H&I Administrative Officer

Job summary

You will undertake an extensive induction and training programme and receive ongoing development to support you in your role and achieving your career ambitions. This role provides an excellent level of experience at the outset of your career. The role is a great opportunity for anyone with a customer service or administrative background. You will come into contact with staff who have a vast range of experience both in the Clinical field and the Administrative field.

Main duties of the job

In this role you will be required to: Provide efficient and effective administrative support to the Histocompatability & Immunogenetics (H&I) Department to facilitate the timely provision of H&I diagnostic services ensuring procedures in relation to donors and patients are carried out to the highest possible standard. Work as an active team member assisting with a comprehensive range of administrative duties/procedures as dictated by the workload of the Department. Communicate with the general public, other NHSBT departments and external contacts as required. Maintain strict confidentiality at all times and ensure that information relating to patients and donors is kept in a manner in accordance with NHSBT policies & procedures Undertake data entry ensuring all records are up to date and accurate Receive and make telephone calls Occasionally deal with queries and requests for information from members of the public Undertake routine correspondence Maintain manual and electronic filing systems Undertake general office duties for example photocopying and scanning documents, minute taking.

About us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, youll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need. Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever. You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.