Principal Product Manager

Digital Health and Care Wales

Information:

This job is now closed

Job summary

We are looking for an experienced Principal Product Manager to join our team at Digital Health and Care Wales. The successful candidate will be responsible for setting product vision, prioritisation and well-defined requirements to ensure the user needs are met.

The role will involve strategic planning and leading delivery teams towards smooth development and implementation of products and product enhancements. You will own the roadmap and be responsible for determining the value of software changes.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Main duties of the job

Key Responsibilities

  • Lead and manage the delivery/ performance of DHCW services in a specific application area.

  • Oversee management and the professional development of your immediate team.

  • Identify and implement service improvements and support change initiatives to enhance service delivery.

  • Act as an enabler of change, driving innovation and transformation in digital healthcare services.

  • Collaborate with cross-functional teams to ensure seamless integration of applications with broader NHS systems and initiatives.

If you are a highly motivated individual with a passion for driving change and leading digital transformation within the healthcare sector, we would love to hear from you!

About us

Digital Health and Care Wales (DHCW) is an expert national body and part of NHS Wales. We work in partnership with NHS Wales colleagues and other key stakeholders to provide national digital and data services which support the delivery of health and social care in Wales. Modern health and care services depend on good digital tools, data and information. DHCW runs or works with more than 100 services and delivers major national digital transformation programmes to support this. In addition, DHCW provides expert advice in relation to cyber security and information governance. We give frontline staff the digital tools which help them provide safer and more efficient care. We are also giving patients and the public digital tools to better manage their own health and wellbeing, empowering people to live healthier lives. We put people at the heart of what we do, working to the highest standards to deliver quality and make digital a force for good in health and care.

Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.

Date posted

28 March 2025

Pay scheme

Agenda for change

Band

Band 8b

Salary

£63,150 to £73,379 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

025-AC065-0325

Job locations

Hybrid working

Ty Glan Yr Afon

Cardiff

CF11 9AD


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications and/or Knowledge

Essential

  • Master's degree in an associated professional field (or equivalent qualification / experience)
  • Further evidence of relevant higher-level education and/or training.

Desirable

  • Theoretical and specialist knowledge gained via relevant certification such as: CPM: Certified Product Manager. Certified Scrum Professional-Product Owner (CSP-PO).

Experience

Essential

  • Familiar with methods and techniques associated with planning and monitoring progress of multiple complex, high-profile or sensitive projects.
  • Expert in the analytical comparison of IT products against specified criteria (including costs) to determine the solution that best meets the business need

Skills and Attributes

Essential

  • Customer focus skills to understanding the needs of the internal or external customer and keeping these in mind when taking actions or making decisions.

Desirable

  • Welsh language skills are desirable at levels 1 or above in understanding, speaking, reading and writing in Welsh
Person Specification

Qualifications and/or Knowledge

Essential

  • Master's degree in an associated professional field (or equivalent qualification / experience)
  • Further evidence of relevant higher-level education and/or training.

Desirable

  • Theoretical and specialist knowledge gained via relevant certification such as: CPM: Certified Product Manager. Certified Scrum Professional-Product Owner (CSP-PO).

Experience

Essential

  • Familiar with methods and techniques associated with planning and monitoring progress of multiple complex, high-profile or sensitive projects.
  • Expert in the analytical comparison of IT products against specified criteria (including costs) to determine the solution that best meets the business need

Skills and Attributes

Essential

  • Customer focus skills to understanding the needs of the internal or external customer and keeping these in mind when taking actions or making decisions.

Desirable

  • Welsh language skills are desirable at levels 1 or above in understanding, speaking, reading and writing in Welsh

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Digital Health and Care Wales

Address

Hybrid working

Ty Glan Yr Afon

Cardiff

CF11 9AD


Employer's website

https://nwis.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

Digital Health and Care Wales

Address

Hybrid working

Ty Glan Yr Afon

Cardiff

CF11 9AD


Employer's website

https://nwis.nhs.wales/ (Opens in a new tab)

For questions about the job, contact:

Product Manager

Griff Williams

griff.williams2@wales.nhs.uk

Date posted

28 March 2025

Pay scheme

Agenda for change

Band

Band 8b

Salary

£63,150 to £73,379 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

025-AC065-0325

Job locations

Hybrid working

Ty Glan Yr Afon

Cardiff

CF11 9AD


Supporting documents

Privacy notice

Digital Health and Care Wales's privacy notice (opens in a new tab)