Job summary
NHSBT has a vision to ensure that every patient gets the donation that they need. Having a resilient donor base is a crucial enabler for that and we are seeking a Programme Director with a track record of leading customer centric supply chain improvement programmes to sustainably increase the size of the donor base. You will join the organisation at a time of great opportunity, taking decisions and implementing major changes that will further improve the life-saving services we provide. You will be responsible for leading the delivery of a number of initiatives to increase the size of the donor base, addressing targeted acquisition, retention and operational aspects. Working with operational leads, you will ensure that the benefits from existing projects are delivered whilst using a programmatic agile approach to modify approaches so that the overall programme objectives are delivered. You will be accountable to the programme senior responsible owner who is a Director and sits on the Executive Team and Board.
Main duties of the job
In this role, you will be responsible for leading a large-scale change programme, to improve the resilience of our Blood Donor Bases. Key responsibilities include:
1. Reviewing and delivering programme outcomes and benefits.
2. Overseeing the design and implementation of change impact plans to minimise disruption, ensure high adoption, and sustain changes.
3. Ensuring timely and on-budget delivery in line with the business case and programme plans.
4. Managing programme governance, addressing risks and issues, maintaining change controls, and identifying broader impacts.
5. Supporting the SRO by guiding programme development and resolving any issues within the Programme
6. Building a high-performing, accountable team focused on delivery.
7. Continuously aligning resource capacity and capability to programme needs, managing competing demands for shared resources.
8. Leading stakeholder relationships to gain buy-in for programme objectives and outcomes, and communicating these effectively.
9. Maintaining relationships with all levels of stakeholders, including the Board. Identifying opportunities for quality and service improvements.
10. Collaborating with external organisations, including suppliers, to create a conducive environment for meeting programme requirements.
11. Managing the programme budget while seeking opportunities for efficiency and value for money.
This role will require travel, irregular working hours, and overnight stays, with prior notice.
About us
It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, youll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need. Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever. You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.
Details
Date posted
16 June 2025
Pay scheme
Agenda for change
Band
Band 8d
Salary
£91,342 to £105,337 a year
Contract
Fixed term
Duration
18 months
Working pattern
Full-time
Reference number
006737
Job locations
NHSBT
Charcot Road
Colindale
London
NW9 5BG
NHSBT
Vincent Drive
Edgbaston
Birmingham
B15 2SG
NHSBT
75 Cranmer Terrace
Tooting
London
SW17 0RB
NHSBT
500 North Bristol Park, Northway
Filton, Bristol
BS34 7QH
NHSBT
Plymouth Grove
Manchester
M13 9LL
NHSBT
Unit D, Capitol Way
Dodworth, Barnsley
South Yorkshire
S75 3FG
Employer details
Employer name
NHS Blood and Transplant
Address
NHSBT
Charcot Road
Colindale
London
NW9 5BG
Employer's website
Employer contact details
For questions about the job, contact:
Executive Assistant Director of Donor Experience
Shirley Lynch on behalf of Mark Chambers
Supporting documents
Privacy notice
NHS Blood and Transplant's privacy notice (opens in a new tab)