Plasma Operations Manager

Job summary

As a Plasma Operations Manager, you will lead multi disciplinary teams to ensure a safe, high quality, and efficient plasma collection service that supports patients across the UK. Your leadership will directly shape donor experience, regulatory compliance, operational performance, and service improvement. You will champion safe practice, embed continuous improvement, and drive operational excellence by working collaboratively with clinical, operational and regulatory colleagues. Acting as the MHRA Responsible Person for named plasma centres, you will maintain the highest standards of safety, quality and governance. This is a role where your decisions matter you will help deliver enough plasma to meet national demand while ensuring every donor is welcomed, valued and safe.

Main duties of the job

In this role you will provide guidance and support to the Plasma for Medicine (PFM) wider operations team, with a focus on performance and capability by interacting and collaborating with other stakeholders making sure that there are plans in place that support compliance and accurate record keeping at all times, to drive operational excellence. Your responsibilities will include:-

• Leading and managing multi-disciplinary teams and natural working parties whose purpose is to efficiently and safely collect PFM in line with service delivery targets.
• Undertaking the role and responsibilities of the Plasma designated MHRA Responsible Person (RP) as described in the Blood Safety and Quality Regulations 2005.
• Delivering a positive donor experience whilst maintaining donor and product safety and regulatory compliance.

You will be required to participate in a rotational on-call rota providing support outside of core operating hours, but not including night shifts. With prior agreement, you may be required to work irregular hours, including overnight stays and travel away from your base.

About us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, youll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need. Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever. You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.

Job description

Job responsibilities

To learn more, please see our recruitment profile, which provides a summary of the job description and person specification. This can be accessed via the link below, or by clicking ‘Apply’ if you are viewing this advert on another site.

Person Specification

Qualifications

Essential

• Registered Nurse with current Nursing and Midwifery Council registration (which must be maintained) as Registered Nurse Adult
• Evidence of commitment to continued learning and application in practice including demonstrating commitment to own Continuous Professional Development

Experience

Essential

• Management and leadership experience in a clinical environment
• Experience of successful implementation of change with a key focus of managing and motivating people
• Experience of mentorship, coaching & presentation of educational materials
• Demonstrates an understanding and knowledge of patient safety initiatives, strategies and risk management
• Experience of leading clinical audits internal and external
• Experience of identifying specific gaps in practice/service delivery and recommending evidence-based solutions
• Experience of working with Information Technology using Microsoft Office packages (Word, Excel and PowerPoint)