Job summary
What we're looking for
We are looking to recruitaproduct specialist into a varied and challenging post. We require highly motivated individuals who cancontribute to project deliverables and operational service stability.
Ideally, candidateswill be educated todegree level or have equivalent experience within an IT infrastructure environment.
Main duties of the job
We're looking for team members who:-
About us
Digital Health and Care Wales (DHCW) is part of the NHS Wales family and has an important role in changing the way health and care services are delivered through technology and data. The organisation supports frontline staff with modern systems and access to important information about their patients, while empowering the people of Wales to manage their own health through digital NHS Wales services.
Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.
Join our game changing, life-saving team and start making a real difference to health and care services in Wales.
Job description
Job responsibilities
Please see the attached job description where you can find further details of the job and the main responsibilities.
Job description
Job responsibilities
Please see the attached job description where you can find further details of the job and the main responsibilities.
Person Specification
Qualification and/or Knowledge
Essential
- Achieved (or working towards) degree level or equivalent qualification in IT or able to demonstrate equivalent experience in this area
- Professional IT qualification such as RHCSA (Red Hat Certified System Administrator) or CompTIA Linux+ plus relevant experience
- Commitment to continuing professional development for self
- ISEB Foundation Certificate in IT Service Management (ITIL) or demonstrable equivalent experience
- Good general knowledge of common hardware and software applications
- Understanding of interrelationships between aspects of IT infrastructure and service support requirements
- In-depth knowledge of the Linux Server distributions and Ansible automation.
- Thorough knowledge of IT Communications Infrastructure; including knowledge of TCP/IP, LAN/WAN topologies, PoP3/SMTP/Squid and how it applies to IT infrastructure and service support.
Desirable
- PRINCE2 foundation or demonstrable equivalent experience
- ISEB Foundation Certificate in IT Service Management (ITIL) or demonstrable equivalent experience
- Knowledge of NHS Wales organisations & ITIL strategy
- Knowledge of one or more of the following: oLDAP oScripting oTelecom services security protocols, procedures and best practice
- Knowledge and understanding of the role of DHCW
- Knowledge of relevant NHS standards and legal requirements relating to Information Governance and Security.
Experience
Essential
- Experience of working in a technical support role and proven experience in the development and support of IT systems
- Experience of taking a lead role in developing and implementing IT systems and services
- Experience of Linux Server Applications -including: Apache/Nginx, Squid, RedHat Satellite, AWX/Ansible Tower, GIT, Veritas/Symantec Backup Exec and automation using Ansible.
Skills and Attributes
Essential
- Good communication and problem solving skills
- Ability to learn new technologies with minimum supervision
- Ability to analyse and resolve complex IT issues
- Able to communicate complex ideas to non-technical staff
- Ability to lead a team
Desirable
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh.
Person Specification
Qualification and/or Knowledge
Essential
- Achieved (or working towards) degree level or equivalent qualification in IT or able to demonstrate equivalent experience in this area
- Professional IT qualification such as RHCSA (Red Hat Certified System Administrator) or CompTIA Linux+ plus relevant experience
- Commitment to continuing professional development for self
- ISEB Foundation Certificate in IT Service Management (ITIL) or demonstrable equivalent experience
- Good general knowledge of common hardware and software applications
- Understanding of interrelationships between aspects of IT infrastructure and service support requirements
- In-depth knowledge of the Linux Server distributions and Ansible automation.
- Thorough knowledge of IT Communications Infrastructure; including knowledge of TCP/IP, LAN/WAN topologies, PoP3/SMTP/Squid and how it applies to IT infrastructure and service support.
Desirable
- PRINCE2 foundation or demonstrable equivalent experience
- ISEB Foundation Certificate in IT Service Management (ITIL) or demonstrable equivalent experience
- Knowledge of NHS Wales organisations & ITIL strategy
- Knowledge of one or more of the following: oLDAP oScripting oTelecom services security protocols, procedures and best practice
- Knowledge and understanding of the role of DHCW
- Knowledge of relevant NHS standards and legal requirements relating to Information Governance and Security.
Experience
Essential
- Experience of working in a technical support role and proven experience in the development and support of IT systems
- Experience of taking a lead role in developing and implementing IT systems and services
- Experience of Linux Server Applications -including: Apache/Nginx, Squid, RedHat Satellite, AWX/Ansible Tower, GIT, Veritas/Symantec Backup Exec and automation using Ansible.
Skills and Attributes
Essential
- Good communication and problem solving skills
- Ability to learn new technologies with minimum supervision
- Ability to analyse and resolve complex IT issues
- Able to communicate complex ideas to non-technical staff
- Ability to lead a team
Desirable
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
