Job summary
An exciting opportunity has arisen in our organisational performance team to support the development, implementation and continuous improvement of a robust corporate performance management framework for the Strategic Health Authority (SHA), which is consistent with the SHA's Strategic Direction and Operational Plan and actively promote a culture of excellence.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Main duties of the job
About us
Digital Health and Care Wales (DHCW) is an expert national body and part of NHS Wales. We work in partnership with NHS Wales colleagues and other key stakeholders to provide national digital and data services which support the delivery of health and social care in Wales. Modern health and care services depend on good digital tools, data and information. DHCW runs or works with more than 100 services and delivers major national digital transformation programmes to support this. In addition, DHCW provides expert advice in relation to cyber security and information governance. We give frontline staff the digital tools which help them provide safer and more efficient care. We are also giving patients and the public digital tools to better manage their own health and wellbeing, empowering people to live healthier lives. We put people at the heart of what we do, working to the highest standards to deliver quality and make digital a force for good in health and care.
Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.
Job description
Job responsibilities
Job description
Person Specification
Qualifications and Knowledge
Essential
- Educated to degree level or equivalent experience and additional specialist knowledge acquired at Masters Level or equivalent Performance Management experience
Desirable
- Registered with a relevant informatics professional body
Experience
Essential
- Significant experience in an information/performance management role
- Experience of performance management frameworks and processes in a large complex organisation
- Experience of influencing people who were not directly line managed to take action.
- Previous NHS experience
- Experience of developing performance management systems
Desirable
- Experience of managing a team and supervising staff
Skills and Attributes
Essential
- Advanced IT and analytical skills with high level of experience of using Microsoft 365 and Power BI; creating, formatting and manipulating databases and spreadsheets.
- Highly developed analytical skills to analyse a range of complex performance issues and results which require interpretation and comparison.
- Excellent communication skills including the ability to present performance information both verbally and in writing.
Desirable
- Ability to influence and negotiate with managers and clinicians in respect of poor performance in a constructive way - to act as a critical friend.
- Able to work independently with minimal direction and supervision, within a set framework / boundary.
- Able to face varying demands -- frequently requiring intense concentration and effort to deliver multiple objectives / conflicting priorities.
- Welsh language skills are desirable at levels 1 or above in understanding, speaking, reading and writing in Welsh.
Person Specification
Qualifications and Knowledge
Essential
- Educated to degree level or equivalent experience and additional specialist knowledge acquired at Masters Level or equivalent Performance Management experience
Desirable
- Registered with a relevant informatics professional body
Experience
Essential
- Significant experience in an information/performance management role
- Experience of performance management frameworks and processes in a large complex organisation
- Experience of influencing people who were not directly line managed to take action.
- Previous NHS experience
- Experience of developing performance management systems
Desirable
- Experience of managing a team and supervising staff
Skills and Attributes
Essential
- Advanced IT and analytical skills with high level of experience of using Microsoft 365 and Power BI; creating, formatting and manipulating databases and spreadsheets.
- Highly developed analytical skills to analyse a range of complex performance issues and results which require interpretation and comparison.
- Excellent communication skills including the ability to present performance information both verbally and in writing.
Desirable
- Ability to influence and negotiate with managers and clinicians in respect of poor performance in a constructive way - to act as a critical friend.
- Able to work independently with minimal direction and supervision, within a set framework / boundary.
- Able to face varying demands -- frequently requiring intense concentration and effort to deliver multiple objectives / conflicting priorities.
- Welsh language skills are desirable at levels 1 or above in understanding, speaking, reading and writing in Welsh.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
