Digital Health and Care Wales

Associate Director of Commercial and Social Value

The closing date is 10 November 2025

Job summary

The Associate Director of Commercial & Social Value provides strategic leadership and expert guidance on all aspects of commercial procurement, contracting, and Social Value for the organisation. This post plays a pivotal role in ensuring value-for-money procurement decisions align with environmental sustainability goals, Welsh Government targets, and organisational objectives.

As the Associate Director of Commercial & Social Value, you will:

  • Lead the development, delivery, and continual improvement of commercial strategies aligned to procurement and Social Value.

  • Oversee complex commercial negotiations and high-value procurement programmes.

  • Drive innovation and carbon reduction through sustainable procurement practices.

  • Collaborate with internal and external stakeholders to align procurement practices with national Social Value policy and legislation.

Working in collaboration with health boards, government, clinical leaders, and digital programme teams, the postholder will develop and deliver strategies to measure and improve value across digital services, champion NHS Wales' net zero ambitions, and shape national policy and investment decisions.

Main duties of the job

  • Commitment to DHCW values and behaviours, including Compassionate Leadership.
  • Ability to work flexibly, including hybrid working arrangements.

  • Travel throughout Wales as required.

  • Participation in on-call management rota

  • Commitment to supporting the organisation's mission to encourage and embrace diversity and inclusion across the NHS.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

Digital Health and Care Wales (DHCW) is an expert national body and part of NHS Wales. We work in partnership with NHS Wales colleagues and other key stakeholders to provide national digital and data services which support the delivery of health and social care in Wales. Modern health and care services depend on good digital tools, data and information. DHCW runs or works with more than 100 services and delivers major national digital transformation programmes to support this. In addition, DHCW provides expert advice in relation to cyber security and information governance. We give frontline staff the digital tools which help them provide safer and more efficient care. We are also giving patients and the public digital tools to better manage their own health and wellbeing, empowering people to live healthier lives. We put people at the heart of what we do, working to the highest standards to deliver quality and make digital a force for good in health and care.

Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.

Details

Date posted

20 October 2025

Pay scheme

Agenda for change

Band

Band 8d

Salary

£92,713 to £106,919 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

025-AC254-1025

Job locations

Hybrid working - Ty Glan yr Afon

Cardiff

CF11 9AD


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac

  • Provide organisation-wide leadership on commercial and Social Value, driving a culture of outcome-focused, cost-effective, and environmentally responsible service delivery.

  • Lead the development, implementation, and monitoring of DHCWs Commercial and Social Value strategy, aligned to Welsh Government and NHS Wales objectives.

  • Advise the Executive Team and Board on strategies and performance related to commercial and Social Value.

  • Manages strategic risks in relation to supplier performance and delivery to ensure efficient and effective digital services

  • Influence and support system-wide adoption of patient-centred and carbon-conscious decision-making frameworks.

  • Lead a multi-disciplinary team responsible for commercial and Social Value.

  • Provide professional leadership to procurement and Social Value specialists.

  • Develop workforce capability and succession planning for commercial and Social Value roles.

  • Champion Social Value across all levels of the organisation.

  • Responsible as line manager for the commercial team and additionally as the lead for DHCWs multi-disciplinary social value teams across the organisation

  • Responsible for the delivery of social value training across DHCW and national leadership on digital social value

  • Responsible for initiating and developing Social Value related R&D programmes, which have an impact outside the organisation for example across NHS Wales or in collaboration with key strategic partners.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac

  • Provide organisation-wide leadership on commercial and Social Value, driving a culture of outcome-focused, cost-effective, and environmentally responsible service delivery.

  • Lead the development, implementation, and monitoring of DHCWs Commercial and Social Value strategy, aligned to Welsh Government and NHS Wales objectives.

  • Advise the Executive Team and Board on strategies and performance related to commercial and Social Value.

  • Manages strategic risks in relation to supplier performance and delivery to ensure efficient and effective digital services

  • Influence and support system-wide adoption of patient-centred and carbon-conscious decision-making frameworks.

  • Lead a multi-disciplinary team responsible for commercial and Social Value.

  • Provide professional leadership to procurement and Social Value specialists.

  • Develop workforce capability and succession planning for commercial and Social Value roles.

  • Champion Social Value across all levels of the organisation.

  • Responsible as line manager for the commercial team and additionally as the lead for DHCWs multi-disciplinary social value teams across the organisation

  • Responsible for the delivery of social value training across DHCW and national leadership on digital social value

  • Responsible for initiating and developing Social Value related R&D programmes, which have an impact outside the organisation for example across NHS Wales or in collaboration with key strategic partners.

Person Specification

Qualifications and Knowledge

Essential

  • Master's degree or equivalent qualification in procurement, business, or sustainability (or equivalent experience).
  • Chartered Institute of Procurement and Supply (CIPS) or equivalent professional accreditation.
  • In-depth understanding of commercial law, public procurement regulations, and sustainable procurement frameworks.
  • Evidence of continuous professional development.

Desirable

  • Environmental or sustainability-related qualification (e.g., IEMA, Sustainability Accounting Standards Board or similar).
  • Comprehensive understanding of NHS Wales or broader public sector procurement.
  • Understanding of Net Zero, Social Value, and Circular Economy policies within a public sector context.

