Job summary
We are looking to recruitaproduct specialist into a varied and challenging post. We require highly motivated individuals who cancontribute to project deliverables and operational service stability.
Ideally, candidateswill be educated todegree level or have equivalent experience within an IT infrastructure environment.
We're looking for team members who:-
- manage, maintain and actively improve national services.
- work well alone and as part of a team.
- take pride in service stability.
- get satisfaction from solving complex issues.
- want to make a difference to the care of NHS patients in Wales.
- want to get involved with the latest technologies.
- will drive adoption of modern techniques in new systems and services.
- interested in job security tied to a good salary and pension bundle
Main duties of the job
Experience
Operating Systems: Red Hat Enterprise Linux 7 to 9
Database Administration: PostgreSQL, MySQL/MariaDB, Cache
Programming: Python, Shell, Ansible
Automation & Management: Ansible, AWX/Tower, Cron, Puppet
Networking: Fundamentals of TCP/IP, networking interfaces and routing.
Storage: 3PAR SAN Storage Management
Virtualisation: VMWare & Hyper V
Security: key security principles (Confidentiality, Integrity & Availability)
We're looking for someone who will beresponsible for the support and management ofall aspects of provision of the specialist services for which the post holder isresponsible.
Work withthe Infrastructure Operations Technology Leadtodeliver effective implementations and service stability.
Manage and maintain the nationalservices used to provide critical systems to NHS Wales.
This is not a complete list of duties that will be required but covers the main aspects of the role.
Training offered
- Industry seminars and in-house workshops.
- On-site technical training courses.
- Vendor Training
About us
Digital Health and Care Wales (DHCW) is part of the NHS Wales family and has an important role in changing the way health and care services are delivered through technology and data. The organisation supports frontline staff with modern systems and access to important information about their patients, while empowering the people of Wales to manage their own health through digital NHS Wales services.
Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.
Join our game changing, life-saving team and start making a real difference to health and care services in Wales.
Job description
Job responsibilities
We have great benefits
We offer staff:-
-Automatic membership of the NHS pension scheme-27 days paid leave plus bank holidays, increasing to 33 in two increments over ten years.-Childcare vouchers and flexible working hours
If you would like to contribute to the future of NHS Wales and make a contribution to the future of healthcare in Wales, then we would be delighted to hear from you.
All support work is undertaken in accordance with National policies, processes and procedures described by the Welsh Health IT Service Management Boards as part of its adoption of ITIL best practice.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
We have great benefits
We offer staff:-
-Automatic membership of the NHS pension scheme-27 days paid leave plus bank holidays, increasing to 33 in two increments over ten years.-Childcare vouchers and flexible working hours
If you would like to contribute to the future of NHS Wales and make a contribution to the future of healthcare in Wales, then we would be delighted to hear from you.
All support work is undertaken in accordance with National policies, processes and procedures described by the Welsh Health IT Service Management Boards as part of its adoption of ITIL best practice.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications and/or Knowledge
Essential
- Achieved (or working towards) degree level or equivalent qualification in IT or able to demonstrate equivalent experience in this area
- Professional IT qualification such as RHCSA (Red Hat Certified System Administrator) or CompTIA Linux+ plus relevant experience
- Commitment to continuing professional development for self
- ISEB Foundation Certificate in IT Service Management (ITIL) or demonstrable equivalent experience
- Good general knowledge of common hardware and software applications
- Understanding of inter relationships between aspects of IT infrastructure and service support requirements
- In-depth knowledge of the Linux Server distributions and Ansible automation.
- Thorough knowledge of IT Communications Infrastructure; including knowledge of TCP/IP, LAN/WAN topologies, PoP3/SMTP/Squid and how it applies to IT infrastructure and service support
Desirable
- PRINCE2 foundation or demonstrable equivalent experience
- ISEB Practitioner Certificate in IT Service Management (ITIL)
- Service Support & Service Delivery or demonstrable equivalent experience
- Knowledge of NHS Wales organisations & ITIL strategy
- Knowledge of one or more of the following: o LDAP o Scripting o Telecom services security protocols, procedures and best practice
- Knowledge and understanding of the role of DHCW
- Knowledge of relevant NHS standards and legal requirements relating to Information Governance and Security.
Experience
Essential
- Experience of working in a technical support role and proven experience in the development and support of IT systems
- Experience of taking a lead role in developing and implementing IT systems and services
- Experience of Linux Server Applications -including: Apache/Nginx, Squid, RedHat Satellite, AWX/Ansible Tower, GIT, Veritas/Symantec Backup Exec and automation using Ansible.
Aptitude and abilites
Essential
- Good communication and problem solving skills
- Ability to learn new technologies with minimum supervision
- Ability to analyse and resolve complex IT issues
- Able to communicate complex ideas to non-technical staff
- Ability to lead a team
Desirable
Person Specification
Qualifications and/or Knowledge
Essential
- Achieved (or working towards) degree level or equivalent qualification in IT or able to demonstrate equivalent experience in this area
- Professional IT qualification such as RHCSA (Red Hat Certified System Administrator) or CompTIA Linux+ plus relevant experience
- Commitment to continuing professional development for self
- ISEB Foundation Certificate in IT Service Management (ITIL) or demonstrable equivalent experience
- Good general knowledge of common hardware and software applications
- Understanding of inter relationships between aspects of IT infrastructure and service support requirements
- In-depth knowledge of the Linux Server distributions and Ansible automation.
- Thorough knowledge of IT Communications Infrastructure; including knowledge of TCP/IP, LAN/WAN topologies, PoP3/SMTP/Squid and how it applies to IT infrastructure and service support
Desirable
- PRINCE2 foundation or demonstrable equivalent experience
- ISEB Practitioner Certificate in IT Service Management (ITIL)
- Service Support & Service Delivery or demonstrable equivalent experience
- Knowledge of NHS Wales organisations & ITIL strategy
- Knowledge of one or more of the following: o LDAP o Scripting o Telecom services security protocols, procedures and best practice
- Knowledge and understanding of the role of DHCW
- Knowledge of relevant NHS standards and legal requirements relating to Information Governance and Security.
Experience
Essential
- Experience of working in a technical support role and proven experience in the development and support of IT systems
- Experience of taking a lead role in developing and implementing IT systems and services
- Experience of Linux Server Applications -including: Apache/Nginx, Squid, RedHat Satellite, AWX/Ansible Tower, GIT, Veritas/Symantec Backup Exec and automation using Ansible.
Aptitude and abilites
Essential
- Good communication and problem solving skills
- Ability to learn new technologies with minimum supervision
- Ability to analyse and resolve complex IT issues
- Able to communicate complex ideas to non-technical staff
- Ability to lead a team
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
