Processing & Professional Services Team Leader
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Job summary
The role will initially be based at Companies House, until we relocate to our new base early 2024 to CP2, Welsh Government Offices, King Edward VII Avenue Cardiff CF10 3NQ.
This is an exciting opportunity for a motivated individual to join NHS Wales Shared Services Partnership in the role as Processing & Professional Service Team Leader. Primary Care Services currently operates from Cardiff and supports both office based and home working. The post holder must have knowledge in all Prescribing Services rules and regulations and processing knowledge at Process Flexible.
Main duties of the job
The post holder will be performing in a target driven environment working to tight deadlines on a daily basis. The Processing and Professional Team Leader will be responsible for the day-to-day management of a group of Process Flexible staff. The post holder will plan the use of available resource, develop and maintain the efficient operation of the service through the responsive management of technical queries, audits and quality checking of internal and external customers and colleagues. Timely and accurate monthly schedules for all contractors will need to be produced in compliance with our Service level Agreement, guided by our departmental procedures, policies and standards, whilst maintaining the Drug Maintenace application to ensure accuracy of drug details and payments to contractors
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
At NHS Wales Shared Services Partnership we have high standards and expect everyone to embrace our values of Listening & Learning, Working Together, Taking Responsibility & Innovating, whilst ensuring trust, honesty and compassion are implicit in everything that we do. We are adaptable, agile and flexible and pride ourselves on being a learning organisation - one where it is safe to make mistakes, where blame is replaced by opportunity, learning and improvement. Innovation is built into everything that we do.We recognise our people regularly and have an Appreciation Station, to encourage staff to applaud exemplary behaviour in one another, alongside an Annual Staff Recognition Award ceremony aligned to our values. We respect and value our people and strive for a culture of compassion and inclusivity. We are a bilingual organisation, and we have a team of Change Champions who advocate 'This is Our NWSSP' our principal change programme. Similarly, PROUD is our new staff network welcoming LGBT+ colleagues and allies to come together in a safe space for discussions, event planning and the opportunity to build supportive networks.We have a comprehensive benefits package where there is something for everyone, supporting health, engagement and wellbeing and includes an Employee Assistance Programme. We have over 30 Mental Health First Aiders and work in partnership with local and national organisations to ensure the well-being and resilience of our people.
Details
Date posted
12 October 2023
Pay scheme
Agenda for change
Band
Band 4
Salary
£25,524 to £28,010 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
043-AC297-1023
Job locations
Initially based at Companies House relocating to CP2, Cardiff, CF10 3NQ
Crown Way
Cardiff
CF14 3UB
Employer details
Employer name
NHS Wales Shared Services Partnership
Address
Initially based at Companies House relocating to CP2, Cardiff, CF10 3NQ
Crown Way
Cardiff
CF14 3UB
Employer's website
https://nwssp.nhs.wales/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Processing & Professional Service Team Manager
Lydia Courtney
02920904063
Supporting documents
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