Job summary
As a Higher Healthcare Technical Officer (HHTO), you will help make sure hospitals receive the right blood components and tissues at the right time. You will work with a supportive team to receive, check, store and issue products safely, follow clear procedures, and keep accurate records. You will also monitor equipment and storage temperatures, prepare urgent and emergency orders, and support and train colleagues as you grow your own skills. Your careful work helps protect patients and supports clinicians to save and improve lives every day.
Main duties of the job
- Make a direct difference to patients by safely receiving, checking, storing and issuing blood components and tissues to hospitals.
- Use your attention to detail to validate products, complete checks, and maintain clear paper and computer records to required standards.
- Support urgent care by preparing emergency orders and meeting tight timeframes when demand is high.
- Help keep quality high by monitoring storage temperatures, responding to alarms, and reporting incidents and defects to the right person.
- Operate and look after equipment safely, including more complex equipment that needs calibration or monitoring (such as an irradiator).
- Reduce waste by managing stock carefully, selecting the right products to meet requests, and maintaining a full audit trail for discarded items and recalls.
- Contribute to a positive team culture by sharing ideas, taking part in meetings, and helping improve processes and procedures.
- Learn and progress by taking part in training, supporting colleagues, and helping validate new equipment, processes or techniques.
About us
It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you'll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.
Our three core values are what set us apart. They guide and inspire everything we do.
By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.
You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.
Job description
Job responsibilities
To learn more, please see the job description and person specification. These can be accessed via the link below, or by clicking Apply if you are viewing this advert on another site.
What we offer:
- Flexible working options we promote flexible working where the role allows. Were happy to discuss what flexibility might look like for you.
- Generous annual leave - 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years service and to 33 days after 10 years.
- Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). Further details and outline of benefits can be found at: http://www.nhsbsa.nhs.uk/information-about-nhs-pensions
- Supportive learning culture - weve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. Its open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
- Health and wellbeing support we offer confidential services including occupational health, employee assistance programme, and wellbeing resources. Our support is available to all colleagues and we endevour to provide tailored workplace adjustments where possible.
As a Disability Confident Employer, we welcome applications from disabled candidates. We will talk with you to explore any adjustments that may help you during the recruitment process.
You can find more information about accessibility, our culture, and how we support applicants on the NHSBT Careers website:
Read about our application process
Learn more about our culture at NHSBT
Job description
Job responsibilities
To learn more, please see the job description and person specification. These can be accessed via the link below, or by clicking Apply if you are viewing this advert on another site.
What we offer:
- Flexible working options we promote flexible working where the role allows. Were happy to discuss what flexibility might look like for you.
- Generous annual leave - 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years service and to 33 days after 10 years.
- Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). Further details and outline of benefits can be found at: http://www.nhsbsa.nhs.uk/information-about-nhs-pensions
- Supportive learning culture - weve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. Its open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
- Health and wellbeing support we offer confidential services including occupational health, employee assistance programme, and wellbeing resources. Our support is available to all colleagues and we endevour to provide tailored workplace adjustments where possible.
As a Disability Confident Employer, we welcome applications from disabled candidates. We will talk with you to explore any adjustments that may help you during the recruitment process.
You can find more information about accessibility, our culture, and how we support applicants on the NHSBT Careers website:
Read about our application process
Learn more about our culture at NHSBT
Person Specification
Qualifications
Essential
- A level, NVQ Level 3, or equivalent qualification
- Or extensive experience working in a logistics or supply chain environment.
- Or equivalent extensive experience of routine NHSBT procedures and an understanding of non-routine procedures.
Experience
Essential
- Communicate clearly and respectfully, both in writing and face to face.
- Work well as part of a team and build positive working relationships.
- Prioritise a busy workload, stay organised, and keep accurate records with close attention to detail.
- Use basic IT confidently, including keyboard skills and everyday computer programmes.
- Read and follow written instructions and complete basic calculations.
Person Specification
Qualifications
Essential
- A level, NVQ Level 3, or equivalent qualification
- Or extensive experience working in a logistics or supply chain environment.
- Or equivalent extensive experience of routine NHSBT procedures and an understanding of non-routine procedures.
Experience
Essential
- Communicate clearly and respectfully, both in writing and face to face.
- Work well as part of a team and build positive working relationships.
- Prioritise a busy workload, stay organised, and keep accurate records with close attention to detail.
- Use basic IT confidently, including keyboard skills and everyday computer programmes.
- Read and follow written instructions and complete basic calculations.
