Quality Assurance Administrator

Job summary

This is your chance to join a forward-thinking national team of quality experts that provides a specialised support service to internal NHSBT customers, focusing on the teams supporting Organ Donation and Transplantation. Youll be a primary point of contact for a wide range of staff within Organ Donation and Transplantation, demonstrating your tact and initiative as you respond to and resolve their queries. Youll call on your proven MS Office and IT skills, as you update quality documentation, maintain national and departmental databases and send e-mails to other departments. Youll communicate in person and in writing with various grades of staff, deliver training in document management procedures, contribute at QA team meetings and work closely QA team members based at other sites. This is an England vacancy, the successful applicant could be based at any of our centres - by agreement. For internal staff considering applying for this role as a secondment, please ensure you discuss with your current manager before submitting an application.

Main duties of the job

In this role you will be required to: Provide administrative support to the Quality Assurance (QA) team supporting Organ Donation and Transplantation- organising meetings, minute taking, producing reports, logging events within the quality management system software. Work with other QA administrators to provide a collaborative and consistent support network in relation to quality processes. Manage our Document Control Systems, including monitoring the quality and content of documents. Respond to queries from Department Managers and other QA staff and Managers. Act as a communication link between internal customers and members of the QA Directorate Team. Train staff at all levels in use and understanding of the Document Control Systems. You will be required to undertake occasional travel to any NHSBT sites to meet the requirements of the post (notice will be given).

About us

At NHS Blood and Transplant, were incredibly proud of the many talented people who come together every day to make our organisation the very best it can be. We have clearly defined values that are centred around offering exceptional care to our donors and their families. We take care of each other too and we focus on building our expertise so we can change lives, provide quality support and offer fulfilling careers. Its an opportunity to contribute to a unique team as part of a service that saves lives 365 days a year. We offer brilliant benefits including 27 days of holiday (plus bank holidays), a comprehensive induction and training programme, and competitive pension scheme. We are passionate about creating an inclusive workplace and aim to reflect the diverse communities we work with and positively encourage applications from all sectors of the community. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.