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Digital Health and Care Wales

Principal Product Manager

The closing date is 05 November 2025

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Job summary

Digital Health and Care Wales (DHCW) is seeking an experienced and forward-thinking Principal Product Manager for the Care Data Repository (CDR), a key component of the Wales National Target Architecture. Reporting to the Head of Data Products, you will lead delivery of a secure, standards-based service that provides applications, clinicians and analysts with trusted, person-centred data to improve care and outcomes.

You will shape the CDR roadmap, balancing the needs of service users, data consumers, and partner systems while ensuring alignment with the National Data Strategy. This is a pivotal role for someone who thrives on turning complex health data challenges into practical, scalable digital solutions that make a measurable difference across Wales.

English and/or Welsh speakers are equally welcome to apply

Main duties of the job

As Principal Product Manager, you will:

  • Lead and maintain the product backlog for the CDR, ensuring clear priorities and measurable outcomes.

  • Translate national requirements and user needs into deliverable features within agile teams.

  • Collaborate with standards leads, architects, developers and analysts to ensure interoperability standards.

  • Engage with stakeholders across national programmes to ensure consistent data flows.

  • Drive release planning, sprint reviews and continuous improvement across multiple environments.

  • Monitor delivery performance, risks and dependencies, ensuring timely escalation and communication.

  • Promote agile practice and data governance throughout the product lifecycle.

About us

Digital Health and Care Wales (DHCW) is an expert national body and part of NHS Wales. We work in partnership with NHS Wales colleagues and other key stakeholders to provide national digital and data services which support the delivery of health and social care in Wales. Modern health and care services depend on good digital tools, data and information. DHCW runs or works with more than 100 services and delivers major national digital transformation programmes to support this. In addition, DHCW provides expert advice in relation to cyber security and information governance. We give frontline staff the digital tools which help them provide safer and more efficient care. We are also giving patients and the public digital tools to better manage their own health and wellbeing, empowering people to live healthier lives. We put people at the heart of what we do, working to the highest standards to deliver quality and make digital a force for good in health and care.

Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.

Details

Date posted

29 October 2025

Pay scheme

Agenda for change

Band

Band 8b

Salary

£65,424 to £76,021 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

025-AC267-1025

Job locations

Hybrid working - Ty Glan Yr Afon

Location to be confirmed at interview

CF11 9AD


Job description

Job responsibilities

  • Own and articulate the CDR product vision, aligning technical delivery with NHS Wales strategic priorities.

  • Define success metrics, track outcomes and champion data quality and clinical safety.

  • Lead the multidisciplinary product team, fostering a collaborative, inclusive culture focused on value and impact.

  • Manage dependencies with adjacent NDR products and external suppliers.

  • Ensure compliance with national standards, information governance and security frameworks.

  • Represent DHCW in national forums, sharing progress and lessons learned.

  • Contribute to long-term roadmap planning and investment decisions for data platforms across Wales.

  • Champion innovation, interoperability and continuous learning across the digital health community.

Job description

Job responsibilities

  • Own and articulate the CDR product vision, aligning technical delivery with NHS Wales strategic priorities.

  • Define success metrics, track outcomes and champion data quality and clinical safety.

  • Lead the multidisciplinary product team, fostering a collaborative, inclusive culture focused on value and impact.

  • Manage dependencies with adjacent NDR products and external suppliers.

  • Ensure compliance with national standards, information governance and security frameworks.

  • Represent DHCW in national forums, sharing progress and lessons learned.

  • Contribute to long-term roadmap planning and investment decisions for data platforms across Wales.

  • Champion innovation, interoperability and continuous learning across the digital health community.

Person Specification

Qualifications and Knowledge

Essential

  • Master's degree in an associated professional field (or equivalent qualification / experience).
  • Knowledge gained through practical experience of working at this level, across the range of work procedures and practices.

Experience

Essential

  • Significant experience of working in a digital development role, with a successful track record of delivering and supporting major digital products and services.
  • Excellent understanding of translating business/functional requirements into specialist technical specifications and complex operational digital products and services.

Skills and Attributes

Essential

  • Initiative skills to be proactive, anticipating opportunities for systems, service or product improvement or development and taking appropriate action(s).
  • Organisational awareness to understand the hierarchy and culture of own, customer, supplier and partner organisations and being able to identify the decision makers and influencers.
Person Specification

Qualifications and Knowledge

Essential

  • Master's degree in an associated professional field (or equivalent qualification / experience).
  • Knowledge gained through practical experience of working at this level, across the range of work procedures and practices.

Experience

Essential

  • Significant experience of working in a digital development role, with a successful track record of delivering and supporting major digital products and services.
  • Excellent understanding of translating business/functional requirements into specialist technical specifications and complex operational digital products and services.

Skills and Attributes

Essential

  • Initiative skills to be proactive, anticipating opportunities for systems, service or product improvement or development and taking appropriate action(s).
  • Organisational awareness to understand the hierarchy and culture of own, customer, supplier and partner organisations and being able to identify the decision makers and influencers.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Digital Health and Care Wales

Address

Hybrid working - Ty Glan Yr Afon

Location to be confirmed at interview

CF11 9AD


Employer's website

https://nwis.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

Digital Health and Care Wales

Address

Hybrid working - Ty Glan Yr Afon

Location to be confirmed at interview

CF11 9AD


Employer's website

https://nwis.nhs.wales/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Lead Applications Design Architect

Eugene O'Sullivan

eugene.o'sullivan@wales.nhs.uk

Details

Date posted

29 October 2025

Pay scheme

Agenda for change

Band

Band 8b

Salary

£65,424 to £76,021 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

025-AC267-1025

Job locations

Hybrid working - Ty Glan Yr Afon

Location to be confirmed at interview

CF11 9AD


Supporting documents

Privacy notice

Digital Health and Care Wales's privacy notice (opens in a new tab)