Job summary
As a member of the Executive Team and Board, the Director of Blood Supply has overall responsibility for the delivery and management of an integrated, end-to-end blood supply chain, from collections through to hospital delivery, optimising end-to-end operations to meet blood supply strategy and hospital demand, whilst maintaining clear focus and adherence to GMP and other regulatory, health, safety and environmental standards. The Director of Blood Supply leads c3,000 people working across England, in both multiple fixed sites, on mobile teams and different manufacturing and testing sites, collecting and manufacturing over 6,000 units of blood a day 7 days a week. They also direct the operation of a logistics fleet of in-house and out-sourced vehicles, to ensure timely, 24/7 delivery of routine and emergency blood products in line with hospital customer demands.
Main duties of the job
- Own the strategy for the end-to-end blood supply chain, from collections through to hospital delivery.
- Design and own a Blood Supply operating model that aligns with the goals of NHSBT and demonstrates efficient and effective service delivery, managing cost of supplying blood components and continuously optimising and innovating around Blood Supply capabilities.
- Develop innovative products and services which may reduce costs elsewhere across NHSBT and/or add value to the wider NHS.
- Ensure that the whole blood supply chain operates to the very highest regulatory standards.
- Ensure all logistics-related operations comply with applicable environmental, health, safety and other regulatory standards.
- Ensure that customers of blood components receive high levels of service and continue to consider NHSBT as their supplier of choice.
- Work collaboratively to :
- Shape the blood demand forecast and own its conversion into a manufacturing and collection plans
- Develop new services or align existing services and blood components to meet clinical needs
- Define prices of blood components to hospitals and other organisations
- Be accountable for consistent presentation of brand identity through any interactions with donors or hospital customers or through the use of any logistics vehicles.
- To make an effective and challenging contribution to all aspects of the Executive and main Board activity
About us
It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, youll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.
Our three core values are what set us apart. They guide and inspire everything we do.
By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.
You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.
Job description
Job responsibilities
- Direct the operation of a logistics fleet of in-house and out-sourced vehicles, to ensure timely, 24/7 delivery of routine and emergency blood products in line with hospital customer demands
- Ensure NHSBT has in place appropriate collection, manufacturing, testing and logistics capacity and capability to meet demand for blood components now and in the future
- Build flexibility on the operational end to end blood supply processes to be able to flex in response to demand changes.
- Champion best value procurement costs of all equipment and materials used across the end to end blood supply chain
- Maintain the strong record of operational delivery and high levels of service of the issuing, transport and warehousing operations
- Lead the continuous improvement of collections processes and optimise collection team time spent on value-add activity, in conjunction with input from Donor Services
- Lead the provision of highly efficient and effective manufacturing, logistics and distribution services in support of blood collection, manufacturing distribution across England.
- Ensure a consistently high degree of hospital customer service through clear understanding and accommodation of hospital expectations/constraints around blood demand and provision
- Collaborate with the Chief People Officer on elevating Blood Supply employee experience at collection, key hand offs across the supply chain and at points of hospital delivery/interaction
- Direct the operation of a logistics fleet of in-house and out-sourced vehicles, to ensure timely, 24/7 delivery of routine and emergency blood products in line with hospital customer demands
- Ensure NHSBT has in place appropriate collection, manufacturing, testing and logistics capacity and capability to meet demand for blood components now and in the future
- Build flexibility on the operational end to end blood supply processes to be able to flex in response to demand changes.
- Champion best value procurement costs of all equipment and materials used across the end to end blood supply chain
- Maintain the strong record of operational delivery and high levels of service of the issuing, transport and warehousing operations
- Lead the continuous improvement of collections processes and optimise collection team time spent on value-add activity, in conjunction with input from Donor Services
- Lead the provision of highly efficient and effective manufacturing, logistics and distribution services in support of blood collection, manufacturing distribution across England.
- Ensure a consistently high degree of hospital customer service through clear understanding and accommodation of hospital expectations/constraints around blood demand and provision
- Collaborate with the Chief People Officer on elevating Blood Supply employee experience at collection, key hand offs across the supply chain and at points of hospital delivery/interaction
Job description
Job responsibilities
- Direct the operation of a logistics fleet of in-house and out-sourced vehicles, to ensure timely, 24/7 delivery of routine and emergency blood products in line with hospital customer demands
- Ensure NHSBT has in place appropriate collection, manufacturing, testing and logistics capacity and capability to meet demand for blood components now and in the future
- Build flexibility on the operational end to end blood supply processes to be able to flex in response to demand changes.
- Champion best value procurement costs of all equipment and materials used across the end to end blood supply chain
- Maintain the strong record of operational delivery and high levels of service of the issuing, transport and warehousing operations
- Lead the continuous improvement of collections processes and optimise collection team time spent on value-add activity, in conjunction with input from Donor Services
- Lead the provision of highly efficient and effective manufacturing, logistics and distribution services in support of blood collection, manufacturing distribution across England.
- Ensure a consistently high degree of hospital customer service through clear understanding and accommodation of hospital expectations/constraints around blood demand and provision
- Collaborate with the Chief People Officer on elevating Blood Supply employee experience at collection, key hand offs across the supply chain and at points of hospital delivery/interaction
- Direct the operation of a logistics fleet of in-house and out-sourced vehicles, to ensure timely, 24/7 delivery of routine and emergency blood products in line with hospital customer demands
- Ensure NHSBT has in place appropriate collection, manufacturing, testing and logistics capacity and capability to meet demand for blood components now and in the future
- Build flexibility on the operational end to end blood supply processes to be able to flex in response to demand changes.
- Champion best value procurement costs of all equipment and materials used across the end to end blood supply chain
- Maintain the strong record of operational delivery and high levels of service of the issuing, transport and warehousing operations
- Lead the continuous improvement of collections processes and optimise collection team time spent on value-add activity, in conjunction with input from Donor Services
- Lead the provision of highly efficient and effective manufacturing, logistics and distribution services in support of blood collection, manufacturing distribution across England.
- Ensure a consistently high degree of hospital customer service through clear understanding and accommodation of hospital expectations/constraints around blood demand and provision
- Collaborate with the Chief People Officer on elevating Blood Supply employee experience at collection, key hand offs across the supply chain and at points of hospital delivery/interaction
Person Specification
Qualifications
Essential
- A relevant degree in healthcare, life sciences, logistics, or a related field; a postgraduate qualification (e.g., MBA, MSc, or PhD) is desirable.
Experience
Essential
- Proven experience in a senior leadership role within a large-scale, highly regulated operational environment (e.g., healthcare, logistics, short shelf life retail, pharmaceuticals, or manufacturing).
- Expertise in managing end-to-end supply chains, ideally involving perishable or high-stakes products.
- Demonstrable track record of leading multi-disciplinary teams across geographically dispersed sites.
- Experience in managing change, driving efficiency, and improving performance within a complex organisation.
Person Specification
Qualifications
Essential
- A relevant degree in healthcare, life sciences, logistics, or a related field; a postgraduate qualification (e.g., MBA, MSc, or PhD) is desirable.
Experience
Essential
- Proven experience in a senior leadership role within a large-scale, highly regulated operational environment (e.g., healthcare, logistics, short shelf life retail, pharmaceuticals, or manufacturing).
- Expertise in managing end-to-end supply chains, ideally involving perishable or high-stakes products.
- Demonstrable track record of leading multi-disciplinary teams across geographically dispersed sites.
- Experience in managing change, driving efficiency, and improving performance within a complex organisation.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
