Organ Donation Register Administrator

Job summary

NHS Blood and Transplant are delighted to offer an opportunity to join the NHS Organ Donor Register team as an Administration Officer.

The NHS Organ Donor Register (ODR) is the UKs confidential record of more than 30 million people, who have recorded a decision to donate or not to donate organs or tissue in the event of their death.

This role is an opportunity to help contribute to saving and improving lives through administratively supporting members of the public make their organ donation decision known. This is a full time, permanent position and plays a key part in ensuring that the ODR department delivers an excellent service to both the public and users of the system.

Main duties of the job

The role of ODR Administrator is key in supporting the NHS Organ Donor Register, some of your responsibilities will include:

• Completing high volumes of administration tasks to help process and validate registrations on the NHS Organ Donor Register, ensuring the highest levels of quality and accuracy.
• You should be comfortable navigating administration screens of bespoke database, making updates and amendments in line with agreed processes.
• Working as part of a team, ensuring all records and workloads are processed in accordance with agreed priorities and levels of service.
• Communicating with members of the public, supporting them with general enquiries and occasional complains.
• You should be comfortable working within a team environment to problem solve and share workloads.

About us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you'll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.

Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.

You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.