Practice Management Executive

Job description

Job responsibilities

Post Title: Practice Management Executive (Full Time)

Accountable to: Director of Operations

Job Purpose:

To work with members of the Secretariat, LMC Chair, Executive, LMC representatives, and constituent GPs to facilitate the development of Primary Care and General Practice.

To develop and maintain effective working relationships with members of the ICB and particularly the primary care team.

To provide authoritative advice and assistance to GPs and their Practice Managers on all aspects of their contractual and business responsibilities, with the ability to signpost where appropriate.

To support general practice in all your work at the LMC.

To represent the voice of GPs and Practices with the ICB, NHSEI and other organisations as required.

Liaison

Including but not limited to:

• LMC Secretariat Executive Staff
• LMC Chair and Executive LMC Representatives
• LMC Representatives
• GPC personnel
• ICB personnel
• NHSE/I personnel
• Constituent GPs (contract holders and sessional doctors)
• Practice Managers
• Provider organisations
• Statutory, voluntary and commercial organisations
• Primary Care Support England
• Primary Care Networks (PCNs)
• Care Quality Commission (CQC)

Base:

Kent Local Medical Committee, 8 Roebuck Business Park, Ashford Road, Harrietsham Kent. Travel required across Kent & Medway with occasional conference attendances outside of Kent.

Base:

Kent Local Medical Committee, 8 Roebuck Business Park, Ashford Road, Harrietsham Kent. Travel required across Kent & Medway with occasional conference attendances outside of Kent.

Main Duties and Responsibilities

Work with other members of the LMC Secretariat and representatives of the LMC to identify the views of local GPs, particularly with regard to the development of Primary Care and General Practice.

Provide general practice contracting expertise to the LMC.

Respond to enquiries from GPs, Practice Managers, PCNs, ICB, NHS England and others as required on a range of issues including:

• Contractual, employment and partnership matters
• Premises, pharmacy and dispensing matters
• Confidential advice on personal matters
• Professional standards, ethics, conduct and performance
• Complaints (individual, confidential help and support)
• Disputes
• GP IT
• Confidentiality and consent issues including GDPR
• GP staff training
• GPAS
• FTSUG enquiries
• CQC

To assist in the provision of appropriate and timely communications to general practice.

Assist ICB in their decision making through the provision of advice on General Practice and national and local policy affecting GPs.

Provide a general practice perspective into, and comment upon, ICB strategic and other plans affecting Primary Care Practitioners, collating LMC responses as appropriate.

Attend the LMC meeting of Representatives, Executive Sub-Committee, LMC/ICB Liaison and other meetings as required.

Confidentiality

Observe the LMCs strict code of confidentiality at all times

Maintain professional integrity

Note:

This job description provides an outline of the main responsibilities associated with the role but is not exhaustive. The range of activities and areas of responsibility will evolve over time. The content of this job description will therefore be subject to regular review and amendment in line with any resulting change to the NHS agenda in the need to fulfil and meet the organisations needs.

Person Specification

Qualifications

Essential

• Sound educational background
• Recognised Management Qualification/equivalent relevant experience

Desirable

• Masters qualification in Business Planning, Health/Social Care Policy or demonstrable equivalent experience

Experience

Essential

• Minimum 3 years experience of primary care as a provider or commissioner
• Evidence of success in managing in a general practice or other NHS environment
• Evidence of team working with ability to respect others views
• Evidence of ability to build purposeful relationships with NHS staff
• Evidence of ability to prioritise issues and present arguments effectively at all levels
• Ability to engage confidently and credibly with GPs and senior staff

Skills/Abilities

Essential

• Analytical and problem-solving skills
• Excellent oral and written communications skills
• Competent IT skills
• Experience of Microsoft Office
• Excellent range of persuasive and influencing skills
• Ability to prioritise workload and delegate appropriately

Knowledge

Essential

• Strategic understanding of Primary Care issues
• Excellent understanding of GP contracts and services

Desirable

• An understanding of Government Policy and Health and Social Care issues
• Knowledge of local and national health service structures
• Sound understanding of Governance processes

Personal Qualities

Essential

• Self-motivated with the ability to manage own workload
• Flexible with the ability to act as a team member in a small organisation
• Self-starter where appropriate
• Resourceful
• Highly Confidential

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kent Local Medical Committee

Address

8 Roebuck Business Park

Ashford Road

Harrietsham

Kent

ME17 1AB

Employer's website

https://www.kentlmc.org/ (Opens in a new tab)