Triage, Duty & Onboarding Clinician (Neurodevelopmental Services)

Job description

Job responsibilities

Were Hiring!

Triage, Duty & Onboarding Clinician (Neurodevelopmental Services)

Remote working style with occasional travel to our UK offices.

Full Time, Permanent

£55,000 per annum plus amazing bonus and benefits package included!

We are seeking an experienced and confident clinician to join XYLA Neurodevelopmental Services as a Triage, Duty & Onboarding Clinician. This is a pivotal clinical leadership and operational interface role, sitting at the heart of service safety, clinical quality, and workforce readiness across our Neurodevelopmental pathways.

Rather than being embedded within a single pathway, this role functions as a central clinical coordination and quality gateway, ensuring referrals are appropriately triaged, clinicians are supported in real time, and new starters are onboarded safely and effectively into ND assessment work.

You will act as a trusted clinical escalation point, translating clinical governance requirements into day-to-day practice and helping to maintain service continuity during periods of pressure or change.

Part of Acacium Group, Xyla is an integrated healthcare solution that improves peoples lives and alleviates the demands of the UK healthcare system. Our services help people avoid hospital or accelerate them safely through it, with specialist support in their community or homes whenever needed. Working with over 80 NHS trusts, our clinical care team delivers a range of clinical services in hospitals, the community or virtually. Our services include diagnostic, acute and virtual services all of which are designed and delivered by senior NHS consultants and operational staff who ensure that national clinical guidelines and operational best practice guidance are met.

About the Role

In this role, you will

• Review referrals for ADHD, ASD, and wider ND pathways

• Identify safeguarding concerns, clinical risk, or diagnostic complexity early

• Provide day-to-day clinical troubleshooting and duty cover

• Respond to urgent clinician queries (e.g. medication pathways, ADOS processes, report queries)

What Youll Bring

We dont expect perfection. If most of this sounds like you, wed love to hear from you:

• Confident in risk assessment, safeguarding, and clinical decision making

• Comfortable supporting and guiding other clinicians

• Highly organised, calm under pressure, and clinically credible

• Able to work remotely while maintaining strong communication and oversight

Why Join Us?

• Your work will directly shape decisions that improve our services.

• Youll help us maximise value by ensuring data quality.

• Youll be part of a supportive team where new ideas are welcomed.

• Youll have opportunities to learn, grow, and develop your skills.

Your Benefits

• Pensions scheme, free mortgage broker service & life assurance

• Wellbeing Benefits. Employee Assistance Programme. Digital Health & Wellbeing App. Mental, Social, Physical & Financial Workshops

• Endless learning and development opportunities at your fingertips, including fully funded qualifications

• Recognition Benefits. Long Service awards, Exceptional performance awards & Increasing holiday allowance

• Discounts. Shopping, lifestyle & cinema discounts

Experience Were Looking For

• A registered RMN or suitably qualified Neurodevelopmental clinician

• Experienced in ND assessment services (ADHD / ASD)

• Relevant professional registration and qualifications (NMC, SWE, or HCPC).

Inclusion & Accessibility

We are passionately committed to being a truly inclusive and diverse company- it is at the heart of our core value of Putting People First. We continue to enhance our culture of inclusion and diversity across all of our roles and actively encourage applications from all backgrounds and communities.

Person Specification

Qualifications

Essential

• A registered RMN or suitably qualified Neurodevelopmental clinician
• Experienced in ND assessment services (ADHD / ASD)
• Relevant professional registration and qualifications (NMC, SWE, or HCPC).

Experience

Essential

• Confident in risk assessment, safeguarding, and clinical decision making
• Comfortable supporting and guiding other clinicians
• Highly organised, calm under pressure, and clinically credible
• Able to work remotely while maintaining strong communication and oversight

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Xyla

Address

9 Appold Street

London

EC2A 2AP

Employer's website

https://xylaservices.com/ (Opens in a new tab)