NHS Blood and Transplant

Business Process and Improvement Specialist

The closing date is 04 January 2026

Job summary

A fantastic opportunity to lead a team at the heart of significant change in HR systems and processes at NHSBT. If youre passionate about HR systems, workforce processes and data and can lead a small team, this short-term assignment could be for you. Were looking to modernise, deliver efficiencies & improve the employee experience at NHSBT and your skills might be just what we need to ensure success.

Main duties of the job

This is an important senior HR professional who works autonomously providing expert HR knowledge, technical expertise and resource to support the implementation of change based projects across the People directorate, undertaking reviews of workforce processes with a view to making them outcome and customer focused. By its nature this role is that of a strategic change agent combined with a people manager where the post holder has to: Work as part of a small team of HR professionals and system experts working as Service Improvement change agents with an aim of improving Business process, implementing LEAN and other appropriate approaches across the suite of services HR delivers across NHSBT; Be expected to lead on a wide range of change projects and to challenge the status quo in order to ensure that improvement of the People Services is at the forefront of the outcome Work with the People Directorate staff and operational managers across NHSBT to ensure that the Directorates service maximises the efficiencies that improvement projects are designed to deliver. provides leadership and line management for a team of four systems experts and will work closely with the Workforce Planning and Insights Specialist. Liaise, work with and in collaboration (but not exclusively) with Assistant Directors, Heads of function across the whole of the People directorate and operational managers and their staff to deliver the key KPIs of the Insights and Improvement team

About us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, youll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need. Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever. You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.

Details

Date posted

18 December 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£55,690 to £62,628 a year

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

007695

Job locations

England

England

England

S75 3FG


NHS Blood and Transplant

New Street

Birmingham

B2 4DU


NHS Blood and Transplant

Plymouth Grove

Manchester

M13 9LL


NHS Blood and Transplant

Coxford Road

Southampton

SO16 5AF


NHS Blood and Transplant

75 Cranmer Terrace

London

SW17 0RB


NHS Blood and Transplant

Charcot Road,

London

NW9 5BG


Job description

Job responsibilities

 

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification.

Job description

Job responsibilities

 

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification.

Person Specification

Qualifications

Essential

  • Masters degree in HR Management or related subject or equivalent experience
  • Demonstrable relevant post qualification experience
  • LEAN Management qualification or other process improvement qualification

Experience

Essential

  • Significant experience in a senior HR role, that is regional or national or leading on large and complex organisational change projects.
  • Highly developed leadership skills that can motivate and lead a team to achieve required goals
  • Up to date knowledge of employment law
  • Ability to develop excellent relationships with workforce colleagues and to facilitate the effectiveness of the function..
  • Previous Service Improvement experience.
  • Experience of applying LEAN or other service improvement methodologies
Person Specification

Qualifications

Essential

  • Masters degree in HR Management or related subject or equivalent experience
  • Demonstrable relevant post qualification experience
  • LEAN Management qualification or other process improvement qualification

Experience

Essential

  • Significant experience in a senior HR role, that is regional or national or leading on large and complex organisational change projects.
  • Highly developed leadership skills that can motivate and lead a team to achieve required goals
  • Up to date knowledge of employment law
  • Ability to develop excellent relationships with workforce colleagues and to facilitate the effectiveness of the function..
  • Previous Service Improvement experience.
  • Experience of applying LEAN or other service improvement methodologies

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NHS Blood and Transplant

Address

England

England

England

S75 3FG


Employer's website

https://www.nhsbt.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

NHS Blood and Transplant

Address

England

England

England

S75 3FG


Employer's website

https://www.nhsbt.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Head of Insight & Improvement

Ian Brunton

ian.brunton@nhsbt.nhs.uk

Details

Date posted

18 December 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£55,690 to £62,628 a year

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

007695

Job locations

England

England

England

S75 3FG


NHS Blood and Transplant

New Street

Birmingham

B2 4DU


NHS Blood and Transplant

Plymouth Grove

Manchester

M13 9LL


NHS Blood and Transplant

Coxford Road

Southampton

SO16 5AF


NHS Blood and Transplant

75 Cranmer Terrace

London

SW17 0RB


NHS Blood and Transplant

Charcot Road,

London

NW9 5BG


Supporting documents

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