Nurse Team Leader - Plasma

Job summary

Working at NHSBT removes the pressures and constraints nurses face every day in the wider NHS. It really is a great place to work!

Our donors are very special people, and it is your job to make sure they feel safe, special and well cared for, creating an experience that they will want to return to time and time again.

As an autonomous practitioner, with valuable leadership experience and clinical knowledge, performing this essential role in the collection of plasma will directly contribute to the saving and improving of patients lives.

You will lead the day-to-day management and performance of a team of Healthcare Assistants at our Plasma Donor Centres, building the team skills and capabilities, and supporting them in doing life-saving work.

We provide an extensive induction and training programme during which time you will work in a supernumerary capacity until your training is complete. You will be allocated a mentor and will be supported throughout your training, which we expect to take around 6 weeks.

Main duties of the job

In this role you will inspire your team through positive leadership to provide exceptional and safe care for our donors and donated plasma. You will be a mentor to your team to provide support and leadership to further their development and performance. You will take ownership for the operational success of your team to ensure we deliver a first-class donor experience. Your responsibilities will include:-

• Leading day-to-day management of our plasma collection team to safely deliver sufficient supply to meet programme needs.
• Ensuring that the plasma product safely meets the requirements of Manufacturing Practice.
• Providing expertise on donor eligibility and clinical decisions to ensure the safety of our donors.
• Managing, investigating and escalating any risks, or adverse/safety incidents to ensure prevention and to identify areas of improvement.
• Being a role model to drive change and improve services and safety through inspirational leadership and performance management.
• Coaching and mentoring your colleagues in new procedures to ensure your team excels in its service delivery.
• Demonstrating our values and behaviours to create a culture of inclusivity, listening and respect.
• Deputising for the Plasma Operation Manager and support neighbouring teams.
• Delivering an excellent donation experience to ensure exceptional donor care, satisfaction and retention.

About us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you'll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.

Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too.

Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever. You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.