Hitchin & Whitwell Primary Care Network

PCN Diabetic Specialist Nurse

The closing date is 30 May 2025

Job summary

The Diabetic Specialist Nurse will be an experienced and compassionate clinician who will play a key role in managing Hitchin and Whitwell patients with diabetes mellitus and pre-diabetes. You will work with practice and PCN staff and the wider multi-disciplinary team to deliver excellent, patient-facing care, aiming to improve patient experience and their outcomes.

This post is part of the Additional Roles Reimbursement Scheme (ARRS) for Primary Care Networks (PCNs).

Main duties of the job

With support from the practice and PCN teams, you will undertake holistic diabetic Quality Outcomes Framework and Enhanced Commissioning Framework reviews, including taking and recording clinical observations, completing care planning documents, implementing evidenced based interventions, prescribing and monitoring medication, and offering practical advice and emotional support patients and, where appropriate, their carer. You will be aware of local support services and be able to refer and signpost into these as appropriate. You will work collaboratively with partners to support patients, primary care and the wider health and social care system.

About us

H&W Health Ltd is a company providing services for Hitchin and Whitwell Primary Care Network (HWPCN). HWPCN was the Hertfordshire and West Essex PCN of the Year in 2024.

PCNs build on existing primary care services and enable new and innovative approaches to improve patient care and access to services. HWPCN covers approximately 47,000 patients from four local GP surgeries. We are a dynamic and forward-thinking PCN, with a team of ARRS including clinical pharmacists, physiotherapists, social prescribing link workers, health & wellbeing coaches and care coordinators, supported by an operations manager, a business manager and a clinical director. We facilitate our PCN staff to integrate into practice teams and pride ourselves on providing a friendly and supportive working environment.

Hitchin is a market town in Hertfordshire with excellent schools and transport links.

Details

Date posted

16 May 2025

Pay scheme

Other

Salary

£46,000 to £50,000 a year Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

M0067-25-0001

Job locations

Portmill Surgery

114 Queen Street

Hitchin

Hertfordshire

SG4 9TH


Doctors Surgery

60 High Street

Whitwell

Hitchin

Hertfordshire

SG4 8AG


Regal Chambers Surgery

50 Bancroft

Hitchin

Hertfordshire

SG5 1LL


Bancroft Medical Centre

Bancroft Court

Hitchin

Hertfordshire

SG5 1LH


Job description

Job responsibilities

The following are the core responsibilities of the Diabetic Specialist Nurse

  • Deliver comprehensive diabetes care and management in accordance with national guidelines (e.g., NICE, QOF).
  • Conduct structured diabetes reviews including assessment, monitoring, and adjustment of treatment plans
  • Provide education and self-management support to patients with diabetes and pre-diabetes
  • Initiate and titrate insulin or non-insulin therapies in accordance with clinical protocols and independent prescribing rights
  • Support patients to manage devices such as continuous blood glucose monitoring equipment and insulin pumps
  • Identify patients at risk of diabetes-related complications and implement appropriate interventions
  • Collaborate with GPs and multidisciplinary teams to deliver patient-centred care
  • Provide support and training to primary care staff in diabetes management
  • Contribute to service development
  • Maintain accurate and timely clinical documentation in patient records
  • Participate in patient recall systems and help ensure achievement of QOF and IIF targets related to diabetes

In addition to the primary responsibilities, the Diabetic Specialist nurse may be requested to:

  • Participate in practice audits as requested by the audit lead
  • Participate in local quality improvement initiatives to enhance service delivery and patient care
  • Participate in the review of significant and near-miss events applying a structured approach i.e. root cause analysis (RCA)

This list is not exhaustive and there may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload, staffing levels and the needs of the business.

Job description

Job responsibilities

The following are the core responsibilities of the Diabetic Specialist Nurse

  • Deliver comprehensive diabetes care and management in accordance with national guidelines (e.g., NICE, QOF).
  • Conduct structured diabetes reviews including assessment, monitoring, and adjustment of treatment plans
  • Provide education and self-management support to patients with diabetes and pre-diabetes
  • Initiate and titrate insulin or non-insulin therapies in accordance with clinical protocols and independent prescribing rights
  • Support patients to manage devices such as continuous blood glucose monitoring equipment and insulin pumps
  • Identify patients at risk of diabetes-related complications and implement appropriate interventions
  • Collaborate with GPs and multidisciplinary teams to deliver patient-centred care
  • Provide support and training to primary care staff in diabetes management
  • Contribute to service development
  • Maintain accurate and timely clinical documentation in patient records
  • Participate in patient recall systems and help ensure achievement of QOF and IIF targets related to diabetes

In addition to the primary responsibilities, the Diabetic Specialist nurse may be requested to:

  • Participate in practice audits as requested by the audit lead
  • Participate in local quality improvement initiatives to enhance service delivery and patient care
  • Participate in the review of significant and near-miss events applying a structured approach i.e. root cause analysis (RCA)

This list is not exhaustive and there may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload, staffing levels and the needs of the business.

