Job summary
The Senior Personal Assistant will provide comprehensive office and administrative support to the Clinical Support Team in NHSBT. It is an exciting opportunity to contribute to patient care by supporting the teams work in blood supply.
The candidate will be responsible for the preparation of papers for meetings, taking minutes, researching the internet for relevant literature and co-ordinating travel, accommodation arrangements, diary co-ordination and communication with senior personnel within NHSBT. The candidate will also be expected to handle enquiries from patients, donors, and medical staff in NHS Trusts.
The position is based on-site, working full-time, 37.5 hours per week over a Monday to Friday, 09:00am 17:00pm daily.
Main duties of the job
Your responsibilities will include:
- Providing a comprehensive PA service to the Clinical Support Team.
- Acting as a central source of communication between the Clinical Support Team and other Managers in the Directorate and other Directorates and with agencies/contacts external to the organisation.
- Ensuring the effective running of the service and the timely prioritisation of all administrative duties.
- To act as a communication channel between the manager, department/team, other departments and external agencies
On infrequent occasions you will be required to travel to other NHSBT and external sites, very occasionally requiring overnight stays. Appropriate notice will always be given
About us
It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you'll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.
Our three core values are what set us apart. They guide and inspire everything we do.
By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.
You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.
Job description
Job responsibilities
The Senior Personal Assistant will provide high-level administrative and organisational support to NHSBTs Clinical Support Team, ensuring the smooth running of daily operations that underpin vital patient care and blood supply services. In this on-site, full-time role, you'll manage diaries, coordinate travel, prepare meeting papers, take minutes, research information, and act as a key communication link across senior leaders, external agencies, and clinical staff. With occasional travel required, youll use your PA expertise, strong Microsoft Office skills, and ability to produce clear reports and prioritise tasks to keep the team operating efficiently and professionally.
What we offer:
- NHSBT promotes flexible working opportunities where the role will allow.
- 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years service and to 33 days after 10 years.
- NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions
- Weve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. Its open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.
Job description
Job responsibilities
The Senior Personal Assistant will provide high-level administrative and organisational support to NHSBTs Clinical Support Team, ensuring the smooth running of daily operations that underpin vital patient care and blood supply services. In this on-site, full-time role, you'll manage diaries, coordinate travel, prepare meeting papers, take minutes, research information, and act as a key communication link across senior leaders, external agencies, and clinical staff. With occasional travel required, youll use your PA expertise, strong Microsoft Office skills, and ability to produce clear reports and prioritise tasks to keep the team operating efficiently and professionally.
What we offer:
- NHSBT promotes flexible working opportunities where the role will allow.
- 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years service and to 33 days after 10 years.
- NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions
- Weve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. Its open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.
Person Specification
Qualifications
Essential
- GCSE grade C or above in English and Maths.
- OCR (RSA) level 2 certificate in text processing or equivalent experience.
- NVQ level 3 in Administration or equivalent level qualification.
- Experience of working as a PA to Senior Management level or above.
- Demonstrates commitment to own continued professional development
Experience
Essential
- Experienced in running bring forward systems and chasing progress on actions.
- Highly proficient in Microsoft Office, including Word, Excel and PowerPoint
- Experience of working as a PA to Senior Management level or above.
- Experienced in undertaking research and preparing clear and concise reports, analysis and recommendations from the results.
- Experienced in producing meeting agendas and minute taking.
Person Specification
Qualifications
Essential
- GCSE grade C or above in English and Maths.
- OCR (RSA) level 2 certificate in text processing or equivalent experience.
- NVQ level 3 in Administration or equivalent level qualification.
- Experience of working as a PA to Senior Management level or above.
- Demonstrates commitment to own continued professional development
Experience
Essential
- Experienced in running bring forward systems and chasing progress on actions.
- Highly proficient in Microsoft Office, including Word, Excel and PowerPoint
- Experience of working as a PA to Senior Management level or above.
- Experienced in undertaking research and preparing clear and concise reports, analysis and recommendations from the results.
- Experienced in producing meeting agendas and minute taking.
