Hub Project and Operational Support Manager

Job summary

At NHS Blood & Transplant (NHSBT), we provide a service that is unique, we help our donors do something extraordinary to save or enhance a life in need. You too can join us and play your part in our life-saving organisation.

Join our dedicated team in NHSBT organ donation and transplantation. Youll be part of a programme team at the forefront of organ transplantation projects, ultimately saving and improving lives.

The establishment of a national Assessment and Recovery Centre (ARC) service will extend equitable access to life-saving products and treatments to everyone that needs them and bridge the gap between shortage of organs available and demand.

You will have an innovative, problem-solving approach, with strong stakeholder management skills and experience in implementing risk management and governance processes. By being part of a passionate, enthusiastic, supportive, and high performing team, you will build positive relationships with internal and external stakeholders.

You will contribute to life-saving work, where every day promises diversity and excitement managing critical programmes aimed at enhancing organ donation and transplantation services.

Main duties of the job

The primary role is to act as subject matter expert and lead on service development and implementation within the ODT Hub, and to be the Operational lead for projects involving operational activity.

• Supporting and contributing to the development of strategy and improved service delivery.
• Leading on the implementation of a range of programmes/changes, standardisation initiatives, new ways of working, introduction of new technology, service and product development and improved performance.
• Providing advice on processes, standards and specifications for systems of work, and providing operational expertise for evaluation, development of new processes and projects.
• Developing expertise and be the primary point of contact for operational activity within the ODT Hub programmes, supporting the operations.
• Maintaining a thorough working knowledge of practices, procurement, licensing and regulatory requirements in all areas associated with manufacture, distribution and use.
• To deputise for Head of Service delivery ODT Hub as required.

You will be required to travel and spend time away from base, which will involve working irregular hours and overnight stays when required, with prior notice

About us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, youll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.

Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.

You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positiv