Information Services Directorate (ISD) Apprentice

Job summary

An exciting opportunity has arisen for a Band 3 Apprentice within the Clinical Directorate to support the Primary Care Information and Corporate Power BI teams. This apprenticeship role is a great way to enter the NHS workforce and learn about the digital sector whilst developing key transferable knowledge and skills.

The Primary Care Information Team are responsible for the delivery of solutions to support General Practices in:

Delivering clinical care

Clinical audit and Quality Improvement

Improving data quality

Supplying data for national reporting requirements - contractual etc

and as a by-product supporting GP Clusters, LHBs and the wider NHS in Wales.

This is achieved through implementing software solutions within General Practices and central BI tools (LOGI Analytics) which delivers the Primary Care Information Portal (PCIP) which is core to supporting the evolving agenda within Primary Care in Wales.

The Information Services Corporate Power BI Team are responsible for supporting the increased use of Power BI across DHCW, creating and promoting the use of the Power BI Developer's Guide, and establishing the Assurance Framework for Power BI Development and Publishing. In addition to this, the Team can help with Power BI training along with training on the Assurance Framework.

Main duties of the job

We are looking to recruit an enthusiastic Information Services Directorate (ISD) Apprentice to develop skills, knowledge and capability across the range of information services (Primary Care/ Corporate Power BI Team, providing efficient and high standard of data, information and administration support to the ISD function.,

The postholder will cover a range of areas, including:

To support the Primary Care Information Team to adhere to General Medical Services (GMS) contractual requirements.

To assist in the development of Business Intelligence tools within the Primary Care Information Team, including the Primary Care Information Portal and the support of Geographical mapping requests.

To support the Corporate Power BI Team to design and create Power BI Reporting solutions for teams throughout DHCW.

To assist with the administrative duties of the Corporate Power BI team, including updating documentation, monitoring usage, responding to support calls and developing relevant training materials.

To support the development of the Information Services Department (ISD)

To assist the team with the provision of a comprehensive support, administration and reporting service as requested.

This post is fixed term for 4 years to meet the needs of the service

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

Digital Health and Care Wales (DHCW) is part of the NHS Wales family and has an important role in changing the way health and care services are delivered through technology and data. The organisation supports frontline staff with modern systems and access to important information about their patients, while empowering the people of Wales to manage their own health through digital NHS Wales services.

Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.

Join our game changing, life-saving team and start making a real difference to health and care services in Wales.