Quality Assurance Officer

Job summary

We are currently seeking a part time enthusiastic, diligent Quality Officer to join our Team at our NHSBT Filton centre. This is a hands-on administrative role within the Quality function. Youll be working within the QA Direct team on Quality Management System activities of all shapes and sizes, providing local and national business area support. Our ethos is simple: Donor & Patient safety, always! This is a great opportunity for a candidate to work as part of our national team of Quality experts. Our purpose is to provide independent advice, guidance, and support on all Quality Management System matters, enabling NHSBT to achieve quality excellence. We promote a strong team culture that is open and inclusive. Being part of a close-knit team means youll be involved from start to finish, allowing you to quickly learn and develop your skills in areas of NHSBTs QMS, all relevant regulations and standards across blood, tissues and organs, and medicinal products. These roles provide face to face support at a local site level at our Filton |Centre, but we also support NHSBT personnel on a remote national basis. QA Direct can facilitate hybrid working with the expectation of a minimum of 1 day working on a site detailed in this ad. The ideal candidate will work 09:00 17:00 either Monday to Wednesday or Wednesday to Friday (excluding Bank Holidays).

Main duties of the job

You will assist the Quality Assurance Manager in the smooth running of the Quality Assurance Department, including team briefings, training, planning and prioritising workload of the team. You will be responsible for assisting in the licensing and accreditation activities by liaison with all departments, providing advice and training in the NHSBT quality management systems. You will assist in the management of an incident reporting system, and a complaints handling system, by engaging with both internal and external stakeholders. You will be a key contact within the Quality Assurance team offering support and advice on routine day to day activities and future direction and change within a project environment. You will help to drive forward change within the organisation through participation in continual improvement activities and conducting a programme of internal audits. To support activities some travel throughout the UK and spending some time away from base, which may involve working irregular hours and occasional overnight stays may be required, this will be with prior notice.

About us

At NHS Blood and Transplant, were incredibly proud of the many talented people who come together every day to make our organisation the very best it can be. We have clearly defined values that are centred around offering exceptional care to our donors and their families. We take care of each other too and we focus on building our expertise so we can change lives, provide quality support and offer fulfilling careers. Its an opportunity to contribute to a unique team as part of a service that saves lives 365 days a year. We offer brilliant benefits including 27 days of holiday (plus bank holidays), a comprehensive induction and training programme, and competitive pension scheme. We are passionate about creating an inclusive workplace and aim to reflect the diverse communities we work with and positively encourage applications from all sectors of the community. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever