Job summary
The SLE Workforce Administrator will provide a professional and responsive customer and administrative service to all resident doctors, dentists and trainee pharmacists on recognised training programmes across NHS Wales.
The post holder will be the first point of contact for any queries related to the trainees employment and will be required to liaise with the SLE team as well as HEIW, Health Boards and GP Practices. They will play a pivotal role in providing the administrative support in the trainees employment journey from recruitment to the point they complete their training programme.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
A professional and responsive customer and administrative service will be required therefore we would be looking for a candidate with experience in a busy working environment who is the ability to prioritise and work under pressure. There will be a requirement to deal with multiple stakeholders including trainees, HEIW, Health Boards and GP practices therefore excellent interpersonal and communication skills are essential. There would be a requirement for the successful candidate to have the ability to work with a number of different Microsoft packages.
About us
At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.
Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.
We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.
Excellent customer service is something we strive for, for both our internal and external customers.
Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit https://nwssp.nhs.wales/working-for-us/
NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.
Job description
Job responsibilities
The post holder will be the first point of contact for the SLE team for any employment queries that are received, they would be responsible for triaging the calls and e-mails received and resolving routine queries. The post holder would provide comprehensive administrative support during the annual recruitment programme supporting the team during the busy onboarding and changeover period. They would be responsible for maintaining all employment records of trainees including personal files, sickness absence and employment requests received from trainees.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac
Job description
Job responsibilities
The post holder will be the first point of contact for the SLE team for any employment queries that are received, they would be responsible for triaging the calls and e-mails received and resolving routine queries. The post holder would provide comprehensive administrative support during the annual recruitment programme supporting the team during the busy onboarding and changeover period. They would be responsible for maintaining all employment records of trainees including personal files, sickness absence and employment requests received from trainees.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac
Person Specification
Other
Essential
- Able to work flexibly in a busy team environment
- Ability to travel to NHS Wales sites, GP Practices and Dental Practices across Wales
Desirable
- Ability to use Microsoft packages
Knowledge and Skills
Essential
- GCSE or NVQ Level 3
- Previous administrative experience in a busy environment
- Evidence of interactive relationships with external clients and the general public.
- Outstanding interpersonal skills, demonstrating an ability to build relations and influence at all levels with internal managers and external workers.
Desirable
- Fully competent in the use of NHS Jobs and or equivalent electronic job sites and human resource management systems.
- Recruitment experience in the NHS
- Welsh Language skills
Person Specification
Other
Essential
- Able to work flexibly in a busy team environment
- Ability to travel to NHS Wales sites, GP Practices and Dental Practices across Wales
Desirable
- Ability to use Microsoft packages
Knowledge and Skills
Essential
- GCSE or NVQ Level 3
- Previous administrative experience in a busy environment
- Evidence of interactive relationships with external clients and the general public.
- Outstanding interpersonal skills, demonstrating an ability to build relations and influence at all levels with internal managers and external workers.
Desirable
- Fully competent in the use of NHS Jobs and or equivalent electronic job sites and human resource management systems.
- Recruitment experience in the NHS
- Welsh Language skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
NHS Wales Shared Services Partnership
Address
NWSSP Headquarters
4-5 Charnwood Court, Heol Billingsley
Parc Nantgarw, Cardiff
CF15 7QZ
Employer's website
https://nwssp.nhs.wales/ (Opens in a new tab)
