Head of Patient and Donor Safety

Job summary

Working within the nursing directorate as a member of the corporate team you will help save and improve lives, as you lead on patient and donor safety throughout NHSBT including the development of strategy, training and continuous improvement through learning responses for the further implementation and embedment of the Patient Safety Incident Response Framework.

NHSBT is responsible for organ and tissue donation and transplantation, blood donation and transfusion medicine, therapeutic apheresis and stem cell transplantation meaning there is a wide variety of services requiring differing approaches to ensure safety of service users.

You will be critical to driving transformation and improvements in patient and donor safety to ensure that NHSBT continues to deliver on its core values of Expert, Caring and Quality. Well look to you to bring leadership and focus through identification, innovative and problem-solving approaches to patient and donor safety ensuring that all opportunities to bring improvement are realised, learning optimised and evidenced, and that we maintain our excellent collaborative relationships with our partners in the wider NHS.

You will build relationships with internal and external stakeholders and, by providing passionate, and enthusiastic leadership, you will contribute to the excellence within the nursing and quality teams and our goal of saving and improving lives. You will lead the complaints team to deliver to policy, supporting improvements.

Main duties of the job

In this role you will lead on patient and donor safety in NHSBT. Your responsibilities will include:

• Supporting the development of a patient and donor safety culture and collaborating with wider networks to share good practice and learn from each other.
• Providing leadership and oversight of the National Patient and Donor Safety Strategy and related processes (incident management systems, national reporting databases, education and training, policies and procedures).
• Supporting the development and implementation of the Patient Safety Incident Response Framework (PSIRF) in NHSBT including developing a Learning Framework Leading, and directly supporting, patient and donor safety improvement activity ensuring that systems thinking, human factors understanding and just culture principles are embedded in all patient and donor safety processes.
• Working collaboratively with the Nursing Leadership team and the quality specialists to ensure that patient and donor safety is appropriately prioritised and considered throughout NHSBT.
• Supporting NHSBT to ensure that patients and donors are at the centre of all patient and donor safety activity Deliver reports and support development of reports from teams- on the above for governance meetings
• Support the development and delivery of the CQC self assessment process.

About us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, youll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.

Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.

You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.