Donor Carer - Blood Donation Mobile Team

Job summary

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, youll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. The role involves working a variety of hours, including evenings, weekends, and bank holidays but no night shifts! Weekend and bank holiday working will be required. You can expect to work some long hours, but you wont be working more than five days a week or even the same days each week. Well let you know around two months in advance which days and hours youll be working.

Main duties of the job

Are you a people person who loves making others feel comfortable and supported? If youre someone who naturally puts others at ease, enjoys chatting with people, and can handle questions and concerns with confidence, this could be the perfect role for you! You dont need a healthcare background experience in retail, hospitality, customer service, or even volunteering is just as valuable. If youve worked in a team and know what it means to go the extra mile for someone, wed love to hear from you. Bring your positive attitude and enthusiasm for delivering a great experience, and well provide all the training you need. In this role, youll learn practical healthcare skills and take a step into the NHS. Youll be the friendly face that greets our donors, supports them through the donation process, and makes sure they leave feeling good about their experience. From checking them in on our systems to ensuring theyre comfortable during and after their donation, your focus will be on delivering excellent care every step of the way. Youll also keep accurate records, handle blood products safely, and ensure everything is set up for a smooth session. Plus, youll get the opportunity to drive our equipment lorry (dont worry, well give you full training for that!). Its a hands-on, active role with some lifting and moving, so youll need to be comfortable working on your feet and as part of a supportive, close-knit team.

About us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, youll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need. Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever. You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.