Job summary
As part of our work to open-up the Health Systems Architecture in Wales, we are looking for a Senior Product Specialist. You'll be joining our new API Platform Team supporting the large-scale publication and adoption of APIs and Web Services through the Apigee API Management platform.
The work will involve collaboration with API publishers and consumers, developing API standards, assurance of APIs from providers and assisting in the establishment of an API community. You will be a key enabler of our API First approach and its principles. You will be driving the delivery of APIs that provide the entry points into our architecture and product sets.
As well as the content, documentation and assurance focus, there will be an opportunity to exercise technical skills within the production and configuration of API products. Ultimately the goal is to make it easier for NHS Wales colleagues to publish APIs and for stakeholders to consume while adhering to API standards, governance,and security; developing digital Healthcare technology in Wales.
Main duties of the job
As a Senior Product Specialist in the API Platform Team, you will:
- Drive an Overall API-First approach
- Work with API publishers and consumers and establishing an API community
- Assist with the assurance of APIs
- Ensure APIs are documented to a common standard
- Develop and test new APIs and assist product owners with their API lifecycle
- Identify and implement service improvements
- Provide on-call support
This post is fixed term/secondment until 31/03/2025 to meet the needs of the service.
If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
Digital Health and Care Wales (DHCW) is part of the NHS Wales family and has an important role in changing the way health and care services are delivered through technology and data. The organisation supports frontline staff with modern systems and access to important information about their patients, while empowering the people of Wales to manage their own health through digital NHS Wales services.
Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.
Join our game changing, life-saving team and start making a real difference to health and care services in Wales.
Job description
Job responsibilities
In the role amongst others, you will have responsibility for:
- Staff management
- Service provision standards and their application (ITIL)
- Stakeholder engagement including API Product Managers
- Assisting with the formation of a Community of Practice to improve the maturity and consistency of API designs, share proven guidance on API best practices, including knowledge and issue sharing and to put proven practices into policies or guidelines
- Providing adaptive governance capabilities that deliver the right outcomes across control, agility and autonomy against API producer and consumer needs
- Establishing consistent design, governance and security standards
- Adhering to standard and reusable security and runtime policies
- Ensuring technical consistency of APIs by developing and maintaining an API style guide
- Ensuring appropriate documentation for published APIs
- Assisting in the managing the API portal so that APIs can also be consumed in a consistent way
- Assisting service providers to manage the life cycle of their APIs
- Mapping internal (inner) APIs to external (outer) APIs
- Providing API producer access to manage their APIs via a portal
- Assisting in the provision of measurable API metrics
- Classifying and tagging APIs according to their business value to identify API publication priority
Identify opportunities to build efficient APIs throughout the business.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Job description
Job responsibilities
In the role amongst others, you will have responsibility for:
- Staff management
- Service provision standards and their application (ITIL)
- Stakeholder engagement including API Product Managers
- Assisting with the formation of a Community of Practice to improve the maturity and consistency of API designs, share proven guidance on API best practices, including knowledge and issue sharing and to put proven practices into policies or guidelines
- Providing adaptive governance capabilities that deliver the right outcomes across control, agility and autonomy against API producer and consumer needs
- Establishing consistent design, governance and security standards
- Adhering to standard and reusable security and runtime policies
- Ensuring technical consistency of APIs by developing and maintaining an API style guide
- Ensuring appropriate documentation for published APIs
- Assisting in the managing the API portal so that APIs can also be consumed in a consistent way
- Assisting service providers to manage the life cycle of their APIs
- Mapping internal (inner) APIs to external (outer) APIs
- Providing API producer access to manage their APIs via a portal
- Assisting in the provision of measurable API metrics
- Classifying and tagging APIs according to their business value to identify API publication priority
Identify opportunities to build efficient APIs throughout the business.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Qualifications and/or Knowledge
Essential
- Masters and / or equivalent skills and experience (Masters alone would not be sufficient
