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NHS Blood and Transplant

National Equipment Hub Manager

The closing date is 06 July 2025

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Job summary

This role is an exciting opportunity which has come about in the Blood Donation Operational Support Team, to manage the National Equipment Hub, based in Birmingham Vincent Drive. You will be responsible for the management and performance monitoring of clinical equipment used nationally, identifying trends and improvements within the quality framework. You will undertake a full induction and training programme and receive ongoing development to support you in your role and achieving your career ambitions. You will manage a small proactive team that will make a real contribution to blood supply, saving costs for NHSBT and have a major impact on the working lives of blood collection teams. It will be a great opportunity to network with wider stakeholders in NHSBT, and external suppliers, and help build lasting relationships. Your days will be varied, and you will interact with all areas of the Blood supply chain to minimise any issues associated with collection equipment. The role is a great opportunity for anyone with management and supervisory experience who wants to further develop their career and to work within a close-knit team involved in delivering savings and improved processes for Blood Supply. Lead Operations Support Manager and Head of Business Support

Main duties of the job

In this role you will have overall responsibility for the day-to-day operations of the Equipment Hub and Equipment Hub Coordinators who are responsible for maintaining Blood Donations Planned Preventative Maintenance (PPM) for clinical session equipment across all blood donation teams and Donor Centres, nationally. Your responsibilities will include: Supporting several different types of BD session equipment, the post holder will be responsible for directly managing and being a part of any pilots or trials in order to take an evidenced based approach to improving the management and performance of all BD Clinical Session Equipment. Interpreting Health & Safety policies whilst developing policies and procedures for the day to day operation of the Equipment Hub. This will require working alongside the Lead Operations Support Manager and Head of Business Support, developing, structuring and scheduling long term strategic plans and operational framework for the future is critical. Assisting the Equipment Hub Coordinators in all aspects of the efficient and effective management of the Equipment Hubs operations, contributing to optimising the overall supply chain of session equipment through the PPM process. Respond to unexpected internal customer, external engineer and supplier requirements to minimise any service compromises and disruptions that may affect the continuous supply of blood. Line managing and providing leadership to the Equipment Hub team.

About us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, youll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need. Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever. You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.

Details

Date posted

23 June 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£38,682 to £46,580 a year

Contract

Permanent

Working pattern

Full-time

Reference number

006705

Job locations

NHS Blood and Transplant

Birmingham Centre

Birmingham

United Kingdom

B15 2SG


Job description

Job responsibilities

Working with and deputising for the Lead Operations Support Manager and Head of Business Support, in relation to risk management, project management, research and development and continuous improvement within the Equipment Hub.

Liaising with key stakeholders to ensure the PPM and calibration audit trail is complete and ensuring compliance with quality assurance documentation and clinical governance requirements, where necessary.

Archiving and storage of equipment performance and maintenance data in accordance with regulatory requirements.

Preparing and managing a programme of maintenance, calibration and repair of all clinical session equipment ensuring a continuous supply of clinical session equipment to front line staff.

Analysing data to monitor and trend performance issues with Equipment, with a view to proactively resolving and escalating issues where required.

Managing the return of faulty equipment and dispatch of replacements to collection teams.

You will be required to undertake occasional travel to any NHSBT sites to meet the requirements of the post (notice will be given)

What we offer:

NHSBT promotes flexible working opportunities where the role will allow.

27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.

NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions ‎

We’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.

 

Please view the attached recruitment profile  which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.

This vacancy will close at 23:59 on 6th July 2025

Interviews are anticipated to be held on 22nd July 2027– subject to confirmation.

For informal enquiries please contact – Name: Nicola Norton; Job Title: Lead Operations Support Manager, Contact Details: nicola.norton@nhsbt.nhs.uk

Job description

Job responsibilities

Working with and deputising for the Lead Operations Support Manager and Head of Business Support, in relation to risk management, project management, research and development and continuous improvement within the Equipment Hub.

Liaising with key stakeholders to ensure the PPM and calibration audit trail is complete and ensuring compliance with quality assurance documentation and clinical governance requirements, where necessary.

Archiving and storage of equipment performance and maintenance data in accordance with regulatory requirements.

Preparing and managing a programme of maintenance, calibration and repair of all clinical session equipment ensuring a continuous supply of clinical session equipment to front line staff.

Analysing data to monitor and trend performance issues with Equipment, with a view to proactively resolving and escalating issues where required.

Managing the return of faulty equipment and dispatch of replacements to collection teams.

You will be required to undertake occasional travel to any NHSBT sites to meet the requirements of the post (notice will be given)

What we offer:

NHSBT promotes flexible working opportunities where the role will allow.

27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.

NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions ‎

We’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.

 

Please view the attached recruitment profile  which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.

This vacancy will close at 23:59 on 6th July 2025

Interviews are anticipated to be held on 22nd July 2027– subject to confirmation.

For informal enquiries please contact – Name: Nicola Norton; Job Title: Lead Operations Support Manager, Contact Details: nicola.norton@nhsbt.nhs.uk

Person Specification

Qualifications

Essential

  • Educated to degree level or demonstrable experience in a relevant field equivalent to degree level
  • Basic management qualification / management diploma / certificate of management studies / project management OR equivalent relevant experience in managing others
  • Possess a valid driving licence, allowing you to drive in the UK
  • Demonstrates commitment to own continued professional development (CPD)

Experience

Essential

  • Supervisory and leadership experience
  • Significant experience of working in a logistics/supply chain environment
  • Experience of analysis and identifying trends from large quantities of complex and often conflicting data
  • Experience in creating regular and bespoke reports to meet business requirements
  • In depth understanding of key performance indicators and targets, encompassing performance management
  • Experience of providing training to others on areas of specialism
  • Experience of quality audit and use of Quality Management Systems
  • Experience of working with Information Technology using Microsoft Office packages (Word, Excel and PowerPoint)
Person Specification

Qualifications

Essential

  • Educated to degree level or demonstrable experience in a relevant field equivalent to degree level
  • Basic management qualification / management diploma / certificate of management studies / project management OR equivalent relevant experience in managing others
  • Possess a valid driving licence, allowing you to drive in the UK
  • Demonstrates commitment to own continued professional development (CPD)

Experience

Essential

  • Supervisory and leadership experience
  • Significant experience of working in a logistics/supply chain environment
  • Experience of analysis and identifying trends from large quantities of complex and often conflicting data
  • Experience in creating regular and bespoke reports to meet business requirements
  • In depth understanding of key performance indicators and targets, encompassing performance management
  • Experience of providing training to others on areas of specialism
  • Experience of quality audit and use of Quality Management Systems
  • Experience of working with Information Technology using Microsoft Office packages (Word, Excel and PowerPoint)

Employer details

Employer name

NHS Blood and Transplant

Address

NHS Blood and Transplant

Birmingham Centre

Birmingham

United Kingdom

B15 2SG


Employer's website

https://www.nhsbt.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

NHS Blood and Transplant

Address

NHS Blood and Transplant

Birmingham Centre

Birmingham

United Kingdom

B15 2SG


Employer's website

https://www.nhsbt.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Lead Operations Support Manager

Nicola Norton

nicola.norton@nhsbt.nhs.uk

Details

Date posted

23 June 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£38,682 to £46,580 a year

Contract

Permanent

Working pattern

Full-time

Reference number

006705

Job locations

NHS Blood and Transplant

Birmingham Centre

Birmingham

United Kingdom

B15 2SG


Supporting documents

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