadership qualities.
- Organised, with excellent time management skills.
- Flexible and responsive to change, comfortable with working in a fast- paced environment.
Desirable
- Welsh Language skills are desirable (levels 1-5) in understanding, speaking, reading and writing in Welsh.
Other
Essential
- Able to work flexibly to meet the needs of the service and be able to travel to other NWSSP sites.
- Deliver excellent customer service to our internal and external customers, helping us to maintain the customer service excellence standard.
- Ability to interact in a friendly and professional manner with colleagues and stakeholders.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
