Go back
Community Health Partnerships

Operations & Relationship Manager

The closing date is 27 March 2026

Apply for this job

Job summary

CHP are looking to recruit an experienced Building Manager to undertake the the role of Operations and Relationship Manager across a dedicated portfolio of Health Centres in the Bury, Tameside and Glossop patch

Main duties of the job

AsOperations & Relationship Manager (ORM)yourrole is tofacilitatethe integration and engagement of existing and prospective tenants and provide day-to-day management of the sites.You willwork closely with the CHP Property team to help ensure the safe and efficient running of the site whilst working closely with tenants to maximise tenant satisfaction and improve utilisation. The ORM role reportsinto a Portfolio Manager (PM) orSenior PortfolioManager (SPM).

About us

At Community Health Partnerships (CHP), we're dedicated to improving health outcomes by creating the spaces where care happens. As a wholly owned company of the Department of Health and Social Care, we manage over 300 high-quality community health buildings across England. We work in partnership with the NHS and local systems to deliver innovative, sustainable infrastructure solutions that support integrated care, reduce health inequalities, and enable better services closer to home. Our mission is simple: enable better care through better spaces.

Details

Date posted

19 March 2026

Pay scheme

Other

Salary

£35,000 to £42,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

M0046-26-0009

Job locations

Radcliffe Primary Care Centre

69 Church Street West

Radcliffe

Manchester

M26 2SP


Job description

Job responsibilities

To find more information about this role and submit your application, please visit - https://pfchp.jobs.people-first.com/jobs/details/recruitment%2Fjobdetails%2F24550463-f4be-4208-9000-19ce7dd06f50. Applications not received via this route will not be considered.

Job description

Job responsibilities

To find more information about this role and submit your application, please visit - https://pfchp.jobs.people-first.com/jobs/details/recruitment%2Fjobdetails%2F24550463-f4be-4208-9000-19ce7dd06f50. Applications not received via this route will not be considered.

Person Specification

Qualifications

Essential

  • IWFM level 3 in Facilities Management
  • IOSH Working Safely

Desirable

  • IWFM Level 4 in Facilities Management or above
  • IOSH Managing Safely

Skills and Behaviours

Essential

  • Proactive & Self-Directed
  • Exceptional relationship management
  • Collaborative team player and influencer
  • Adept at prioritisation and workload management
  • Confident and articulate communicator
  • Problem solving and solutions orientated
  • Strong organisational skills and detail oriented

Desirable

  • Ongoing commitment to self development, continuous professional development
  • Ability to constructively negotiate
  • Adaptability and resilience
  • Record keeping and documentation management
  • Planned thinking for community engagement

Experience

Essential

  • Foundational experience in Facilities, Estates or Property Management
  • Experience of presenting information to stakeholders
  • Working knowledge of health and safety compliance requirements
  • Proven ability to manage tenant relationships and resolve issues efficiently
  • Community engagement and social value awareness
  • Proficient in maintaining and updating operational documentation
  • Proficient with Microsoft packages, digital tools and systems

Desirable

  • Customer service experience
  • Good working knowledge of health care and primary health care services
  • Experience of working in a healthcare environment
  • Knowledge of soft and hard FM services and contract liaison practices
  • Ability to monitor performance against objectives
  • Ability to chair and facilitate meetings
  • Project lifecycle experience
  • Knowledge of social value and corporate social value responsibility
Person Specification

Qualifications

Essential

  • IWFM level 3 in Facilities Management
  • IOSH Working Safely

Desirable

  • IWFM Level 4 in Facilities Management or above
  • IOSH Managing Safely

Skills and Behaviours

Essential

  • Proactive & Self-Directed
  • Exceptional relationship management
  • Collaborative team player and influencer
  • Adept at prioritisation and workload management
  • Confident and articulate communicator
  • Problem solving and solutions orientated
  • Strong organisational skills and detail oriented

Desirable

  • Ongoing commitment to self development, continuous professional development
  • Ability to constructively negotiate
  • Adaptability and resilience
  • Record keeping and documentation management
  • Planned thinking for community engagement

Experience

Essential

  • Foundational experience in Facilities, Estates or Property Management
  • Experience of presenting information to stakeholders
  • Working knowledge of health and safety compliance requirements
  • Proven ability to manage tenant relationships and resolve issues efficiently
  • Community engagement and social value awareness
  • Proficient in maintaining and updating operational documentation
  • Proficient with Microsoft packages, digital tools and systems

Desirable

  • Customer service experience
  • Good working knowledge of health care and primary health care services
  • Experience of working in a healthcare environment
  • Knowledge of soft and hard FM services and contract liaison practices
  • Ability to monitor performance against objectives
  • Ability to chair and facilitate meetings
  • Project lifecycle experience
  • Knowledge of social value and corporate social value responsibility

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Community Health Partnerships

Address

Radcliffe Primary Care Centre

69 Church Street West

Radcliffe

Manchester

M26 2SP


Employer's website

https://communityhealthpartnerships.co.uk/ (Opens in a new tab)

Employer details

Employer name

Community Health Partnerships

Address

Radcliffe Primary Care Centre

69 Church Street West

Radcliffe

Manchester

M26 2SP


Employer's website

https://communityhealthpartnerships.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Details

Date posted

19 March 2026

Pay scheme

Other

Salary

£35,000 to £42,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

M0046-26-0009

Job locations

Radcliffe Primary Care Centre

69 Church Street West

Radcliffe

Manchester

M26 2SP


Privacy notice

Community Health Partnerships's privacy notice (opens in a new tab)