Job summary
An exciting opportunity has arisen to be responsible for the operational delivery and continuous improvement of the Financial Management System (FMS) and associated enterprise resource planning (ERP) platforms across NHS Wales.
The role bridges finance, purchase to pay, procurement, supply chain and supplier performance and contract management, system integrity, data management and ensures that the FMS can support NHS business objectives, and adapt to changing reporting requirements and emerging technological solutions.
The post holder will ensure systems are robust, future proofed and aligned with national financial and digital transformation policy objectives and operating models.
Main duties of the job
Provide professional advice and leadership to key stakeholders on the long-term vision for FMS and enterprise systems across NHS Wales, influencing and managing change.
Oversee the day-to-day management of FMS, ensuring high availability, performance and end user satisfaction. This includes the Central E-business Services team help desk function providing second- and third-line support for all NHS Wales organisations.
Responsible for the delivery and day to day management of highly complex programmes of technical and cultural change, using recognised methodologies such as PRINCE, AGILE and Management of Risk. Programmes may include service upgrades, adoption of common operating models across multiple organisations at pace and new service developments.
Champion innovation and emerging technologies, keeping key stakeholders informed of all related system developments both within the NHS and outside, to ensure the NHS in Wales is at the leading edge with FMS solutions, as far as practicable. Examples include Software as a Service, Robotic Process Automation, business intelligence tools including generative and predictive AI.
Foster a close working relationship with the NHS Wales finance community as well as with Directors of Digital across NHS Wales including the NWSSP Chief Digital Officer and Digital Heath and Care Wales to ensure policy and strategy alignment, advocating a no surprises principle.
About us
At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.
Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.
We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.
Excellent customer service is something we strive for, for both our internal and external customers.
Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit https://nwssp.nhs.wales/working-for-us/
NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Qualifications
Essential
- Educated to post graduate degree level or equivalent experience, in relevant area.
- Information Technology Infrastructure Library (ITIL) Service qualification.
- Project Management qualifications such as PRINCE2 or other equivalent methodology.
- Knowledge of good practice, benchmarking and performance measurement techniques in relevant service area.
- Knowledge of information governance compliance standards and data sharing protocols.
Desirable
- Management of Risk Practitioner or equivalent methodology.
- Lean Six/Sigma Black Belt qualification or equivalent methodology.
Other
Essential
- Ability to access transport (public and/or private) to travel off site for meetings (as appropriate), throughout Wales.
- Deliver excellent customer service to our internal and external customers, helping us to maintain the Customer Service Excellence standard.
Desirable
- An understanding of the structures and healthcare policies in place within NHS Wales.
- An understanding of the Duty of Quality and how it applies to non-clinical services delivered in Wales.
Skills
Essential
- Strong influencing and negotiating skills, a good builder of productive relationships.
- Self-aware, appropriately confident, resilient and strong under pressure.
- Ability to challenge the status quo to improve outcomes.
- Creative and dynamic, strong on lateral thinking, bringing fresh ideas and proposing new but risk evaluated solutions to emerging challenges.
- Enthusiastic, passionate and committed to making a positive difference.
- Evidence of recent continuous personal development including accreditations.
- Determined and tenacious, committed to seeing delivery through to completion.
Desirable
- Evidence of implementing service improvement and developing stretch objectives for service area and team.
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh.
Experience
Essential
- A strong understanding of systems architecture, and experience with ERP systems including payroll and stock management systems.
- Expertise in data analytics, BI reporting tools and using systems to provide insights for decision making.
- Proven ability to manage complex programmes including risk and change management, data migration and system configuration involving multiple stakeholder organisations and suppliers.
- Proven experience of providing dynamic and effective leadership, able to motivate and inspire specialist teams and individuals.
- Recognised ability to influence strategic thinking of senior NHS organisation leaders and decision makers.
- Significant experience of operational service management, service design, service transition and continual service improvement.
- Ability to achieve and maintain relevant ISO accreditations or equivalent service standards.
- Extensive knowledge of the technology marketspace and both current and emerging ERP and BI reporting systems, our current FMS includes Oracle E-Business suite, Qlik BI reporting systems and specialist Document Management Scanning technologies.
Desirable
- Experience of managing enterprise financial systems within a shared service operating environment.
- Experience of writing business cases and managing procurement exercises and associated legal and governance frameworks.
- Political awareness, displaying a clear understanding of the implications of both national and local agendas and how they can be managed.
Person Specification
Qualifications
Essential
- Educated to post graduate degree level or equivalent experience, in relevant area.
- Information Technology Infrastructure Library (ITIL) Service qualification.
- Project Management qualifications such as PRINCE2 or other equivalent methodology.
- Knowledge of good practice, benchmarking and performance measurement techniques in relevant service area.
- Knowledge of information governance compliance standards and data sharing protocols.
Desirable
- Management of Risk Practitioner or equivalent methodology.
- Lean Six/Sigma Black Belt qualification or equivalent methodology.
Other
Essential
- Ability to access transport (public and/or private) to travel off site for meetings (as appropriate), throughout Wales.
- Deliver excellent customer service to our internal and external customers, helping us to maintain the Customer Service Excellence standard.
Desirable
- An understanding of the structures and healthcare policies in place within NHS Wales.
- An understanding of the Duty of Quality and how it applies to non-clinical services delivered in Wales.
Skills
Essential
- Strong influencing and negotiating skills, a good builder of productive relationships.
- Self-aware, appropriately confident, resilient and strong under pressure.
- Ability to challenge the status quo to improve outcomes.
- Creative and dynamic, strong on lateral thinking, bringing fresh ideas and proposing new but risk evaluated solutions to emerging challenges.
- Enthusiastic, passionate and committed to making a positive difference.
- Evidence of recent continuous personal development including accreditations.
- Determined and tenacious, committed to seeing delivery through to completion.
Desirable
- Evidence of implementing service improvement and developing stretch objectives for service area and team.
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh.
Experience
Essential
- A strong understanding of systems architecture, and experience with ERP systems including payroll and stock management systems.
- Expertise in data analytics, BI reporting tools and using systems to provide insights for decision making.
- Proven ability to manage complex programmes including risk and change management, data migration and system configuration involving multiple stakeholder organisations and suppliers.
- Proven experience of providing dynamic and effective leadership, able to motivate and inspire specialist teams and individuals.
- Recognised ability to influence strategic thinking of senior NHS organisation leaders and decision makers.
- Significant experience of operational service management, service design, service transition and continual service improvement.
- Ability to achieve and maintain relevant ISO accreditations or equivalent service standards.
- Extensive knowledge of the technology marketspace and both current and emerging ERP and BI reporting systems, our current FMS includes Oracle E-Business suite, Qlik BI reporting systems and specialist Document Management Scanning technologies.
Desirable
- Experience of managing enterprise financial systems within a shared service operating environment.
- Experience of writing business cases and managing procurement exercises and associated legal and governance frameworks.
- Political awareness, displaying a clear understanding of the implications of both national and local agendas and how they can be managed.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
NHS Wales Shared Services Partnership
Address
NHS Wales Shared Services Partnership
Woodlands House, Maes y Coed Road
CARDIFF
CF14 4HH
Employer's website
https://nwssp.nhs.wales/ (Opens in a new tab)
