Job summary
Transform Healthcare in Wales: Lead the Way in Digital Innovation
Are you ready to use your passion for product leadership to transform healthcare technology and make a real difference in people's lives?
Digital Health and Care Wales (DHCW) is seeking four passionate and experienced Heads of Product to collaboratively shape the future of digital health in Wales. These are pivotal leadership roles with the opportunity to impact patient care and clinical staff experiences across the nation
About Us
DHCW delivers critical digital services in response to NHS Wales strategy set by Welsh Government. We are driving an ambitious and transformative digital strategy with a portfolio of products vital to the NHS. Our work supports clinicians in providing safe and effective patient care and empowers patients to manage their own health and wellbeing
About the Roles
As a Head of Product, you will be a senior leader within DHCW, influencing and informing policies regarding healthcare products and systems. You will lead the vision, strategy, and roadmap for a suite of products, championing a user-centred approach and ensuring alignment with DHCW's strategic objectives.
Main duties of the job
Your responsibilities will include:
- Strategic Leadership: Define and champion the product vision, strategy, and roadmap for your product suite, ensuring alignment with DHCW and NHS Wales strategic objectives
- Team Leadership: Lead, mentor, and inspire high-performing product teams comprised of product managers, designers, user researchers, developers, validation and operational support using the ITIL framework
- Product Lifecycle Management: Oversee the entire product lifecycle from ideation and discovery through to delivery, iteration, and continuous improvement
- Stakeholder Management: Collaborate effectively with a diverse range of stakeholders across NHS Wales, including clinicians, patients, and technology partners
- Data-Driven Decision Making: Utilise data and analytics to inform product development, measure success, and drive continuous improvement
- Accessibility and Inclusivity: Champion the creation of digital services that are accessible and inclusive to all users, regardless of their needs and abilities
Essential Skills and Experience:
- Proven Experience: A strong track record of successfully leading and delivering digital products within complex environments, ideally within the health or public sector
- User-Centricity: A deep understanding of user-centred design principles and experience in conducting user research to inform product development
About us
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac
Digital Health and Care Wales (DHCW) is part of the NHS Wales family and has an important role in changing the way health and care services are delivered through technology and data. The organisation supports frontline staff with modern systems and access to important information about their patients, while empowering the people of Wales to manage their own health through digital NHS Wales services.
Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.
Join our game changing, life-saving team and start making a real difference to health and care services in Wales.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Job description
Job responsibilities
- Strategic Thinking: Ability to develop and articulate a clear product vision and strategy, aligning with organisational goal
- Leadership and Communication: Exceptional leadership, communication, and interpersonal skills with the ability to influence, build consensus, and foster collaboration
- Agile and Lean Methodologies: Experience working in agile environments and applying lean principles to optimise product development processes
Desirable Skills and Experience:
- Experience working with GDS standards and best practices
- Knowledge of digital health in the NHS, understanding of health and care information governance and software change validation procedures
- Understanding of clinical safety and risk management in digital health
- The ability to speak Welsh. English and/or Welsh speakers are equally welcome to apply
Product Suites:
You'll be responsible for one of four diverse portfolios of digital health products, ranging from diagnostic and medicines management systems (including pathology, radiology, and pharmacy) to citizen-facing apps like the NHS Wales app and interoperability platforms connecting health organisations across Wales
Benefits:
- Make a Difference: Contribute to the transformation of healthcare in Wales and improve the lives of millions
- Be a Leader: Shape the future of digital health and lead high-performing teams
- Professional Development: Benefit from excellent learning and development opportunities in a supportive environment
- Work-Life Balance: We offer flexible working options to support your wellbeing
Join Us
If you're a driven and innovative product leader seeking a rewarding opportunity, apply now
Job description
Job responsibilities
- Strategic Thinking: Ability to develop and articulate a clear product vision and strategy, aligning with organisational goal
- Leadership and Communication: Exceptional leadership, communication, and interpersonal skills with the ability to influence, build consensus, and foster collaboration
- Agile and Lean Methodologies: Experience working in agile environments and applying lean principles to optimise product development processes
Desirable Skills and Experience:
- Experience working with GDS standards and best practices
- Knowledge of digital health in the NHS, understanding of health and care information governance and software change validation procedures
- Understanding of clinical safety and risk management in digital health
- The ability to speak Welsh. English and/or Welsh speakers are equally welcome to apply
Product Suites:
You'll be responsible for one of four diverse portfolios of digital health products, ranging from diagnostic and medicines management systems (including pathology, radiology, and pharmacy) to citizen-facing apps like the NHS Wales app and interoperability platforms connecting health organisations across Wales
Benefits:
- Make a Difference: Contribute to the transformation of healthcare in Wales and improve the lives of millions
- Be a Leader: Shape the future of digital health and lead high-performing teams
- Professional Development: Benefit from excellent learning and development opportunities in a supportive environment
- Work-Life Balance: We offer flexible working options to support your wellbeing
Join Us
If you're a driven and innovative product leader seeking a rewarding opportunity, apply now
Person Specification
Qualifications
Essential
- Master's degree in an associated professional field (or equivalent qualification / experience).
- Knowledge gained through practical experience of working at this level, across the range of work procedures and practices.
Desirable
- Professional Registration: Registered with a relevant informatics professional body
- FEDIP Advanced Practitioner, or equivalent recognised Advanced Professional qualification.
Knowledge and Experience
Essential
- Extensive specialist knowledge and experience of leading successful teams in a large and complex IT/Digital organisation, with responsibility for managing enterprise-wide IT/digital products or services
- Experience of developing and implementing strategies, policies and action plans, to support the implementation and ongoing management of the specific products and services.
- Proficient in the IT products and/or services supplied to internal and external customers by the organisation, and the IT products and/or services supplied to the organisation by external suppliers.
- The effective and efficient routine deployment of resources, (but also including reassessment and reallocation in a dynamic multi-project environment), to achieve optimum results.
SKILLS AND ATTRIBUTES
Essential
- Leadership skills to clearly articulate goals and objectives and motivate and lead others towards their achievement.
Person Specification
Qualifications
Essential
- Master's degree in an associated professional field (or equivalent qualification / experience).
- Knowledge gained through practical experience of working at this level, across the range of work procedures and practices.
Desirable
- Professional Registration: Registered with a relevant informatics professional body
- FEDIP Advanced Practitioner, or equivalent recognised Advanced Professional qualification.
Knowledge and Experience
Essential
- Extensive specialist knowledge and experience of leading successful teams in a large and complex IT/Digital organisation, with responsibility for managing enterprise-wide IT/digital products or services
- Experience of developing and implementing strategies, policies and action plans, to support the implementation and ongoing management of the specific products and services.
- Proficient in the IT products and/or services supplied to internal and external customers by the organisation, and the IT products and/or services supplied to the organisation by external suppliers.
- The effective and efficient routine deployment of resources, (but also including reassessment and reallocation in a dynamic multi-project environment), to achieve optimum results.
SKILLS AND ATTRIBUTES
Essential
- Leadership skills to clearly articulate goals and objectives and motivate and lead others towards their achievement.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
