Job summary
An exciting opportunity has arisen to be an integral part of a team of dedicated administrative staff responsible for updating and maintaining centralised Organ Donor Records in support of the organ donation process.
This crucial role will assist a busy department with processing large amounts of work accurately and within agreed timescales which provides a stimulating environment to work within.
You will play an active role in developing best practice in a department committed to team working and continuous improvement.
This is an excellent opportunity to take your administrative skills to the next level, and in doing so enabling people in need to benefit from life-saving operations and treatments. Put simply, a chance to improve patients lives and yours.
You will also receive a thorough induction and training programme and receive ongoing development to support you in your role as well as your career ambitions.
You may be asked to travel occasionally to other NHSBT sites; however notice will be given.
Main duties of the job
- Undertaking clerical duties as part of the Donor Family Care Service who are responsible for the management of processes and procedures associated with setting up, maintenance and review of centralised organ donor records.
- Undertaking photocopying, printing and preparation of paperwork and associated documentation required to support donation facilitation and Specialist Nurse in Organ Donation (SNOD) on-call activity.
- Dealing with incoming and outgoing post and managing distribution of donor packs to regional organ donation teams.
- Receiving/sending emails and answering/making telephone calls as required, responding appropriately to the enquiry, or escalating if necessary
- Receipt, creating, scanning and indexing organ donor records held on the electronic or manual filing and processing systems.
About us
It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you'll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.
Our three core values are what set us apart. They guide and inspire everything we do.
By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.
You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.
Job description
Job responsibilities
This is an exciting opportunity to be an integral part of a team of dedicated administrative staff responsible for updating and maintaining centralised Organ Donor Records in support of the organ donation process.This is an exciting opportunity to be an integral part of a team of dedicated administrative staff responsible for updating and maintaining centralised Organ Donor Records in support of the organ donation process.
What we offer:
NHSBT promotes flexible working opportunities where the role will allow.
27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions
We’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
What we offer:
NHSBT promotes flexible working opportunities where the role will allow.
27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions
We’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
Job description
Job responsibilities
This is an exciting opportunity to be an integral part of a team of dedicated administrative staff responsible for updating and maintaining centralised Organ Donor Records in support of the organ donation process.This is an exciting opportunity to be an integral part of a team of dedicated administrative staff responsible for updating and maintaining centralised Organ Donor Records in support of the organ donation process.
What we offer:
NHSBT promotes flexible working opportunities where the role will allow.
27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions
We’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
What we offer:
NHSBT promotes flexible working opportunities where the role will allow.
27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions
We’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
Person Specification
Qualifications
Essential
- General education to GCSE level or equivalent for literacy.
- IT skills to RSA 2, NVQ2 or equivalent qualification or experience.
- Demonstrates commitment to own continuous learning and development.
Experience
Essential
- Experience of working with Information Technology using Microsoft Office packages (Word, Excel and Outlook) and database systems.
- Experience of undertaking general administrative and clerical duties for example setting up and using filing systems and the use of general office equipment, fax photocopiers, scanners, PC.
- Knowledge and understanding of information governance.
- Knowledge and understanding of the need for confidentiality.
Person Specification
Qualifications
Essential
- General education to GCSE level or equivalent for literacy.
- IT skills to RSA 2, NVQ2 or equivalent qualification or experience.
- Demonstrates commitment to own continuous learning and development.
Experience
Essential
- Experience of working with Information Technology using Microsoft Office packages (Word, Excel and Outlook) and database systems.
- Experience of undertaking general administrative and clerical duties for example setting up and using filing systems and the use of general office equipment, fax photocopiers, scanners, PC.
- Knowledge and understanding of information governance.
- Knowledge and understanding of the need for confidentiality.
