NHS 111 Clinical Advisor Derby - (Nurse/Paramedic/Pharmacist)

Job description

Job responsibilities

What DHU can offer you:

Working Patterns:We recognise that 9-5 doesn't work for everyone, so we have a range of working patterns available to suit your work/life balance. Our friendly talent team will work with you to find the best fixed pattern for us both.

Comprehensive Training: Successful candidates will undergo four weeks of full-time training, followed by three weeks of supported practice. You`ll be trained on NHS Pathways systems, a recognisable licence that you`ll receive on completion of training. Further details will be provided during the interview process.

Competitive salary:

• Training and daytime shifts: £18.10 per hour
• Evenings and night shifts: £23.53 per hour
• Weekend shifts: £26.25 per hour.

Generous annual leave entitlement: Standard 25 days + 8 bank holidays, increasing with service up to 33 days + 8 bank holidays.

Employee benefits:

As part of our team at DHU Healthcare, we believe in rewarding you, our colleague, for your hard work and dedication to providing the very best in patient care. As part of our team, you can enjoy a host of benefits to enhance your wellbeing.

Private Medical Insurance: We take care of your health and wellbeing with private medical insurance provided through Westfield Health, ensuring access to quality healthcare when you need it most. Membership includes direct access to GP and counselling services, CT and MRI scans, hospital treatment insurance and cashback for dental, optical and physiotherapy care.

NHS Pension Scheme: Rest assured knowing your future is secure with our NHS pension scheme. Already an NHS employee? We acknowledge your continuous service and commitment to healthcare excellence, allowing you to bring your existing pension pot and holiday allowance with you!

Car Lease Scheme: DHU has teamed up with NHS Fleet Solutions to offer a salary sacrifice scheme for colleagues. As part of our citizenship commitment and active approach to reducing our carbon footprint, we can provide you with lease options on a brand-new hybrid or electric car.

Enhanced Maternity/Paternity Leave: We understand the importance of family, which is why we offer enhanced maternity and paternity leave to support you during this special time in your life, supported by a robust Family Friendly policy.

Cycle to Work Scheme: Stay active and reduce your carbon footprint with our cycle to work scheme, making it easier for you to commute in a healthy and sustainable way.

Referral Programme: Share the benefits of working at DHU with your network and you can earn cash rewards through our Employee Referral Programme.

Birthday Leave Guarantee: Birthday leave isn't compulsory; it's entirely up to you! We cant always celebrate with you, so whether you choose to take the day off and indulge in a well-deserved break or prefer to work and save your leave for another time, the decision is yours to make!

Free Parking: We know how expensive public parking can be! Most of our sites offer free, secure parking for your vehicles.

What your typical day looks like:

• Working within a compassionate and professional team of clinical experts.
• Creating a positive impact on patients lives, providing them with telephone triage using the NHS Pathways system.
• Providing secure, efficient, and patient-centred care.
• Guiding patients across primary, secondary, and tertiary care.
• Conducting clinical evaluations and offering support and guidance to fellow advisors.
• Reflective Supervision led by supportive Clinical Leads.

To be a successful Clinical Advisor you'll need:

• Sub-Part 1 level registration with the NMC, Registered Pharmacist or Registered Paramedic.
• Significant post registration experience & a broad clinical knowledge base, ideally with a minimum of two years Clinical experience.
• Experience of working within a multi-professional, clinical environment.
• Good level of IT / PC skills.
• Motivation, passion, positivity, resilience, and a determination to provide outstanding patient care.

More information on our recruitment process can be found here or reach out to our team of talent acquisition professionals by emailing: 111hrrecruitmentteam@dhuhealthcare.nhs.uk

At DHU HealthCare we pride ourselves on our diverse workforce, and we remain committed to ensuring every person, in each of our teams, can bring their true selves to work without risk or fear of discrimination. As such, we would welcome applications from diverse audience representing the communities we continue to serve.

We proudly embrace forces-friendly practices and dedicate unwavering support to our Veterans/Service Leavers; Reservists; Cadet Force Adult Volunteers and military spouses/partners, fostering a workplace that values their unique skills and contributions.

Person Specification

Experience

Essential

• Nurse triage/telephone advice experience and competence
• Significant post registration training/consolidation & experience in at least two healthcare settings including one in an aspect of adult general care
• Experience of working within a multi-professional / multi agency environment
• Broad clinical knowledge base
• Evidence of continuous training, learning and development
• Good level of PC literacy
• Effective communication skills
• Effective negotiation skills
• Ability to obtain and process and accurately document patient/caller information
• Sound clinical decision making capabilities ; ability to demonstrate critical thinking skills in clinical care
• Awareness of accountability in clinical practice
• Effective time management; able to prioritise patient care and tasks appropriately
• Prepared to participate in service development
• Ability to work under pressure
• Understanding of patient confidentiality issues and the data protection act
• Demonstrable interest in, and ability to, support, coach and mentor others
• Able to demonstrate initiative and motivation in the highly skilled area of caring for patients via telephony/IT systems

Desirable

• Experience of working independently
• Experience of working within primary care

Qualifications

Essential

• Sub-part 1 level registration with the NMC or Registered Paramedic or registration with the General Pharmaceutical Council as relevant
• Accredited NHS Pathways user

Desirable

• Recognised Minor Illness, Injuries certificate
• Mentor/coaching qualification
• Prescribing qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

DHU Healthcare

Address

Orbis Building

Riverside Road, Pride Park

Derby

Derbyshire

DE24 8HY

Employer's website

http://www.dhuhealthcare.com/ (Opens in a new tab)