Job summary
Deputy Operations
Manager
Derby- Anstey Frith House
£33,706- £40,588
With additional
payments for unsociable hours
Enhancements /
Benefits:
You will attract
an additional 30% when working Monday to Friday evenings and 45% working weekends.
Generous annual
leave entitlement & NHS Pension we also honour NHS continuous service
bring your entitlement with you!
Main duties of the job
The post holder
will support the Operations Manager in the delivery of our In and Out of Houseservice provisions
across the LLR contracts. The post holder will provide operational leadership,and line
management to all non-clinical staff.
Within UEC South
Region ensuring that processes are in place to support the achievement oforganisational
goals, a culture of patient safety and high standards of service delivery.
The post holder
will ensure the delivery of an effective and efficient service in line with
commissioned contracts and will be committed to providing a quality focused
service.
The post holder will participate in promoting and advancing DHU
Health Care CIC, whilst working towards DHUs Values, behaviours and
principles
We are always:
Compassionate we show
kindness, consideration and understanding in everything we do and demonstrate
our caring nature to our patient, people and communities
Accomplished we are
available day and night a response, adaptable, professional NHS partner,
providing the best advice, care and treatment for every individual
Respectful we
recognise the value that individual and team difference bring welcoming
views, listening, being honest, and learning from others experiences
Encouraging we believe
everyone matters, so we inspire confidence in other promoting speaking up,
fostering career-long learning and development, and supporting improvement
ideas
About us
DHU Healthcare is
a not-for-profit community interest company providing a diverse range of
services to the NHS frontline, including urgent and emergency care, primary
care, out of hours services and NHS111. We care for patients across the West
and East Midlands a population totalling around 14 million. As a socially
conscious organisation, we provide compassionate, high-quality care to our
patients and offer a supportive work environment to our 2,500 DHU employees. If
you would like to find out more about us, you can visit our website.
Job description
Job responsibilities
Responsibilities:
To provide
full support to the operational teams to ensure services
operate effectively and efficiently meeting contractual requirements
Undertake
responsibility for the management of all non-clinical staff
To ensure that the service maintains operational efficiency at all times
through correct allocation of staff whilst ensuring budget constraints are
adhered to
To support
the development of policies and protocols and implement them, ensuring compliance with DHU Policies and Procedures and legislative requirements
Pro-actively
manage staffing requirements within DHU Operations and Clinical Services and
ensure that needs are met
Full role information and duties
outlined on the job description attached, or available on request.
Job description
Job responsibilities
Responsibilities:
To provide
full support to the operational teams to ensure services
operate effectively and efficiently meeting contractual requirements
Undertake
responsibility for the management of all non-clinical staff
To ensure that the service maintains operational efficiency at all times
through correct allocation of staff whilst ensuring budget constraints are
adhered to
To support
the development of policies and protocols and implement them, ensuring compliance with DHU Policies and Procedures and legislative requirements
Pro-actively
manage staffing requirements within DHU Operations and Clinical Services and
ensure that needs are met
Full role information and duties
outlined on the job description attached, or available on request.
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent experience,
- Ideally Excel qualification
Experience
Essential
- Previous suitable/management experience managing a large team including management and motivation of staff
- Previous NHS management responsibility and experience
- Previous experience of working with staff in a busy service environment
- Communication with a variety of people
- High level of computer experience (e.g. Word/Excel and other packages)
- Databases
- Rota management
- Change management
Essential Skills
Essential
- Excellent interpersonal/ communication skills
- Ability to manage change
- Delegation
- People Management
- Ability to use initiative
- Accurate record keeping
- Problem solving skills
- Effective time management strong organisational skills
- Ability to maintain strict levels of confidentiality
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent experience,
- Ideally Excel qualification
Experience
Essential
- Previous suitable/management experience managing a large team including management and motivation of staff
- Previous NHS management responsibility and experience
- Previous experience of working with staff in a busy service environment
- Communication with a variety of people
- High level of computer experience (e.g. Word/Excel and other packages)
- Databases
- Rota management
- Change management
Essential Skills
Essential
- Excellent interpersonal/ communication skills
- Ability to manage change
- Delegation
- People Management
- Ability to use initiative
- Accurate record keeping
- Problem solving skills
- Effective time management strong organisational skills
- Ability to maintain strict levels of confidentiality
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.