Job summary
An exciting opportunity has arisen in our organisational performance team to lead the development and delivery of a high-quality performance service for Digital Health and Care Wales. Provide expert analysis and presentation of complex data to support improvement across the Health Board. Manage and guide the Performance Team, oversee performance reporting for internal and external stakeholders, and ensure compliance with national requirements. Shape service policy, deputise for the Head of Organisational Performance, and play a key role in preparing for meetings with Welsh Government. Drive the ongoing development of the performance management framework, manage the team's budget, and deliver key organisational projects.
Main duties of the job
About us
Digital Health and Care Wales (DHCW) is an expert national body and part of NHS Wales. We work in partnership with NHS Wales colleagues and other key stakeholders to provide national digital and data services which support the delivery of health and social care in Wales. Modern health and care services depend on good digital tools, data and information. DHCW runs or works with more than 100 services and delivers major national digital transformation programmes to support this. In addition, DHCW provides expert advice in relation to cyber security and information governance. We give frontline staff the digital tools which help them provide safer and more efficient care. We are also giving patients and the public digital tools to better manage their own health and wellbeing, empowering people to live healthier lives. We put people at the heart of what we do, working to the highest standards to deliver quality and make digital a force for good in health and care.
Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.
Job description
Job responsibilities
Job description
Person Specification
Qualifications and Knowledge
Essential
- Educated to Master's degree or equivalent professional experience
- Evidence of continuous management, personal and professional development
- Knowledge and experience about benchmarking with best-in-class organisations
- Understanding of NHS structure, services and change agenda.
- In-depth knowledge across a range of areas including financial and staff management, information systems and performance management principles acquired through training and experience over an extended period
- Understanding of the NHS Wales performance management and planning processes
- Sound up to date knowledge and understanding of performance management and measurement tools
Desirable
- Postgraduate management qualification
- In depth specialist knowledge of healthcare informatics policy
- Expert knowledge of healthcare performance, governance agenda and data protection legislation, guidelines and best practice
Experience
Essential
- High level experience of successfully managing performance reporting and analysis function within the NHS
- Extensive experience as a Senior Performance manager in an NHS organisation
- Evidence of leading change and influencing senior staff
- Project management and performance improvement methodologies
- Experience of implementing or working to a rigorous performance framework
- Budget management
- Experience of developing dashboards
Desirable
- Knowledge of NHS Wales or the Health sector.
- Experience of using modelling tools
Skills and Attributes
Essential
- Excellent interpersonal skills, understanding and utilisation of a range of methods to ensure effective communication within highly complex situations
- Autonomously and proactively manage own workload
- Presentation and interpretive skills both in written and numerical form
- Evidence of ability to problem solve effectively and produce creative and practical solutions
- Able to establish good working relationships at all levels internally and externally
Desirable
- Welsh Language skills are desirable at levels 1 or above in understanding, speaking, reading and writing in Welsh.
- Business intelligence tools
- o Data visualisation
Person Specification
Qualifications and Knowledge
Essential
- Educated to Master's degree or equivalent professional experience
- Evidence of continuous management, personal and professional development
- Knowledge and experience about benchmarking with best-in-class organisations
- Understanding of NHS structure, services and change agenda.
- In-depth knowledge across a range of areas including financial and staff management, information systems and performance management principles acquired through training and experience over an extended period
- Understanding of the NHS Wales performance management and planning processes
- Sound up to date knowledge and understanding of performance management and measurement tools
Desirable
- Postgraduate management qualification
- In depth specialist knowledge of healthcare informatics policy
- Expert knowledge of healthcare performance, governance agenda and data protection legislation, guidelines and best practice
Experience
Essential
- High level experience of successfully managing performance reporting and analysis function within the NHS
- Extensive experience as a Senior Performance manager in an NHS organisation
- Evidence of leading change and influencing senior staff
- Project management and performance improvement methodologies
- Experience of implementing or working to a rigorous performance framework
- Budget management
- Experience of developing dashboards
Desirable
- Knowledge of NHS Wales or the Health sector.
- Experience of using modelling tools
Skills and Attributes
Essential
- Excellent interpersonal skills, understanding and utilisation of a range of methods to ensure effective communication within highly complex situations
- Autonomously and proactively manage own workload
- Presentation and interpretive skills both in written and numerical form
- Evidence of ability to problem solve effectively and produce creative and practical solutions
- Able to establish good working relationships at all levels internally and externally
Desirable
- Welsh Language skills are desirable at levels 1 or above in understanding, speaking, reading and writing in Welsh.
- Business intelligence tools
- o Data visualisation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
