National Quality Assurance Manager

Job summary

As National Quality Manager, you will lead NHS Blood and Transplants quality assurance agenda, supporting safe, effective, and compliant delivery of products and services across the organisation. You'll apply your regulatory expertise to shape national policies, oversee the Quality Management System, and guide strategic programmes that improve patient outcomes. Working closely with senior leaders and specialist teams, you will influence change, drive best practice, and provide expert advice on high impact quality matters. You'll manage and develop a national team of Quality Professionals and play a vital role in implementing new processes in response to regulatory change. This is a high profile leadership role where your decisions will directly support the safety and reliability of lifesaving treatments supplied every day by NHSBT.

Note: This is a national role requiring travel across England in line with business needs. The role offers hybrid working, with an expectation to attend the office two to three days per week from an assigned base location at one of the NHSBT main or blood centres. The specific base location will be agreed with the line manager following the final interview and confirmed at the verbal offer stage.

Main duties of the job

In this role you will be national expert in the development and implementation of policy for the Quality Assurance of new and existing products and services supplied within NHSBT. Your responsibilities will include:

1. Leading on Quality matters and projects within NHSBTs Transformation Programmes particularly where they impact on quality systems or include changes to applicable legislation.

2. Communicating with experts and stakeholders, including presenting multistranded issues to multidisciplinary audiences in a simple and accessible way.

3. Evaluating the risks associated with NHSBT programmes from a Quality perspective, including issues such as commercially sensitive information or personal identifiable data (PID), compliance with regulatory requirements and guidance for example Data Integrity.

4. Managing spending for the department and acting as authorised signatory for national Quality budget.

5. Regularly identifying, leading and undertaking research within the complex regulated environment within NHSBT. Using the output of this research to improve service provision within Quality and wider NHSBT.

6. Leading on QMS development, training and implementation within NHSBT, reviewing the current state and taking the Quality Directorate forward.

You will be required to travel and spend time away from base, which will involve working irregular hours and overnight stays when required, with prior notice.

About us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, youll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need. Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever. You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.