- In depth knowledge of current IT development tools, paradigms, and methodologies (RAD, XTREME programming; relational database design; SOA)
- In depth knowledge of Service Provision standards and their application (ITIL particularly)
- Comprehensive understanding of the use of modern Information Technologies and how they contribute to improved systems, ICPs, and services to patients
- In depth understanding of the business processes for product(s) for which the post holder is responsible
- General legislation relating to the provision of IT services, and any specific legislation relating to product(s) for which the post holder is responsible (e.g. Adoption Legislation)
Desirable
- Registered with a relevant informatics professional body
- PRINCE2 Project Management Accreditation
- ITIL certificate
- Java
- SOAP
- XML
- SQL Server DBA
Experience
Essential
- Significant experience working in Information and IT
- Senior level experience in NHS / DHCW
- Proven record of management of successful and substantial software development and implementation
- Proven record in delivery of operational and strategic services
- Project Management skills - PRINCE 2
- Problem solving skills
- Principles of Software Engineering
- Design of Windows applications
- .Net environment - VB, C#, ADO.Net, ASP.Net, OOD, UML, SQL
- Relational database design
- Organisational development and change management skills
- Good communication and presentation skills
- Influencing skills
- Skills in leadership and managing teams
- Systems analysis and design
- Computer and systems architecture - particularly Service Orientated Architecture
- Financial management skills
- Interaction design (how users understand and use systems)
- Management of information, IT and business dependencies
Desirable
- Understanding of NHS Clinical / Administrative Information and IT requirements
- Experience of working in an NHS/Healthcare or Public Sector environment
- Ability to manage and motivate staff by creating personal development plans and identifying training needs
Aptitude and Abilities
Essential
- Ability to work alone or as part of a team
- Ability to continue to learn (new technologies and health care processes)
- Determined, patient and self-motivated
- Be able to demonstrate high quality written and verbal communication skills
- Highly professional and flexible attitude to work
- Ability to deal with difficult situations, and make decisions accordingly
- Strategic thinker
Desirable
- Ability to speak Welsh Level 1
Person Specification
Qualifications and/or Knowledge
Essential
- Masters and / or equivalent skills and experience (Masters alone would not be sufficient
- In depth knowledge of current IT development tools, paradigms, and methodologies (RAD, XTREME programming; relational database design; SOA)
- In depth knowledge of Service Provision standards and their application (ITIL particularly)
- Comprehensive understanding of the use of modern Information Technologies and how they contribute to improved systems, ICPs, and services to patients
- In depth understanding of the business processes for product(s) for which the post holder is responsible
- General legislation relating to the provision of IT services, and any specific legislation relating to product(s) for which the post holder is responsible (e.g. Adoption Legislation)
Desirable
- Registered with a relevant informatics professional body
- PRINCE2 Project Management Accreditation
- ITIL certificate
- Java
- SOAP
- XML
- SQL Server DBA
Experience
Essential
- Significant experience working in Information and IT
- Senior level experience in NHS / DHCW
- Proven record of management of successful and substantial software development and implementation
- Proven record in delivery of operational and strategic services
- Project Management skills - PRINCE 2
- Problem solving skills
- Principles of Software Engineering
- Design of Windows applications
- .Net environment - VB, C#, ADO.Net, ASP.Net, OOD, UML, SQL
- Relational database design
- Organisational development and change management skills
- Good communication and presentation skills
- Influencing skills
- Skills in leadership and managing teams
- Systems analysis and design
- Computer and systems architecture - particularly Service Orientated Architecture
- Financial management skills
- Interaction design (how users understand and use systems)
- Management of information, IT and business dependencies
Desirable
- Understanding of NHS Clinical / Administrative Information and IT requirements
- Experience of working in an NHS/Healthcare or Public Sector environment
- Ability to manage and motivate staff by creating personal development plans and identifying training needs
Aptitude and Abilities
Essential
- Ability to work alone or as part of a team
- Ability to continue to learn (new technologies and health care processes)
- Determined, patient and self-motivated
- Be able to demonstrate high quality written and verbal communication skills
- Highly professional and flexible attitude to work
- Ability to deal with difficult situations, and make decisions accordingly
- Strategic thinker
Desirable
- Ability to speak Welsh Level 1
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
