Job summary
Healthshare is a successful provider of clinical and diagnostic services to the private and NHS sectors across various locations throughout the country.We are seeking to recruit a medical typist/transcriptionist to join our team at Healthshare Clinic Norwich. The post holder will be responsible for providing administrative support to
the clinical staff to ensure patients and colleagues get the information they need in a timely manner.
Main duties of the job
Duties include
typing up reports, clinic letters and information for patients, transcribing
notes from Doctors and Consultants and working closely with Service Managers
and other administrative colleagues to ensure that patients and colleagues get
the information they need in a timely manner. Contribute to the patient experience of
treatment in their department by ensuring they receive relevant information
about appointments and treatments and that their notes are accurate and
up-to-date, act as administrative support for the team and department.
About us
We're an independent healthcare provider, with established roots in muscular-skeletal health and diagnostics, founded by expert NHS clinicians who recognised a way to improve things.
Our approach means that whether it's speed, flexibility, efficiency or quality, every aspect has been carefully considered to surpass expectations. This is why we've been a trusted partner of the NHS for over ten years, and the provider of choice for countless private patients.
We work with integrity. When it comes to collaboratively delivering care, relationships are key. Whether we're interacting with each other, our partners or our patients, we're always open and honest. Every key decision is based on clear process and informed by evidence.
We act with empathy. Everyone who is here, is here because they care about people. We always try and put ourselves in the shoes of whomever we're interacting with and treat people with compassion and consideration.
We inspire with passion. It's hard work, but we absolutely love what we do. There's no room for a half-hearted approach to healthcare, it requires dedication, and that's what everyone here has. A Healthshare employee is enthusiastic, with a verve and panache that inspires others around them.
Benefits:
- 25 days annual leave (plus Bank Holidays) and option to buy/sell
- Private Healthcare (Benenden)
- Company Pension Scheme
- Life Assurance
- Blue Light Card
- Refer a Friend Scheme
- CPD Opportunities
- Wagestream
- Reward Gateway
- Cycle to Work Scheme
- Smart Tech
- EV Car Scheme
Job description
Job responsibilities
Medical Typists / Transcriptionist will work closely with a range of
people from dealing directly with patients to liaising with other
administrators to ensure that all notes are accurate.
Duties include:
- Using the patient database to enter and retrieve information about
patients and their care
- Typing patient appointment letters and ensuring that all relevant
information is included
- Typing reports from Physicians and Consultants and distributing them to
all recipients
- Checking test results and ensuring that all diagnostic data is recorded
accurately
- Assisting with diary management, setting appointments and coordinating
diaries
- Liaising with Doctors to ensure that all information is correct and
complete
- Working with other Administrators to complete large transcription
projects
- Providing other administrative support such as sorting mail, filing and
answering phones
- Maintaining a clean and professional working environment
Job description
Job responsibilities
Medical Typists / Transcriptionist will work closely with a range of
people from dealing directly with patients to liaising with other
administrators to ensure that all notes are accurate.
Duties include:
- Using the patient database to enter and retrieve information about
patients and their care
- Typing patient appointment letters and ensuring that all relevant
information is included
- Typing reports from Physicians and Consultants and distributing them to
all recipients
- Checking test results and ensuring that all diagnostic data is recorded
accurately
- Assisting with diary management, setting appointments and coordinating
diaries
- Liaising with Doctors to ensure that all information is correct and
complete
- Working with other Administrators to complete large transcription
projects
- Providing other administrative support such as sorting mail, filing and
answering phones
- Maintaining a clean and professional working environment
Person Specification
Knowledge and skills
Desirable
- Expert typing skills including audio, digital and copy typing
- Knowledge of medical terminology
- Excellent attention to detail
- Strong computer skills and knowledge of databases, including medical databases such as System One, word processing and spreadsheets
- Excellent communication skills and the ability to convey important information via a variety of media, including letters, emails, in-person and over the phone
- Flexibility and ability to adapt to changing situations easily
- Good time management skills and the ability to manage a varied and changing workload
- Ability to maintain confidentiality and handle sensitive data appropriately
Person Specification
Knowledge and skills
Desirable
- Expert typing skills including audio, digital and copy typing
- Knowledge of medical terminology
- Excellent attention to detail
- Strong computer skills and knowledge of databases, including medical databases such as System One, word processing and spreadsheets
- Excellent communication skills and the ability to convey important information via a variety of media, including letters, emails, in-person and over the phone
- Flexibility and ability to adapt to changing situations easily
- Good time management skills and the ability to manage a varied and changing workload
- Ability to maintain confidentiality and handle sensitive data appropriately
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
