Job summary
Are you ready to lead Agile transformation in healthcare delivery?
We're seeking an exceptional Head of Agile Delivery to spearhead innovative, digitally-enabled programmes, products, and services across the Community and Mental Health sector. This is a pivotal leadership role in our Primary, Community, and Mental Health Directorate, combining strategic oversight, team coaching, and stakeholder influence to deliver meaningful change in a complex and evolving environment.
The Role
As the Head of Agile Delivery, you will:
- Lead with purpose by driving the delivery of transformative healthcare initiatives, ensuring timely, on-budget results.
- Inspire and coach teams in Agile and Lean practices, fostering a culture of continuous improvement.
- Influence stakeholders across digital and non-digital domains, navigating challenges and building consensus.
- Innovate solutions to unblock barriers and optimise delivery, placing user-centred design at the heart of every decision.
- Champion change, leading organisational transformation to sustainable, impactful designs.
Main duties of the job
Oversee Agile delivery across the division, guiding teams through the full product lifecycle.
Build and implement strategies that seamlessly align business needs with innovative analysis.
Set priorities, manage risks, and tackle complex dependencies with resilience and strategic clarity.
Act as an advocate for Agile practices, mentoring teams, and introducing innovative delivery techniques.
Represent the division at board-level, confidently navigating high-risk, high-complexity discussions.
Manage significant budgets, supplier contracts, and ensure delivery of value for money.
About us
Digital Health and Care Wales (DHCW) is part of the NHS Wales family and has an important role in changing the way health and care services are delivered through technology and data. The organisation supports frontline staff with modern systems and access to important information about their patients, while empowering the people of Wales to manage their own health through digital NHS Wales services.
Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.
Join our game changing, life-saving team and start making a real difference to health and care services in Wales.
Job description
Job responsibilities
Were looking for an extraordinary leader with:
- A masters degree or equivalent in Digital, IT, Business Administration, or a related field, and recognised Agile qualifications (e.g., Scrum Master or PSM).
- Proven success in delivering large-scale, digitally-enabled transformational programmes within complex environments.
- Exceptional coaching skills, with experience supporting delivery teams new to Agile practices.
- Strong communication, negotiation, and stakeholder management skills, able to mediate conflict and build consensus.
- An unwavering commitment to patient-centred outcomes, alongside robust technical and organisational expertise.
- A passion for delivering exceptional digital end-to-end services.
What We Offer
- A chance to lead on the cutting edge of healthcare delivery, impacting lives and communities.
- An environment that champions innovation, collaboration, and professional development.
- Competitive remuneration at Band 8C, alongside comprehensive NHS benefits.
Desirable: Welsh language skills at Level 1, and experience operating within NHS or public sector governance structures.
Join Us
Are you ready to drive meaningful change and lead Agile delivery in one of the most critical areas of healthcare? Apply now and become a key part of shaping the future of Community and Mental Health services.
Job description
Job responsibilities
Were looking for an extraordinary leader with:
- A masters degree or equivalent in Digital, IT, Business Administration, or a related field, and recognised Agile qualifications (e.g., Scrum Master or PSM).
- Proven success in delivering large-scale, digitally-enabled transformational programmes within complex environments.
- Exceptional coaching skills, with experience supporting delivery teams new to Agile practices.
- Strong communication, negotiation, and stakeholder management skills, able to mediate conflict and build consensus.
- An unwavering commitment to patient-centred outcomes, alongside robust technical and organisational expertise.
- A passion for delivering exceptional digital end-to-end services.
What We Offer
- A chance to lead on the cutting edge of healthcare delivery, impacting lives and communities.
- An environment that champions innovation, collaboration, and professional development.
- Competitive remuneration at Band 8C, alongside comprehensive NHS benefits.
Desirable: Welsh language skills at Level 1, and experience operating within NHS or public sector governance structures.
Join Us
Are you ready to drive meaningful change and lead Agile delivery in one of the most critical areas of healthcare? Apply now and become a key part of shaping the future of Community and Mental Health services.
Person Specification
Qualifications
Essential
- Educated to Master's degree or equivalent in associated professional field, e.g., IT or Business Administration
- Recognised Agile Delivery qualification e.g., Scrum Master or PSM certification
Experience
Essential
- A track record of success in managing and delivering major digitally enabled transformational and change programmes, products, and services in a complex environment - delivering on time and within budget.
- Experience of partnership working across complex organisations and collaborative working with public statutory, voluntary, and private sector partners, and successfully mediating and building consensus with a wide range of groups to achieve a common aim.
Skills and Attributes
Essential
- Patient and user-centred with the ability to think and act strategically whilst undertaking a continual planning process to deliver.
- Expert at Agile and Lean practices and able to coach and lead teams in the use of appropriate Agile and Lean tools and techniques
Desirable
- Welsh Language Skills are desirable levels 1 in understanding, speaking, reading, and writing in Welsh
Person Specification
Qualifications
Essential
- Educated to Master's degree or equivalent in associated professional field, e.g., IT or Business Administration
- Recognised Agile Delivery qualification e.g., Scrum Master or PSM certification
Experience
Essential
- A track record of success in managing and delivering major digitally enabled transformational and change programmes, products, and services in a complex environment - delivering on time and within budget.
- Experience of partnership working across complex organisations and collaborative working with public statutory, voluntary, and private sector partners, and successfully mediating and building consensus with a wide range of groups to achieve a common aim.
Skills and Attributes
Essential
- Patient and user-centred with the ability to think and act strategically whilst undertaking a continual planning process to deliver.
- Expert at Agile and Lean practices and able to coach and lead teams in the use of appropriate Agile and Lean tools and techniques
Desirable
- Welsh Language Skills are desirable levels 1 in understanding, speaking, reading, and writing in Welsh
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
