Donor Centre Administrator

Job summary

To join the team, youll need experience of managing a busy office in a service or people-focused environment, maintaining electronic and paper-based records and processing documentation. All round administration skills with a good grasp of Microsoft Office, Spreadsheets and Databases. With excellent organisational and prioritising skills, you should be a relationship-builder with a positive, flexible approach to your work.

Main duties of the job

You will be working as part of a team to ensure that enough donor appointments are booked to collect the required blood groups on a daily basis to ensure patient requirements are met

You will provide an outstanding level of customer service as the first point of contact for donors and visitors at the donor centre or via phone or email

You will be the expert user in a variety of computer based applications, including established software packages (e.g. Microsoft Office) and internal software for which you will be trained

You will provide a comprehensive administrative service to the donor centre to ensure the overall provision of a high quality and value for money service.

Part-time and full-time hours available on a shift-basis: 0740-1630, 0910-1800 and 1025-1915.

About us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, youll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need. Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever. You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.