Digital Health and Care Wales

Chief Pharmacy Information Officer

The closing date is 11 March 2026

Job summary

The Chief Pharmacy Information Officer(CPIO)is the organisation's senior subject matter expert fordigital medicines including multi- disciplinary medicines use and pharmacy services,providing national leadership across NHS Wales. The postholder leads a specialist digital teamofpharmacy and medical professionalswithin Digital Health and Care Wales and plays a pivotal role in shaping, influencing, and assuring digital systems that support safe prescribing and the effective management of medicines. Operating in a senior leadership role, they provide expert clinical and technical advice, mentor colleagues across the healthcare system, and contribute to the development and delivery of national strategies. TheCPIOsupportsthe digital transformation discussions with the Directors of Pharmacy, the pharmacy profession andworksin partnership with service and product owners in DHCW. The role holds national responsibility foradvisingprogrammes, portfolios, clinicians, and system developers onmedicines relatedcontent and digital design, ensuring that solutions deliver safe, evidence basedpractice for patients and professionals across Wales.

Main duties of the job

The postholder works with a wide range of stakeholders to provide expert clinical and technical advice for digital pharmacy and prescribing systems across NHS Wales. As a professional leader they support the digital transformation agenda for medicines and wider pharmacy services, supporting research and service improvement, shaping informationand professionalstandards, and contributing to Welsh Government policy development. They work in a clinical leadership role in DHCW in partnership with other CXIOs.

They lead consultations and contribute to national clinicaland professionalnetworks, programmeboardsand design discussions, ensuring that clinical requirements are translated into safe, effective digital solutions. Akey aspect of the role is driving auser centreddesign approach for pharmacy andmedicines relatedproducts, achieving national consensus where views differ to support a onceforWales approach. The postholder assesses system designs, manages clinical risk, advises on patient safety, supports incident investigations, and ensures compliance with medicines legislation. The role also includes managing pharmacyand medicines teaminformatics staff.

About us

Digital Health and Care Wales (DHCW) is part of the NHS Wales family and has an important role in changing the way health and care services are delivered through technology and data. The organisation supports frontline staff with modern systems and access to important information about their patients, while empowering the people of Wales to manage their own health through digital NHS Wales services.

Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.

Join our game changing, life-saving team and start making a real difference to health and care services in Wales.

Details

Date posted

25 February 2026

Pay scheme

Agenda for change

Band

Band 8d

Salary

£92,713 to £106,919 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

025-AC042-0226

Job locations

Hybrid working

Location to be confirmed at interview

CF11 9AD


Job description

Job responsibilities

The postholderworksin partnership with relevant teams and bodies including, Digital Medicines Transformation Portfolio Leads, Programme Directors and Programme Managers, Chief Pharmaceutical Officer Welsh Government, Health Board Directors of Pharmacy, Community Pharmacy Wales, Welsh Pharmaceutical Committee, Royal Pharmaceutical Society (Wales), Hospital Pharmacists, Primary Care Teams, and other relevant organisations.

They provide subject matterexpertisein pharmaceutical matters in the specialist field of digital technology. This includes areas of medicines management, medication records, coding, nomenclature, dispensing,prescribingand evidence based best practice.

They contribute to the development of digital quality assurance and technical design documentation including design briefs and specifications, ensuring they can be understood by all stakeholders, translating clinical requirements into technical design.

They have extensive knowledge of medicines information within the NHS Wales national architecture, to lead on the development of pharmacy and medicines design content within NHS Wales and linking with other bordering systems within the UK. Analysing evidence based clinical information and requirements from multiple sources to interpret into business need for individual organisations and all Wales.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description

Job responsibilities

The postholderworksin partnership with relevant teams and bodies including, Digital Medicines Transformation Portfolio Leads, Programme Directors and Programme Managers, Chief Pharmaceutical Officer Welsh Government, Health Board Directors of Pharmacy, Community Pharmacy Wales, Welsh Pharmaceutical Committee, Royal Pharmaceutical Society (Wales), Hospital Pharmacists, Primary Care Teams, and other relevant organisations.

They provide subject matterexpertisein pharmaceutical matters in the specialist field of digital technology. This includes areas of medicines management, medication records, coding, nomenclature, dispensing,prescribingand evidence based best practice.

They contribute to the development of digital quality assurance and technical design documentation including design briefs and specifications, ensuring they can be understood by all stakeholders, translating clinical requirements into technical design.

They have extensive knowledge of medicines information within the NHS Wales national architecture, to lead on the development of pharmacy and medicines design content within NHS Wales and linking with other bordering systems within the UK. Analysing evidence based clinical information and requirements from multiple sources to interpret into business need for individual organisations and all Wales.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications and Knowledge

Essential

  • Registered as a Pharmacist with the General Pharmaceutical Council
  • Registered with a relevant informatics professional body.
  • Professional knowledge acquired through vocational master's degree in pharmacy (4 years) + 1 year pre-registration training + specialist knowledge acquired through post-graduate master-degree level or equivalent training, experience in pharmacy information systems.
  • Knowledge of digital clinical risk management and digital clinical safety e.g. understanding of key clinical risk management processes, activities and documentation required to be compliant with DCB0129 and DCB0160 standards.
  • Knowledge of project and programme management methodologies e.g. PRINCE2, Agile, MSP

Desirable

  • Detailed knowledge and understanding of complex/ transformational change

Experience

Essential

  • Extensive experience to understand the challenges facing the NHS.
  • Management and leadership experience
  • Experience of delivering systems to support medicines management and prescribing
  • Extensive experience of leading stakeholder engagement activities

Desirable

  • Experience of working within a Digital Clinical Programme
Person Specification

Qualifications and Knowledge

Essential

  • Registered as a Pharmacist with the General Pharmaceutical Council
  • Registered with a relevant informatics professional body.
  • Professional knowledge acquired through vocational master's degree in pharmacy (4 years) + 1 year pre-registration training + specialist knowledge acquired through post-graduate master-degree level or equivalent training, experience in pharmacy information systems.
  • Knowledge of digital clinical risk management and digital clinical safety e.g. understanding of key clinical risk management processes, activities and documentation required to be compliant with DCB0129 and DCB0160 standards.
  • Knowledge of project and programme management methodologies e.g. PRINCE2, Agile, MSP

Desirable

  • Detailed knowledge and understanding of complex/ transformational change

Experience

Essential

  • Extensive experience to understand the challenges facing the NHS.
  • Management and leadership experience
  • Experience of delivering systems to support medicines management and prescribing
  • Extensive experience of leading stakeholder engagement activities

Desirable

  • Experience of working within a Digital Clinical Programme

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Digital Health and Care Wales

Address

Hybrid working

Location to be confirmed at interview

CF11 9AD


Employer's website

https://nwis.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

Digital Health and Care Wales

Address

Hybrid working

Location to be confirmed at interview

CF11 9AD


Employer's website

https://nwis.nhs.wales/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Associate Director of Clinical Informatics

Stephanie Harris

Stephanie.Harris5@wales.nhs.uk

Details

Date posted

25 February 2026

Pay scheme

Agenda for change

Band

Band 8d

Salary

£92,713 to £106,919 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

025-AC042-0226

Job locations

Hybrid working

Location to be confirmed at interview

CF11 9AD


Supporting documents

Privacy notice

Digital Health and Care Wales's privacy notice (opens in a new tab)