Job summary
Digital Health and Care Wales (DHCW) is looking for a Business Administration Apprentice. The Apprentice will fulfil the role of Directorate Support Administrator in the Strategy Directorate.
DHCW's vision is to provide world leading digital services, empowering people to live healthier lives, and transforming health and care for everyone in Wales. It is a multi-award-winning organisation, and has been twice voted the UK's Best Place to Work in IT.
The Strategy Directorate leads the organisation's Strategy development, the digital projects and programmes for NHS Wales, the planning and PMO function and the strategic engagement with partnering organisations and suppliers. If you want to get involved in some of the biggest health tech projects in the UK, be part of new digital solutions that will impact health and care for three million Welsh people and use your digital administration skills to help make life better for everyone in Wales, we want to hear from you!
Main duties of the job
The Directorate Support Administrator role is part of the Directorate Management team, and is a key to supporting and improving the day-to-day operations of the Directorate, delivering effective and robust administrative support, including email management, meeting scheduling and minute-taking.
Working closely with colleagues across the directorate and other key areas within DHCW, you will be responsible for collating and managing information, providing regular and varied administrative support to teams and colleagues, writing reports and presentations, and using Excel and Microsoft PowerBI to analyse information. You may come across any individuals or teams, at any level across the organisation as part of your work. You will play the key role in the administering, scheduling and recordkeeping for the Strategy Directorate Management Service.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
Digital Health and Care Wales (DHCW) is part of the NHS Wales family and has an important role in changing the way health and care services are delivered through technology and data. The organisation supports frontline staff with modern systems and access to important information about their patients, while empowering the people of Wales to manage their own health through digital NHS Wales services.
Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.
Join our game changing, life-saving team and start making a real difference to health and care services in Wales.
Job description
Job responsibilities
The postholder will correlate and analyse business sensitive information (verbal, written or electronic) ensuring information is recorded and presented accurately and shared with relevant stakeholders across the organisation.
You will take a proactive lead in your own personal and professional development, starting with your apprenticeship, and you will be supported to progress through the organisation.
You will be working with high-performing colleagues to support service improvement and the delivery of high-quality health and care services, delivering significant benefits for NHS Wales, health and care professionals, patients and the public.
The full Job description and Person Specification is available with this advert; we recommend reviewing them both before completing your application.
Job description
Job responsibilities
The postholder will correlate and analyse business sensitive information (verbal, written or electronic) ensuring information is recorded and presented accurately and shared with relevant stakeholders across the organisation.
You will take a proactive lead in your own personal and professional development, starting with your apprenticeship, and you will be supported to progress through the organisation.
You will be working with high-performing colleagues to support service improvement and the delivery of high-quality health and care services, delivering significant benefits for NHS Wales, health and care professionals, patients and the public.
The full Job description and Person Specification is available with this advert; we recommend reviewing them both before completing your application.
Person Specification
Qualifications and/or Knowledge
Essential
- Good general education, qualified to at least GCSE or equivalent level
- Understand the importance of confidentiality.
Desirable
- Knowledge of ways of working in digital organisations
Experience
Essential
- Administrative/secretarial experience.
- Maintaining computerised and paper record keeping systems
Desirable
- Experience of administrative support to a senior manager.
Aptitude and Abilities
Essential
- Dedication and a positive attitude towards your work. Willingness to learn new skills. A drive to make improvements.
- Good communication and interpersonal skills with a courteous and professional manner
- Ability to prioritise work in a developing environment of competing priorities.
Desirable
- Confident - able to use own initiative and demonstrate assertiveness when necessary.
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading and writing in Welsh
Person Specification
Qualifications and/or Knowledge
Essential
- Good general education, qualified to at least GCSE or equivalent level
- Understand the importance of confidentiality.
Desirable
- Knowledge of ways of working in digital organisations
Experience
Essential
- Administrative/secretarial experience.
- Maintaining computerised and paper record keeping systems
Desirable
- Experience of administrative support to a senior manager.
Aptitude and Abilities
Essential
- Dedication and a positive attitude towards your work. Willingness to learn new skills. A drive to make improvements.
- Good communication and interpersonal skills with a courteous and professional manner
- Ability to prioritise work in a developing environment of competing priorities.
Desirable
- Confident - able to use own initiative and demonstrate assertiveness when necessary.
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading and writing in Welsh
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
