Job summary
COMPETITIVE SALARY & NATIONAL ROLE, APPLICATIONS WELCOMED FROM ACROSS ENGLAND***
An exciting opportunity has arisen for us to recruit an Property Systems Manager to join our Property & Operations team. This is a national role so applications are welcomed from across England.
The Property Systems Manager will be a key member of the Property and Operations team and responsible for providing a comprehensive database support service to enable the team to effectively manage the CHP estate.
Main duties of the job
* Process approved change notes accurately and within agreed timescales.
* Drive data accuracy and be responsible for ensuring data is up to date, maintaining oversight of the data change process.
* Ensure data quality problems identified by the Digital team are requested and completed within agreed timescales.
* Be the main point of contact for Horizon queries, troubleshooting problems and raising cases with the software provider when necessary.
* Manage the MRI support portal.
* Support internal process reviews for billing, occupancy changes, etc.
* Support the finance team with the expense recovery area of Horizon.
* Support the finance team with year-end processes - budget setting, finance rules roll-over, true ups.
* Support the Digital team to deliver system updates and upgrades, including User Acceptance Testing.
* Deliver training to new and existing staff as and when required.
* Ensure that the security and integrity of systems and data is preserved.
* Maintain user accounts and access rights for approved users.
For a full job description please select apply and download the pdf version of the job description.
About us
Community Health Partnerships (CHP) is wholly owned by the Secretary of State for Health and Social Care and a key member of the NHS Family. Set up in 2001, we work to improve community-based health and wellbeing services by providing and managing high quality NHS estate.
Through our LIFT (Local Improvement Finance Trust) programme, 350 local health care buildings were designed, built and funded and are currently operated, with CHP acting as Head Tenant in most.
We have a head office in Manchester and regional offices in Birmingham and London and support a hybrid working model wherever possible in line with the needs of the business. We value diversity and pride ourselves on having a strong track record of delivering value to the NHS and our dedicated employees are at the heart of our success.
We offer a rewarding environment to our employees and believe in nurturing a high performance culture where everyone can achieve their personal best.
Our benefits package includes 25 days holiday per year, a generous pension scheme, Employee Assistance Programme, Healthshield and more.
Job description
Job responsibilities
An exciting opportunity has arisen for us to recruit an Property Systems Manager to join our Property & Operations team. This is a national role so applications are welcomed from across England.
The Property Systems Manager will be a key member of the Property and Operations team and responsible for providing a comprehensive database support service to enable the team to effectively manage the CHP estate. The postholder will be the operational lead for Property & Operations systems, including Horizon and Affinitext.
As Product Owner for the Horizon property database the postholder will be a Subject Matter Expert for the system and the main point of contact for all queries and questions. The postholder will be required to interact with the following groups and individuals:
Senior Portfolio Managers and Portfolio Managers
Leasing Support team
Property Administrators
Regional Finance Managers
Digital and IT teams
Supplier Account Managers
The successful candidate will enjoy working with data, systems and process design as well as having experience working in a property management environment, ideally with Horizon or a very similar platform. The ability to form and develop strong working relationships will be essential to the success of this role.
This is a new position with the opportunity for the right candidate to inform and shape the role in future.
Job description
Job responsibilities
An exciting opportunity has arisen for us to recruit an Property Systems Manager to join our Property & Operations team. This is a national role so applications are welcomed from across England.
The Property Systems Manager will be a key member of the Property and Operations team and responsible for providing a comprehensive database support service to enable the team to effectively manage the CHP estate. The postholder will be the operational lead for Property & Operations systems, including Horizon and Affinitext.
As Product Owner for the Horizon property database the postholder will be a Subject Matter Expert for the system and the main point of contact for all queries and questions. The postholder will be required to interact with the following groups and individuals:
Senior Portfolio Managers and Portfolio Managers
Leasing Support team
Property Administrators
Regional Finance Managers
Digital and IT teams
Supplier Account Managers
The successful candidate will enjoy working with data, systems and process design as well as having experience working in a property management environment, ideally with Horizon or a very similar platform. The ability to form and develop strong working relationships will be essential to the success of this role.
This is a new position with the opportunity for the right candidate to inform and shape the role in future.
Person Specification
Qualifications
Essential
Desirable
Experience
Essential
- * Experience working with Property management packages (Horizon/Tramps/MRI/Yardi/QUBE)
- * Highly numerate and accurate with strong attention to detail and excellent verbal and written skills
- * Aptitude to understand business processes and procedures and assimilate new systems skills.
- * Able to build effective, strong, positive relationships with a variety of stakeholders.
- * Excellent team working skills.
- * Able to interpret and investigate problems, apply common sense to the identification of solutions.
- * Committed to the provision of excellent customer service and to meeting deadlines.
- * Proficiency with MS Office.
- * Able to work on own initiative and manage time effectively.
- * Not afraid to challenge the status quo.
Desirable
- * Knowledge of MS Forms and MS Power Products
- * Experience of the working within the wider NHS family.
- * Awareness of landlord and tenant relationships.
- * Experience with service charges.
- * Experience of building end-user reports.
Person Specification
Qualifications
Essential
Desirable
Experience
Essential
- * Experience working with Property management packages (Horizon/Tramps/MRI/Yardi/QUBE)
- * Highly numerate and accurate with strong attention to detail and excellent verbal and written skills
- * Aptitude to understand business processes and procedures and assimilate new systems skills.
- * Able to build effective, strong, positive relationships with a variety of stakeholders.
- * Excellent team working skills.
- * Able to interpret and investigate problems, apply common sense to the identification of solutions.
- * Committed to the provision of excellent customer service and to meeting deadlines.
- * Proficiency with MS Office.
- * Able to work on own initiative and manage time effectively.
- * Not afraid to challenge the status quo.
Desirable
- * Knowledge of MS Forms and MS Power Products
- * Experience of the working within the wider NHS family.
- * Awareness of landlord and tenant relationships.
- * Experience with service charges.
- * Experience of building end-user reports.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).