Xyla

Quality Assurer

The closing date is 05 April 2026

Job summary

Are you an organised and detail-oriented individual who thrives in a fast paced environment? We're looking for aQuality Assurerto join our team andprovide support to a team of health professionals to ensure our planning of project delivery is done with maximum output from the clinical team.

Main duties of the job

  • Assist in quality control of clinicians work under supervision, gradually taking on more responsibility as skills develop.

  • Participate in reviewing the validity of checklists with a mentor, gaining confidence in making independent reviews.

  • Liaise with clinical teams, care providers, patients and their representatives.

  • Work towards timescales in line with NHS guidance and internally agreed KPIs.

About us

Part of Acacium Group, Xyla'scare assessments team deliver high quality Continuing Healthcare services to our Health Partners nationwide. We support numerous ICBs, NHS Trusts and Health Boards with high quality administrative and clinical support in the completion of the assessment processes within agreed timeframes.

Details

Date posted

05 March 2026

Pay scheme

Other

Salary

£26,520 a year

Contract

Permanent

Working pattern

Full-time

Reference number

M0073-26-0001

Job locations

C H S Healthcare

Ore Close

Lymedale Business Park

Newcastle

Staffordshire

ST5 9QD


Job description

Job responsibilities

Were Hiring: Quality Assurer

Permanent, Full Time

Flexibleworking style fromour Stoke on Trent office

Monday- Friday

£26,520 per annum

Are you an organised and detail-oriented individual who thrives in a fast paced environment? We're looking for aQuality Assurerto join our team andprovide support to a team of health professionals to ensure our planning of project delivery is done with maximum output from the clinical team.

Acacium Group are a leading global healthcare delivery partner and we are hiring aQuality Assurer. Part of Acacium Group, Xyla'scare assessments team deliver high quality Continuing Healthcare services to our Health Partners nationwide. We support numerous ICBs, NHS Trusts and Health Boards with high quality administrative and clinical support in the completion of the assessment processes within agreed timeframes.

About the Role

In this role, you will:

  • Assist in quality control of clinicians work under supervision, gradually taking on more responsibility as skills develop.

  • Participate in reviewing the validity of checklists with a mentor, gaining confidence in making independent reviews.

  • Liaise with clinical teams, care providers, patients and their representatives.

  • Work towards timescales in line with NHS guidance and internally agreed KPIs.

This is a role where your organisation skills and attention to detail will make a real difference.

What Youll Bring

We dont expect perfection. If most of this sounds like you, wed love to hear from you:

  • Excellent organisation and time management skills.

  • Competence with Microsoft Packages.

  • The ability work in a fast paced environment.

Why Join Us?

  • Your work will directly shape decisions that improve our services.

  • Youll help us maximise value by ensuring data quality.

  • Youll be part of a supportive team where new ideas are welcomed.

  • Youll have opportunities to learn, grow, and develop your skills.

Your Benefits

  • Pensions scheme, free mortgage broker service & life assurance

  • Wellbeing Benefits. Employee Assistance Programme. Digital Health & Wellbeing App. Mental, Social, Physical & Financial Workshops

  • Recognition Benefits. Long Service awards, Exceptional performance awards & Increasing holiday allowance

  • Discounts. Shopping, lifestyle & cinema discounts

Experience Were Looking For

  • Strong administration experience.

  • Customer service experience with excellent written and verbal communication skills.

  • Background in health or social care.

If you dont meet every requirement but believe youd be a strong fit, please apply anyway, we value diverse experiences.

Inclusion & Accessibility

We are passionately committed to being a truly inclusive and diverse company- it is at the heart of our core value ofPutting People First. We continue to enhance our culture of inclusion and diversity across all of our roles and actively encourage applications from all backgrounds and communities.

Job description

Job responsibilities

Were Hiring: Quality Assurer

Permanent, Full Time

Flexibleworking style fromour Stoke on Trent office

Monday- Friday

£26,520 per annum

Are you an organised and detail-oriented individual who thrives in a fast paced environment? We're looking for aQuality Assurerto join our team andprovide support to a team of health professionals to ensure our planning of project delivery is done with maximum output from the clinical team.

Acacium Group are a leading global healthcare delivery partner and we are hiring aQuality Assurer. Part of Acacium Group, Xyla'scare assessments team deliver high quality Continuing Healthcare services to our Health Partners nationwide. We support numerous ICBs, NHS Trusts and Health Boards with high quality administrative and clinical support in the completion of the assessment processes within agreed timeframes.

About the Role

In this role, you will:

  • Assist in quality control of clinicians work under supervision, gradually taking on more responsibility as skills develop.

  • Participate in reviewing the validity of checklists with a mentor, gaining confidence in making independent reviews.

  • Liaise with clinical teams, care providers, patients and their representatives.

  • Work towards timescales in line with NHS guidance and internally agreed KPIs.

This is a role where your organisation skills and attention to detail will make a real difference.

What Youll Bring

We dont expect perfection. If most of this sounds like you, wed love to hear from you:

  • Excellent organisation and time management skills.

  • Competence with Microsoft Packages.

  • The ability work in a fast paced environment.

Why Join Us?

  • Your work will directly shape decisions that improve our services.

  • Youll help us maximise value by ensuring data quality.

  • Youll be part of a supportive team where new ideas are welcomed.

  • Youll have opportunities to learn, grow, and develop your skills.

Your Benefits

  • Pensions scheme, free mortgage broker service & life assurance

  • Wellbeing Benefits. Employee Assistance Programme. Digital Health & Wellbeing App. Mental, Social, Physical & Financial Workshops

  • Recognition Benefits. Long Service awards, Exceptional performance awards & Increasing holiday allowance

  • Discounts. Shopping, lifestyle & cinema discounts

Experience Were Looking For

  • Strong administration experience.

  • Customer service experience with excellent written and verbal communication skills.

  • Background in health or social care.

If you dont meet every requirement but believe youd be a strong fit, please apply anyway, we value diverse experiences.

Inclusion & Accessibility

We are passionately committed to being a truly inclusive and diverse company- it is at the heart of our core value ofPutting People First. We continue to enhance our culture of inclusion and diversity across all of our roles and actively encourage applications from all backgrounds and communities.

Person Specification

Experience

Essential

  • Strong administration experience.
  • Customer service experience with excellent written and verbal communication skills.
  • Background in health or social care.

Qualifications

Essential

  • N/A
Person Specification

Experience

Essential

  • Strong administration experience.
  • Customer service experience with excellent written and verbal communication skills.
  • Background in health or social care.

Qualifications

Essential

  • N/A

Employer details

Employer name

Xyla

Address

C H S Healthcare

Ore Close

Lymedale Business Park

Newcastle

Staffordshire

ST5 9QD


Employer's website

https://xylaservices.com/ (Opens in a new tab)

Employer details

Employer name

Xyla

Address

C H S Healthcare

Ore Close

Lymedale Business Park

Newcastle

Staffordshire

ST5 9QD


Employer's website

https://xylaservices.com/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Talent Acquisition Team Leader

Laurel Walsh

laurel.walsh@Acaciumgroup.com

02039670965

Details

Date posted

05 March 2026

Pay scheme

Other

Salary

£26,520 a year

Contract

Permanent

Working pattern

Full-time

Reference number

M0073-26-0001

Job locations

C H S Healthcare

Ore Close

Lymedale Business Park

Newcastle

Staffordshire

ST5 9QD


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