Job summary
We're looking for a talented and forward-thinking ESR and People Analytics Lead to join the People & OD Directorate to drive the development, delivery, and evolution of our workforce systems and analytics capabilities.
This is a pivotal role in supporting the organisation's long-term vision and People Strategy, through the provision of insightful, accurate, and strategic workforce information.
You'll manage the ESR system and lead the implementation of the future NHS Workforce Solution. You'll also help drive the automation and digitalisation of people processes across the employee lifecycle.
Working closely with the Head of People Services, you will manage a small analytics team,fostering a culture of collaboration, compassion, and continuous improvement. You'll champion data-led decision-making and support the delivery of excellence across workforce planning, board reporting, and strategic workforce development.
Main duties of the job
As the ESR and People Analytics Lead, you will:
o Lead the operational management, security, development and strategic planning of our workforce systems - with a particular focus on the Electronic Staff Record (ESR) and its interfaces which will migrate to the NHS Future Workforce Solution system.
o Provide expert advice on the future vision and roadmap for ESR within DHCW, working closely with senior leaders.
o Partner with the Head of People Services and Head of Strategic Business Partnering to deliver data-driven people insights and analysis that inform workforce plans, board reports and wider organisational strategy.
o Coordinate the production of high-quality, insightful workforce data and reporting across the entire employee lifecycle, ensuring consistency, accuracy, and strategic relevance.
o Support the development and continual improvement of HR and OD systems to streamline processes and enable automation, analytics and improved performance organisation-wide.
About us
Digital Health and Care Wales (DHCW) is an expert national body and part of NHS Wales. We work in partnership with NHS Wales colleagues and other key stakeholders to provide national digital and data services which support the delivery of health and social care in Wales. Modern health and care services depend on good digital tools, data and information. DHCW runs or works with more than 100 services and delivers major national digital transformation programmes to support this. In addition, DHCW provides expert advice in relation to cyber security and information governance. We give frontline staff the digital tools which help them provide safer and more efficient care. We are also giving patients and the public digital tools to better manage their own health and wellbeing, empowering people to live healthier lives. We put people at the heart of what we do, working to the highest standards to deliver quality and make digital a force for good in health and care.
Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.
Job description
Job responsibilities
What Were Looking For:
Were seeking someone who shares our organisational values of collaboration, compassion, innovation, excellence, and inclusivity, and can bring them to life through their work.
To succeed in this role, you will need:
Strong analytical skills with the ability to transform data into meaningful insights and recommendations.
Good understanding of ESR and workforce systems
Strong people analytics and reporting experience
Excellent stakeholder engagement and communication skills
A passion for using data to drive meaningful change
A strategic mindset, with experience of contributing to long-term workforce planning and organisational decision-making.
An interest in people data and the HR function, and how analytics can support better people outcomes
Proficiency with Excel functions (including VLOOKUPs and pivot tables), and using Power BI or similar data visualisation tools
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
For more information about the role please contact kathryn.frith@wales.nhs.uk
Interview: 05/11/25
Job description
Job responsibilities
What Were Looking For:
Were seeking someone who shares our organisational values of collaboration, compassion, innovation, excellence, and inclusivity, and can bring them to life through their work.
To succeed in this role, you will need:
Strong analytical skills with the ability to transform data into meaningful insights and recommendations.
Good understanding of ESR and workforce systems
Strong people analytics and reporting experience
Excellent stakeholder engagement and communication skills
A passion for using data to drive meaningful change
A strategic mindset, with experience of contributing to long-term workforce planning and organisational decision-making.
An interest in people data and the HR function, and how analytics can support better people outcomes
Proficiency with Excel functions (including VLOOKUPs and pivot tables), and using Power BI or similar data visualisation tools
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
For more information about the role please contact kathryn.frith@wales.nhs.uk
Interview: 05/11/25
Person Specification
Qualifications and Knowledge
Essential
- Masters in an associated professional field (or equivalent qualification / experience).
- In-depth knowledge of workforce information systems and people analytics systems and tools
- Evidence of continuous professional development
Experience
Essential
- Practical experience at advanced level using and developing a range of databases and spreadsheets
Skills and Attributes
Essential
- Advanced data-analysis skills to manipulate complex data and present in a suitable format
- Ability to develop and maintain networks and work collaboratively with stakeholders both internal and external to facilitate the achievement of objectives.
Person Specification
Qualifications and Knowledge
Essential
- Masters in an associated professional field (or equivalent qualification / experience).
- In-depth knowledge of workforce information systems and people analytics systems and tools
- Evidence of continuous professional development
Experience
Essential
- Practical experience at advanced level using and developing a range of databases and spreadsheets
Skills and Attributes
Essential
- Advanced data-analysis skills to manipulate complex data and present in a suitable format
- Ability to develop and maintain networks and work collaboratively with stakeholders both internal and external to facilitate the achievement of objectives.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