Experience

Essential

  • Significant experience in a senior commercial or procurement leadership role with political astuteness.
  • Proven track record of delivering large-scale, high-value procurement programmes at a national level and / or involving multiple organisations.
  • Experience embedding Social Value into procurement decision-making.
  • Experience influencing and presenting to Boards and senior stakeholders.
  • Experience with risk management in commercial and procurement settings.
  • Track record of driving innovation through commercial strategy.
  • Experience managing multidisciplinary teams and building capability.
  • Experience implementing performance monitoring frameworks and KPIs
  • Effective relationships with external providers, to include NHS regulators and stakeholders, with the ability and vision to build effective strategic relationships to deliver service improvement
  • Effective management of relationships with Audit Committee and Executive Management Team including ability to inspire trust and loyalty of staff and management of organisational change
  • Experience of producing and implementing business plans.
  • Compassionate leader with emotional intelligence, drive for improvement, personal resilience and sense of humour.
  • Experience managing complex supplier relationships and contracts.

Desirable

  • Experience working within NHS, wider public sector, or regulated procurement environments.
  • Experience developing and implementing decarbonisation strategies.
  • Experience working with Welsh Government frameworks or Value-Based Procurement.

Skills and Attributes

Essential

  • Exceptional leadership and influencing skills.
  • Advanced negotiation and contract management skills.
  • Strategic thinker with strong analytical and decision-making capability and the ability to manage ambiguity and change.
  • Excellent communication and stakeholder management abilities.
  • Financial acumen, with experience in business case development.
  • Ability to lead in cross-functional and matrix environments.
  • Strong analytical and digital capability, including procurement systems.
  • Committed to equality, diversity, and inclusive leadership
  • Proficiency in strategic planning, performance reporting, and outcome evaluation.

Desirable

  • Welsh language skills: Level 3 (understanding, speaking, reading, and writing) desirable.
Person Specification

Qualifications and Knowledge

Essential

  • Master's degree or equivalent qualification in procurement, business, or sustainability (or equivalent experience).
  • Chartered Institute of Procurement and Supply (CIPS) or equivalent professional accreditation.
  • In-depth understanding of commercial law, public procurement regulations, and sustainable procurement frameworks.
  • Evidence of continuous professional development.

Desirable

  • Environmental or sustainability-related qualification (e.g., IEMA, Sustainability Accounting Standards Board or similar).
  • Comprehensive understanding of NHS Wales or broader public sector procurement.
  • Understanding of Net Zero, Social Value, and Circular Economy policies within a public sector context.

Experience

Essential

  • Significant experience in a senior commercial or procurement leadership role with political astuteness.
  • Proven track record of delivering large-scale, high-value procurement programmes at a national level and / or involving multiple organisations.
  • Experience embedding Social Value into procurement decision-making.
  • Experience influencing and presenting to Boards and senior stakeholders.
  • Experience with risk management in commercial and procurement settings.
  • Track record of driving innovation through commercial strategy.
  • Experience managing multidisciplinary teams and building capability.
  • Experience implementing performance monitoring frameworks and KPIs
  • Effective relationships with external providers, to include NHS regulators and stakeholders, with the ability and vision to build effective strategic relationships to deliver service improvement
  • Effective management of relationships with Audit Committee and Executive Management Team including ability to inspire trust and loyalty of staff and management of organisational change
  • Experience of producing and implementing business plans.
  • Compassionate leader with emotional intelligence, drive for improvement, personal resilience and sense of humour.
  • Experience managing complex supplier relationships and contracts.

Desirable

  • Experience working within NHS, wider public sector, or regulated procurement environments.
  • Experience developing and implementing decarbonisation strategies.
  • Experience working with Welsh Government frameworks or Value-Based Procurement.

Skills and Attributes

Essential

  • Exceptional leadership and influencing skills.
  • Advanced negotiation and contract management skills.
  • Strategic thinker with strong analytical and decision-making capability and the ability to manage ambiguity and change.
  • Excellent communication and stakeholder management abilities.
  • Financial acumen, with experience in business case development.
  • Ability to lead in cross-functional and matrix environments.
  • Strong analytical and digital capability, including procurement systems.
  • Committed to equality, diversity, and inclusive leadership
  • Proficiency in strategic planning, performance reporting, and outcome evaluation.

Desirable

  • Welsh language skills: Level 3 (understanding, speaking, reading, and writing) desirable.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Digital Health and Care Wales

Address

Hybrid working - Ty Glan yr Afon

Cardiff

CF11 9AD


Employer's website

https://nwis.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

Digital Health and Care Wales

Address

Hybrid working - Ty Glan yr Afon

Cardiff

CF11 9AD


Employer's website

https://nwis.nhs.wales/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Deputy Director of Finance and Business Assurance

Chris Moreton

chris.moreton@wales.nhs.uk

Details

Date posted

20 October 2025

Pay scheme

Agenda for change

Band

Band 8d

Salary

£92,713 to £106,919 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

025-AC254-1025

Job locations

Hybrid working - Ty Glan yr Afon

Cardiff

CF11 9AD


Supporting documents

Privacy notice

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