Job summary
This vacancy is not eligible for Visa Sponsorship. Please do not apply unless you have another means of establishing a right to work.
NHS Blood & Transplant is a world class health service that saves and improves lives every day. Our National Referral Centre(NRC) is an integral part of our service that coordinates the donations we receive from our generous donors for our Tissue and Eye services.
We are currently looking for an Office Manager to be based at our NRC and help coordinate this 7 days a week centre. We require significant administrative support at a senior level due to its complexity.
Main duties of the job
The appointed individual will be required to work closely with the Head of Service Delivery, NRC Manager and Deputy Managers and will be responsible for the teams administrative staff and the service they provide. There will be considerable autonomy and responsibility for specific service areas.
You will also continually develop and maintain high standards of quality, governance, training and performance within the NRC administrative team.
The post-holder must exercise a high degree of independent judgement and initiative, be able to work under pressure and prioritise their own workload. To act as an interface between the NRC, other departments/directorates within NHSBT, the wider NHS, external agencies and other appropriate individuals.
Working hours will be on a rota basis covering 7 days per week, including Bank Holidays. The centre is open from 8am-8pm and is covered on a rota basis.
About us
It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, youll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.
Our three core values are what set us apart. They guide and inspire everything we do.
By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.
You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.
Job description
Job responsibilities
Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.
What we offer:
- NHSBT promotes flexible working opportunities where the role will allow.
- 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years service and to 33 days after 10 years.
- NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions
- Weve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. Its open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
This vacancy will close at 23:59 on Sunday 19th October 2025. Interviews are anticipated to be held on 28th October 2025 subject to confirmation. We strongly recommend an informal visit to our National Referral Centre so you can experience the working environment and the amazing work we carry out here. For informal enquiries please contact Dawn Evans, Deputy NRC Manager, Dawn.Evans@nhsbt.nhs.uk
Job description
Job responsibilities
Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.
What we offer:
- NHSBT promotes flexible working opportunities where the role will allow.
- 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years service and to 33 days after 10 years.
- NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions
- Weve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. Its open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
This vacancy will close at 23:59 on Sunday 19th October 2025. Interviews are anticipated to be held on 28th October 2025 subject to confirmation. We strongly recommend an informal visit to our National Referral Centre so you can experience the working environment and the amazing work we carry out here. For informal enquiries please contact Dawn Evans, Deputy NRC Manager, Dawn.Evans@nhsbt.nhs.uk
Person Specification
Qualifications
Essential
- Demonstrates commitment to own continued professional development (CPD)
- Degree or equivalent administrative experience
Experience
Essential
- Good working knowledge of Microsoft systems in order to produce reports, emails, letters, spreadsheets, presentations.
- Demonstrable experience in an administrative role, For Example, experience of data inputting and processing, drafting correspondence, reports, on call rotas and administrative support systems.
- Demonstrable experience of monitoring, developing and amending working procedures
Person Specification
Qualifications
Essential
- Demonstrates commitment to own continued professional development (CPD)
- Degree or equivalent administrative experience
Experience
Essential
- Good working knowledge of Microsoft systems in order to produce reports, emails, letters, spreadsheets, presentations.
- Demonstrable experience in an administrative role, For Example, experience of data inputting and processing, drafting correspondence, reports, on call rotas and administrative support systems.
- Demonstrable experience of monitoring, developing and amending working procedures
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
