NHS Wales Shared Services Partnership

Quality Assurance Support Officer

The closing date is 21 August 2025

Job summary

Assist the Quality Assurance Officer with the maintenance and development of the Pharmaceutical Quality Management System (PQS) system to required licence, regulations and legislation.

Provide support to the Quality Assurance Officer related to environmental testing for NWSSP Pharmacy

Assist the head of quality with internal auditing process of the PQS within NWSSP Pharmacy, including audit of testing projects, validation activities, and deviation investigations and to coordinate and liaise on non-compliances issued to both physical and biological departments.

Main duties of the job

Provide support for the GMP compliant and UKAS accredited environmental monitoring analytical service, complying with, ISO 17025 and 9001 to Internal and External NHS and commercial clients, to enable the client to comply with relevant Pharmaceutical, British, European or International standards.

To act as releasing officer for products manufactured under the MS Licence

Provide advice, information and training in aspects of the PQS for Environmental monitoring analysis and ensure compliance with Health and Safety requirements in the department.

About us

At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.

Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.

We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.

Excellent customer service is something we strive for, for both our internal and external customers.

Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit https://nwssp.nhs.wales/working-for-us/

NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.

Details

Date posted

08 August 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,263 to £47,280 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

043-ACS005-0825

Job locations

Pharmacy Department, Imperial Park Building 5

Celtic Way

Newport

NP10 8BE


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

Qualifications

Essential

  • AT LEAST ONE of the following: Relevant scientific degree BTEC Pharmaceutical Science, with NVQ Level 3 Pharmacy Services, or The principles of aseptic pharmaceuticals processing (Level 3)

Desirable

  • Supervisory management qualification

Experience

Essential

  • Experience working in an MHRA licenced manufacturing unit, or comparable production environment

Desirable

  • Wider experience of pharmaceutical industry including procurement, stores and distribution

Skills

Essential

  • Computer skills to include word processing and data entry i.e. spreadsheets and databases
  • Manual dexterity to manipulate injections or prepare pharmaceutical products
  • Strong organisational skills

Desirable

  • Ability to remain calm in a busy environment
  • Approachable and professional manner
  • Committed to continuing professional development
Person Specification

Qualifications

Essential

  • AT LEAST ONE of the following: Relevant scientific degree BTEC Pharmaceutical Science, with NVQ Level 3 Pharmacy Services, or The principles of aseptic pharmaceuticals processing (Level 3)

Desirable

  • Supervisory management qualification

Experience

Essential

  • Experience working in an MHRA licenced manufacturing unit, or comparable production environment

Desirable

  • Wider experience of pharmaceutical industry including procurement, stores and distribution

Skills

Essential

  • Computer skills to include word processing and data entry i.e. spreadsheets and databases
  • Manual dexterity to manipulate injections or prepare pharmaceutical products
  • Strong organisational skills

Desirable

  • Ability to remain calm in a busy environment
  • Approachable and professional manner
  • Committed to continuing professional development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

NHS Wales Shared Services Partnership

Address

Pharmacy Department, Imperial Park Building 5

Celtic Way

Newport

NP10 8BE


Employer's website

https://nwssp.nhs.wales/ (Opens in a new tab)


Employer details

Employer name

NHS Wales Shared Services Partnership

Address

Pharmacy Department, Imperial Park Building 5

Celtic Way

Newport

NP10 8BE


Employer's website

https://nwssp.nhs.wales/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Lead QA Practitioner (Interim Head of Quality)

Emma Tayler

Emma.Tayler2@wales.nhs.uk

Details

Date posted

08 August 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,263 to £47,280 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

043-ACS005-0825

Job locations

Pharmacy Department, Imperial Park Building 5

Celtic Way

Newport

NP10 8BE


Supporting documents

Privacy notice

NHS Wales Shared Services Partnership's privacy notice (opens in a new tab)