Job summary
It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you'll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK.
The role involves working a variety of hours, including evenings, Sundays, and bank holidays but no night shifts!
You will be working on a shift basis. An early shift may start at 09:30 and a late shift may finish as late as 21:30. These will be approximately 9.5 hour days.
This role is for part-time work for a minimum of 2 shifts per week (18.75 hours per week), to be discussed at interview.
Main duties of the job
Are you a people person who loves making others feel
comfortable and supported? If you're someone who naturally puts others at ease,
enjoys chatting with people, and can handle questions and concerns with
confidence, this could be the perfect role for you!
You don't need a healthcare
background, experience in retail, hospitality, customer service, or even
volunteering is just as valuable. If you've worked in a team and know what it
means to go the extra mile for someone, wed love to hear from you. Bring your
positive attitude and enthusiasm for delivering a great experience and well
provide all the training you need.
In this role, youll learn practical
healthcare skills and take a step into the NHS. Youll be the friendly face
that greets our donors, supports them through the donation process, and makes
sure they leave feeling good about their experience.
Youll also keep accurate
records, handle blood products safely, and ensure everything is set up for a
smooth session. Plus, youll get the opportunity to drive our equipment lorry (dont
worry, well give you full training for that!).
Its a hands-on, active role
with some lifting and moving, so youll need to be comfortable working on your
feet and as part of a supportive, close-knit team.
If youre ready to build a
meaningful career, gain valuable skills, and make a real difference, we cant
wait to welcome you on board!
About us
It takes all types of people to deliver the kind of service
that saves and improves lives. At NHS Blood and Transplant, youll join a team
of more than 6,000 people who are making a genuine difference to communities,
families, friends, relatives and more across the UK. We play a unique and
special role in the NHS by helping people do something extraordinary- donate
blood, blood products, organs, tissues, or stem cells to save someone in need.
Our three core values are what set us apart. They guide and inspire everything
we do. By being caring, expertly meeting the needs of our patients and our
people, and accepting nothing less than the best quality, we can do
extraordinary work and help our people to do something extraordinary in their
career, too. Three small words, one big difference - Caring, Expert and
Quality. Together we'll save and improve more lives than ever.
You will join us
on our journey to create an inclusive workplace and aim to reflect the diverse
communities we work with, and we positively encourage applications from all
sectors of the community.
Job description
Job responsibilities
What we offer you:
- 6-week training period to fully prepare you for your career with us
- Rotas published 6 weeks ahead of time.
- No night shifts.
- Payments for unsociable hours, overtime, meal and driving allowances where applicable.
- NHSBT promotes flexible working opportunities where the role allows.
- 27 days per year plus 8 bank/public holiday. Pro rata if part-time. Leave increases to 29 days after 5 years service and 33 days after 10 years service.
- An NHS career pathway- weve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. Its open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
- NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions
Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.
This vacancy is not eligible for Visa Sponsorship. Please do not apply unless you have another means of establishing a right to work, or you are already employed by the NHS and would transfer to the pay point above the base of Band 3.
The session visit and interviews are anticipated to be held on Friday 13 March 2026, subject to confirmation.
If you're scheduled to work that day, you may wish to book it off in advance as an alternative date for interview will not be possible due to venue and panel availability. Please also note that our travel policy does not allow for the payment of travel expenses.
For informal enquiries please contact Donna Blofield at Donna.blofield@nhsbt.nhs.uk.
Job description
Job responsibilities
What we offer you:
- 6-week training period to fully prepare you for your career with us
- Rotas published 6 weeks ahead of time.
- No night shifts.
- Payments for unsociable hours, overtime, meal and driving allowances where applicable.
- NHSBT promotes flexible working opportunities where the role allows.
- 27 days per year plus 8 bank/public holiday. Pro rata if part-time. Leave increases to 29 days after 5 years service and 33 days after 10 years service.
- An NHS career pathway- weve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. Its open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
- NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions
Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.
This vacancy is not eligible for Visa Sponsorship. Please do not apply unless you have another means of establishing a right to work, or you are already employed by the NHS and would transfer to the pay point above the base of Band 3.
The session visit and interviews are anticipated to be held on Friday 13 March 2026, subject to confirmation.
If you're scheduled to work that day, you may wish to book it off in advance as an alternative date for interview will not be possible due to venue and panel availability. Please also note that our travel policy does not allow for the payment of travel expenses.
For informal enquiries please contact Donna Blofield at Donna.blofield@nhsbt.nhs.uk.
Person Specification
Qualifications
Essential
- Have a good standard of numeracy and literacy.
- Be willing to undertake development and training to upskill yourself including completion of the Skills for Health Care Certificate.
- Hold a valid full UK Driving Licence (Manual) with no more than 6 penalty points (provisional licences will not be accepted).
Experience
Essential
- Have experience of dealing with the public.
- Have experience of delivering a quality customer service.
- Be willing to learn new technology skills and undergo digital training.
Person Specification
Qualifications
Essential
- Have a good standard of numeracy and literacy.
- Be willing to undertake development and training to upskill yourself including completion of the Skills for Health Care Certificate.
- Hold a valid full UK Driving Licence (Manual) with no more than 6 penalty points (provisional licences will not be accepted).
Experience
Essential
- Have experience of dealing with the public.
- Have experience of delivering a quality customer service.
- Be willing to learn new technology skills and undergo digital training.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