Person Specification

Experience

Essential

  • Experience of working in a primary care environment
  • Extensive experience in managing diabetes mellitus, including initiation and monitoring of insulin

Desirable

  • Experience of using SystmOne
  • Experience of working in multi-disciplinary teams

Qualifications

Essential

  • Current registration with the Nursing and Midwifery Council
  • Recognised nursing qualification to degree level or equivalent
  • Additional post-registration qualification in diabetes management
  • Independent nurse prescriber

Skills

Essential

  • Excellent communication skills (written and oral)
  • Strong IT skills
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • SystmOne user skills
  • Effective time management (Planning & Organising)
  • Ability to work as a team member and autonomously
  • Excellent interpersonal skills
  • Problem solving & analytical skills
  • Ability to follow clinical policy and procedure
  • Experience with audit and able to lead audit programmes
  • Experience with clinical risk management

Clinical Knowledge & Skills

Essential

  • Excellent level of clinical knowledge and skills

Other requirements

Essential

  • Occupational Health Clearance

Desirable

  • Clean current driving licence and access to own vehicle
  • Project lead as required

Personal Qualities

Essential

  • Polite and confident
  • Flexible and cooperative
  • Motivated, forward thinker
  • Problem solver with the ability to process information accurately and effectively, interpreting data as required
  • High levels of integrity and loyalty
  • Sensitive and empathetic in distressing situations
  • Ability to work under pressure / in stressful situations
  • Effectively able to communicate and understand the needs of the patient
  • Commitment to ongoing professional development
  • Effectively utilises resources
  • Punctual and committed to supporting the team effort
Person Specification

Experience

Essential

  • Experience of working in a primary care environment
  • Extensive experience in managing diabetes mellitus, including initiation and monitoring of insulin

Desirable

  • Experience of using SystmOne
  • Experience of working in multi-disciplinary teams

Qualifications

Essential

  • Current registration with the Nursing and Midwifery Council
  • Recognised nursing qualification to degree level or equivalent
  • Additional post-registration qualification in diabetes management
  • Independent nurse prescriber

Skills

Essential

  • Excellent communication skills (written and oral)
  • Strong IT skills
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • SystmOne user skills
  • Effective time management (Planning & Organising)
  • Ability to work as a team member and autonomously
  • Excellent interpersonal skills
  • Problem solving & analytical skills
  • Ability to follow clinical policy and procedure
  • Experience with audit and able to lead audit programmes
  • Experience with clinical risk management

Clinical Knowledge & Skills

Essential

  • Excellent level of clinical knowledge and skills

Other requirements

Essential

  • Occupational Health Clearance

Desirable

  • Clean current driving licence and access to own vehicle
  • Project lead as required

Personal Qualities

Essential

  • Polite and confident
  • Flexible and cooperative
  • Motivated, forward thinker
  • Problem solver with the ability to process information accurately and effectively, interpreting data as required
  • High levels of integrity and loyalty
  • Sensitive and empathetic in distressing situations
  • Ability to work under pressure / in stressful situations
  • Effectively able to communicate and understand the needs of the patient
  • Commitment to ongoing professional development
  • Effectively utilises resources
  • Punctual and committed to supporting the team effort

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hitchin & Whitwell Primary Care Network

Address

Portmill Surgery

114 Queen Street

Hitchin

Hertfordshire

SG4 9TH


Employer's website

https://hitchinandwhitwellpcn.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Hitchin & Whitwell Primary Care Network

Address

Portmill Surgery

114 Queen Street

Hitchin

Hertfordshire

SG4 9TH


Employer's website

https://hitchinandwhitwellpcn.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

PCN Clinical Director

Tara Belcher

hwpcn.admin@nhs.net

Details

Date posted

16 May 2025

Pay scheme

Other

Salary

£46,000 to £50,000 a year Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

M0067-25-0001

Job locations

Portmill Surgery

114 Queen Street

Hitchin

Hertfordshire

SG4 9TH


Doctors Surgery

60 High Street

Whitwell

Hitchin

Hertfordshire

SG4 8AG


Regal Chambers Surgery

50 Bancroft

Hitchin

Hertfordshire

SG5 1LL


Bancroft Medical Centre

Bancroft Court

Hitchin

Hertfordshire

SG5 1LH


Supporting documents

Privacy notice

Hitchin & Whitwell Primary Care Network's privacy notice (opens in a new tab)