Pharmacy Distribution Support Officer

NHS Wales Shared Services Partnership

The closing date is 11 May 2025

Job summary

This post has been newly created to support Welsh Government and NHS Wales achieve key objectives for managing medicines efficiently and resourcefully across Wales. These objectives include centralised management of seasonal vaccinations (Influenza and Covid-19 booster programmes) and the development of a medicine buffer stockpile. The activities within this role will be performed under the Wholesale Dealer Authorisation (H) Regulations.

The ability to speak Welsh is desirable for this post: English and / or Welsh speakers are equally welcome to apply.

This post has been newly created to support Welsh Government and NHS Wales achieve key objectives for managing medicines efficiently and resourcefully across Wales. These objectives include centralised management of seasonal vaccinations (Influenza and Covid-19 booster programmes) and the development of a medicine buffer stockpile. The activities within this role will be performed under the Wholesale Dealer Authorisation (H) Regulations.

The role will be based at NWSSP Medicine unit at Imperial Park 5 with a requirement to attend Picketston site (St Athan) to perform stock maintenance and distribution activities on stored medicines include Controlled Drugs (CD's) vaccines and other prescription only medicines (POM).

The ability to speak Welsh is desirable for this post: English and / or Welsh speakers are equally welcome to apply.

Main duties of the job

Provide day to day administration support to the pharmacy procurement function, including stores, distribution and pharmacy goods-in areas, managing the electronic records of sales and finance reports to ensure they are current,

Lead on the processing of orders under a Wholesale Dealers Authorisation (WDA) to provide an efficient service to internal and external customers, patients, carers and other healthcare professionals,

Participate in the over labelling and pack down activities and co-ordinate transport / dispatch of customer orders via Health Courier Services (HCS) transport hub,

Plan and organise stock and equipment checks,

About us

At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.

Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.

We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.

Excellent customer service is something we strive for, for both our internal and external customers.

Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit https://nwssp.nhs.wales/working-for-us/

NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.

Date posted

30 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,433 to £26,060 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

043-ACS002-0125-A

Job locations

NWSSP Medicine Unit

Imperial Park Building 5 (IP5), Celtic Way

Newport

NP10 8BE


Job description

Job responsibilities

You will be able to find the full Job Description and Person Specification attached in the supporting documents or click Apply now to view it in Track

Job description

Job responsibilities

You will be able to find the full Job Description and Person Specification attached in the supporting documents or click Apply now to view it in Track

Person Specification

Qualifications and Knowledge

Essential

  • A Level qualification or able to demonstrate the equivalent level if knowledge skills and experience.
  • Standard IT skills using software programmes including Microsoft Word and Excel, email and keyboard skills,

Desirable

  • NVQ Level 2 in Pharmacy Procurement services or equivalent knowledge of pharmacy procurement,
  • CIPS Level 2 certification / RSA Typing stage III or equivalent,

Experience

Essential

  • Admin/ clerical experience including filing and computer work.
  • Experience of working in a procurement / stock control function
  • Experience of providing customer service

Desirable

  • Previous experience of working in the NHS
  • Understanding of health and safety regulations
  • Understanding and knowledge of Good Manufacturing Practice (GMP) and Good Distribution Practice (GDP)

Skills and Attributes

Essential

  • Excellent communication skills, both verbal and written Good telephone manner and a high level of message handling skills. Interpersonal skills to provide good customer care, diplomacy, tact and awareness of others.
  • Ability to work well in a team and independently.
  • Excellent organisation and problem-solving / analytical skills.
  • Good numeracy and literacy to a high standard with the ability to work with high accuracy.

Desirable

  • Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Person Specification

Qualifications and Knowledge

Essential

  • A Level qualification or able to demonstrate the equivalent level if knowledge skills and experience.
  • Standard IT skills using software programmes including Microsoft Word and Excel, email and keyboard skills,

Desirable

  • NVQ Level 2 in Pharmacy Procurement services or equivalent knowledge of pharmacy procurement,
  • CIPS Level 2 certification / RSA Typing stage III or equivalent,

Experience

Essential

  • Admin/ clerical experience including filing and computer work.
  • Experience of working in a procurement / stock control function
  • Experience of providing customer service

Desirable

  • Previous experience of working in the NHS
  • Understanding of health and safety regulations
  • Understanding and knowledge of Good Manufacturing Practice (GMP) and Good Distribution Practice (GDP)

Skills and Attributes

Essential

  • Excellent communication skills, both verbal and written Good telephone manner and a high level of message handling skills. Interpersonal skills to provide good customer care, diplomacy, tact and awareness of others.
  • Ability to work well in a team and independently.
  • Excellent organisation and problem-solving / analytical skills.
  • Good numeracy and literacy to a high standard with the ability to work with high accuracy.

Desirable

  • Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

NHS Wales Shared Services Partnership

Address

NWSSP Medicine Unit

Imperial Park Building 5 (IP5), Celtic Way

Newport

NP10 8BE


Employer's website

https://nwssp.nhs.wales/ (Opens in a new tab)


Employer details

Employer name

NHS Wales Shared Services Partnership

Address

NWSSP Medicine Unit

Imperial Park Building 5 (IP5), Celtic Way

Newport

NP10 8BE


Employer's website

https://nwssp.nhs.wales/ (Opens in a new tab)


For questions about the job, contact:

Pharmacy WDA and Logistics Lead

Louise Lewis

Louise.lewis10@wales.nhs.uk

02921501515

Date posted

30 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,433 to £26,060 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

043-ACS002-0125-A

Job locations

NWSSP Medicine Unit

Imperial Park Building 5 (IP5), Celtic Way

Newport

NP10 8BE


Supporting documents

Privacy notice

NHS Wales Shared Services Partnership's privacy notice (opens in a new tab)