Medical Assistant

Job summary

Do you have a background in and passion for continuing healthcare? Are you looking for a role where you can make a positive difference to patients and their families lives?

We're looking for an organised and personable individual to join our team as a Medical Assistant, where you will play a key role in the success of the Care assessments team at Xyla. In this role you will be responsible for gathering and collating evidence for theretrospective reviews of previously unassessed periods of care, undertaking reviews, taking appeal minutes and writing clear reports that demonstrate need. Using your clinical knowledge and judgement you will identify evidence of good practice and the key areas of learning needs.

Main duties of the job

• Meet with patients/representatives in sensitive situations and provide appropriate responses in a variety of complex scenarios
• Analyse and interpret large volumes of information enabling robust decisions to be made for NHS Continuing Healthcare, workingto timescales within National NHS guidance and agreed KPIs
• Identify evidence demonstrating current needs and identify gaps in evidence collected, usingclinical knowledge and judgement to identify evidence of good practice and key areas of learning needs
• Liaise with our Clinical teams, ICBs, adult social care, care providers, patients, family members, solicitors as and when required
• Participate in 1-1 and clinical supervision andfacilitating meetings with patients/representatives explaining assessment processes and discussing complex health and care needs

About us

Part of Acacium Group,Xyla is an integrated healthcare solution that improves peoples lives and alleviates the demands of the UK healthcare system. Our services help people avoid hospital or accelerate them safely through it, with specialist support in their community or homes whenever needed. Xyla's care assessments team works with your local authority and the NHS to deliver excellence in care and the best possible health for everyone. As the largest independent provider of health and social care services in the UK, we ensure our service users are correctly assessed for the right care at the right time.